Choice had narrowed to Cadillac (CTS and the
SRT-Crossover). My first contact was by phone from Charlie Thompson who handles internet contacts. We spoke for some time, he answered my questions a
SRT-Crossover). My first contact was by phone from Charlie Thompson who handles internet contacts. We spoke for some time, he answered my questions and offered info I should know. Very professional and informative.
At Moritz, I was introduced to Bob Paul, a veteran sales rep. He was everything one could wish for in a sales position. No pressure, no hype, just very knowledgeable. I told him what I liked and didn't and he pointed out the pros vs cons between the CTS and the SRT. The crossover won me over with its large cargo area. Wonderfully comfortable interior which mirrors the sophisticated body.
I hoped to get more on my trade-in, but I knew the highs and lows that could be offered. Even at the low end I could live with it.
I live in Duncanville, TX, and the location of the Moritz dealership is Arlington, TX (15 min. drive). A significant factor in my choice of dealership. I detest driving in Dallas unless absolutely necessary. Sewell Cadillac was my secondary contact, but too late. Regardless of the pressure and hard sell tactics (which I did not appreciate)I told them I had an agreement with Moritz and it was firm.
In closing, Moritz personnel (especially Bob and Charlie) were friendly, knowledgeable, did answer all my questions. I feel very comfortable with my experience at Moritz Cadillac.