We bought new Acura MDX 2005 from this dealer since then all the services done here are excellent quality and people are really friendly, helpful, and service is on time. I would recommend to everyone.
I have had my Acura for 10 years now. I bought the car out of state but have taken it to Ferman Acura for all my oil changes and maintenance services. On the rare occasion something is wrong with my car I take it here also. I just have a hard time trusting anyone else. Todd is so great! Very friendly and knowledgeable. Of all the times I have been there I have not had one bad experience with anyone.
I arrived for my appointment early and expected to wait. But a young man greeted me as soon as I pulled up and a service representative attended to getting my car ready for service soon after. I had come in for regular maintenance but mentioned that I would like them to check my brakes. My service representative came to the lounge area to let me know they checked my brakes and there assured me that was nothing wrong. Shortly after I was done and on my way in less than an hour.
Special thanks to Paul and the Ferman Team who made the selection process simple, efficient and thorough. He took the time to explain all t he features, functions, bells and whistles that came with the car. We left the showroom driving our new Acura with confidence.