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Cadillac of Arlington
Arlington, TX
241 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 241 reviews
May 24, 2012
My visit to the Moritz Cadillac was an awesome experience. The customer service is great and I would and have already recommended Moritz to indivduals that have inquired about where I purchased my experience. The customer service is great and I would and have already recommended Moritz to indivduals that have inquired about where I purchased my vehicle. Bob Paul treated me like I've known him for years and met my needs in a very timely and expeditious manner. Bob has my vote for salesman of the year. Ken Moore played a key role in helping to meet my financial administrative needs accordingly. Pat Austin was there to assist in a major way and provided a very high level of patience especially when I left my wallet in my vehicle that I dropped off to be detailed after regular business hours. He waited until I returned. This entire staff (even indivduals I didn't directly deal with) is very friendly, helpful, and knowledgable. I was very impressed and overly satified with my experience at Moritz Cadillac in Arlington Texas. Moritz puts their customers first. More
by PChapman
Employees Worked With
Ken Moore, Bob Paul
Helpful May 18, 2012
The whole Mortiz team that worked with me was nice, helpful, knowledgeable, courteous, friendly, with an overall great attitude. I worked with JJ. Most car dealerships are pushy, he was not pushy at helpful, knowledgeable, courteous, friendly, with an overall great attitude. I worked with JJ. Most car dealerships are pushy, he was not pushy at all. He made sure I was satisfied with my purchase and made buying a new vehicle fun, and not stressful for me. More
by MKho
Employees Worked With
Jonathan Johnson, Ken Moore
May 18, 2012
LORENA JUAREZ MAKES ME FEEL AS THOUGH I AM FAMILY. SHE ALWAYS HAS A SMILE FOR ALL CUSTOMERS AND FREINDLY ATTITUDE. SHE IS THE REASON WHY I KEEP COMING BACK TO MORITZ CADILLAC! ALWAYS HAS A SMILE FOR ALL CUSTOMERS AND FREINDLY ATTITUDE. SHE IS THE REASON WHY I KEEP COMING BACK TO MORITZ CADILLAC! More
by BBBOYD37
Employees Worked With
LORENA JUAREZ, Lorena Juarez
May 08, 2012
I have dealt with this dealership several times. It is amazing the lengths they go to make a customer feel comfortable in all their dealings. Very special kudos go to Pat Austin, he is really an ambassado amazing the lengths they go to make a customer feel comfortable in all their dealings. Very special kudos go to Pat Austin, he is really an ambassador of the Cadillac fleet of vehicles. More
by fksingh
Employees Worked With
Mark Carter
April 24, 2012
From the very first telephone call with Charlie and thru my purchase completion with Gary this was the most professional dealership I've ever dealt with. The car I wanted to test drive was waiting for me a my purchase completion with Gary this was the most professional dealership I've ever dealt with. The car I wanted to test drive was waiting for me at my appointment time and others were brought right up when I decided to drive a different model. There was never any pressure to drive any other cars or to buy a car! Every encounter was professional and low key and HELPFUL!! The actual sale went thru quickly. I've been back with questions and it just seems that all their folks can answer any question you have. They truly know their product. I recommend Moritz to anyone looking to buy a Cadillac! More
by EsterWeiss
April 24, 2012
Purchased a new SRX from Moritz last Saturday. Everything from start to finish was painless and we felt it was a win win for us and the dealership. The process started with a call to Jeremy in (internet sale from start to finish was painless and we felt it was a win win for us and the dealership. The process started with a call to Jeremy in (internet sales) who put me in touch with Pat Austin (new car sales mgr.). Pat and I worked on the number for a day or two until we reached a deal we could both live with. Bob Paul (salesman) closed the deal and trained us on all the great features this car has. We could not be happier with this car. Thanks to everyone at Moritz for making this a great experience. More
by BHannigan
Employees Worked With
Jeremy Hurley, Bob Paul
April 21, 2012
I was able to purchase the car I wanted with the features I needed. And the price was very reasonable. Pat Austin, Chauncey Bivins and Ken Moore were friendly and personable, and they made sure my experien I needed. And the price was very reasonable. Pat Austin, Chauncey Bivins and Ken Moore were friendly and personable, and they made sure my experience was very positive. I would definitely recommend this dealership to my friends and family members. More
by rhowdeshell
Employees Worked With
Chauncey Bivins, Ken Moore
April 10, 2012
We had great experience with dealership ; with no pressure to buy insurance or anything to add to total price of car. Will visit them again. Thank you. pressure to buy insurance or anything to add to total price of car. Will visit them again. Thank you. More
by s lyons
Employees Worked With
Bobby Kessler
April 04, 2012
It was a great experience shopping at Moritz. Candies made us feel welcome and directed us to the salesman who worked with us. I highly recommend Moritz Cadillac to those of you who are looking for a fin made us feel welcome and directed us to the salesman who worked with us. I highly recommend Moritz Cadillac to those of you who are looking for a fine automobile. More
by Very busy
April 03, 2012
Dealership is courteous, expedient and gives 100% to make you a satisfied customer. They are knowledgable of the equipment they sell. I absoutely love my new EXT! you a satisfied customer. They are knowledgable of the equipment they sell. I absoutely love my new EXT! More
by aaadrillco
Employees Worked With
Bob Paul, Bob Paul
