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Ferman Acura

4.9

575 Lifetime Reviews

11025 N Florida Ave , Tampa, Florida 33612
Call (813) 931-6200

575 Reviews of Ferman Acura

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August 16, 2018

"Lease Acura TLX"

- keenec4

The team always delivers, they take care of us guests in great ways. Definitely recommend to everyone. The vehicle is amazing and it’s treating me well!

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Recommend Dealer
Yes
Employees Worked With
Leroy Bostick
Aug 17, 2018 -

Ferman Acura responded

Thank you for your review!

August 15, 2018

"Quick sales service!"

- hnguyen407

It was a pleasant experience in terms of arrival and then taking ownership of my vehicle! I would consider purchasing another vehicle from this dealership in the future!

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Recommend Dealer
Yes
Employees Worked With
Paul Castillo
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Constant
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 17, 2018 -

Ferman Acura responded

Thank you for your review!

August 15, 2018

"Fast, Efficient, Effective "

- JLMARGOL

Quick help as soon as you pull in the service drive. My service advisor Todd was prompt and courteous. Was only in for an oil change but they took care of a couple of small nagging things as a courtesy as well. Spectacular experience.

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Recommend Dealer
Yes
Employees Worked With
Todd Schuler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 17, 2018 -

Ferman Acura responded

Thank you for your review!

Aug 17, 2018 -

Ferman Acura responded

Thank you for your review!

August 15, 2018

"Customer Service #1"

- KHP371

A great service department. Everyone is so professional and so easy to work with each time I bring my car in for service. Thanks Michael Stevens, Great Job. Also shout out to Alan Steinberg, my salesman. He was the best to work with when I purchased my Acura RDX.

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Recommend Dealer
Yes
Employees Worked With
Alan Steinberg
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 17, 2018 -

Ferman Acura responded

Thank you for your review!

August 15, 2018

"Always great service "

- jdant452

Always get great service from Bryan and his team. Have been taking my car here for 6 years now. There was a period of time when I would drive all the way to Sarasota for Acura service even though I purchased my hotel at Ferman. Did not have good experience with service, but Bryan changed all of that. It’s a pleasure to bring my car in for service! Thanks!!!

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Recommend Dealer
Yes
Employees Worked With
Austin Barrett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Bryan Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 17, 2018 -

Ferman Acura responded

Thank you for your review!

August 15, 2018

"Todd's Patients and great customer service"

- bradleysellers

I wanna say thank you to Todd and the manager that called me about my issue I really appreciate you all being patient with me and I really appreciate you all fixing my problem, so far my car has not Alerted me about the gas cap Usually by now it would have went off so I think the problem is fixed thank you guys very much. I love my acura.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Todd Schuler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 17, 2018 -

Ferman Acura responded

Thank you for your review!

August 15, 2018

"Love, love love these people!!"

- DANI0315

I just bought my second Acura from this dealership!! Everyone (especially my salesman, Linden) are so professional yet easy to work with! Linden works very hard to get his guests exactly what they want. I hope he never retires!!

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Recommend Dealer
Yes
Employees Worked With
Linden Mason
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Ernest Knaggs
Aug 17, 2018 -

Ferman Acura responded

Thank you for your review!

August 15, 2018

"Great Service!"

- ANAMARY.VALDES

Everytime I stop in they are prompt, curious and professional. They care about my car and always keep it running great. All the staff is very nice and helpful.

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Recommend Dealer
Yes
Employees Worked With
Bryan Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Todd Schuler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 17, 2018 -

Ferman Acura responded

Thank you for your review!

August 14, 2018

"Great experience "

- RSXBETH1

Always have great service at Ferman Acura. Very expensive fix but luckily they checked my warranty for me and I got it fixed for free! Thank you Ferman

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Todd Schuler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Michael in service
Aug 17, 2018 -

Ferman Acura responded

Thank you for your review!

August 14, 2018

"Excellent "

- acostacristhian.r

Service was excellent, fast and efficient. Was offered a ride home and back. Received a called promptly once the car was ready for pick up

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Todd Schuler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 17, 2018 -

Ferman Acura responded

Thank you for your review!

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