Dealt with salesman David Frink, who was fantastic to work with. After literally one week of processing credit applications, dealing with trade-in values, making a 3 hour round trip drive to test drive the car, and the usual car purchasing fiasco we decided that we would be down on a Monday afternoon to sign the paperwork and seal the deal. Did I mention, we live over an hour and a half a way from this dealership? Well, I was informed Monday morning that there was another party looking at the car that I had been dealing on all week, and they were there RIGHT THEN to test drive. Me, thinking that we were all set, unless that customer whipped out a check or cash for the car, planned on getting out of work early with my husband and making the drive to get our vehicle. Nope. Two hours later, David informed me that the deal was going through with the customers that were there NOW. So, after my credit had been run, my husband's credit had been run, and all of the budgeting and wasted gas to test drive this vehicle a week ago, I was basically being told that because I live an hour and a half away I lose out. Well, I wish I could get a hold of that customer because I would love to tell them they could have gotten a lower price. I'm sure that after the "wheeling and dealing" we had done the total payment I was going to make would have been less than what they sold the car to those folks for, and that was the real deal breaker. Now, my naivety in used car sales was clearly exploited in this instance, but I want to thank Denecker for opening my eyes so my next experience SOMEWHERE ELSE won't be so disheartening. And by the way, I find it sad that you mention on your site you'd like all negative comments to please be directed directly to your dealership rather than posted on these sites. Bad form.