Michael handled my service in a very professional manage!
He checked out the door edge guard that was incorrectly installed at delivery.
He had the door edge guard replaced without a problem.
The folks that I met were warm friendly and knowedgable. Even the Earnest (Finance and paper work) was pleasant to work with.. Loved the coke dispenser.for those of us who do not like coffee..
Friendly I even heard John tell a fellow employee there were treats ( to eat) and share with other staff.
My purchase went very smoothly. My sales rep, Melanie, was very pleasant. The sales manager, Gray, was very helpful and offered a fair deal without a high pressure sale. I would definitely recommend the dealership.
The most important thing to me is the experience after the sale of a car, Bryan Anderson at Ferman Acura, delivers the whole package, knowledge, efficiency, super friendly, and a great sense of humour.
Awesome dude , thanks .
I have worked with Todd several times and he is always very knowledgeable about the vehicle. He is very personable and efficient. I always have a very peasant experience when I bring my MDX to Ferman especially if Todd is my service representative.
WONDERFUL EXPERIENCE. THEY WERE QUICK AND COURTEOUS
I HAVE RECOMMENED MY SALESMAN AND DEALERSHIP TO NUMEROUS FRIENDS
THE SERVICE ADVISOR WENT ABOVE AND BEYOND AND NOTICED A SAFETY ISSUE WITH MY HATCH BACK AND HELPED GET ME TO THE COLLISON DEPARTMENT FOR ADDITIONAL ASSISTANCE