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Ferman Acura

4.9

323 Lifetime Reviews

11025 N Florida Ave , Tampa, Florida 33612 Directions
Sales: (813) 931-6200

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323 Reviews of Ferman Acura

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November 17, 2017

"Bryan Anderson is the Best"

- lawtyger

Great routine maintence experience through Bryan. Always services our 2012 MDX to our satisfaction and it still runs great. Will continue to service our 2012 or future MDX with Ferman and Bryan!

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 17, 2017 -

Ferman Acura responded

Thank you for your review!

November 15, 2017

"HELPFUL / QUICK AND KNOWLEDGEABLE"

- Sparty89

WONDERFUL EXPERIENCE. THEY WERE QUICK AND COURTEOUS I HAVE RECOMMENED MY SALESMAN AND DEALERSHIP TO NUMEROUS FRIENDS THE SERVICE ADVISOR WENT ABOVE AND BEYOND AND NOTICED A SAFETY ISSUE WITH MY HATCH BACK AND HELPED GET ME TO THE COLLISON DEPARTMENT FOR ADDITIONAL ASSISTANCE

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andres Acevedo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Linden Mason
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brian Olson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 16, 2017 -

Ferman Acura responded

Thank you for your review!

November 12, 2017

"fantastic"

- kenneth browne

Great Customer service. I would recommend the service dept. to anyone. All the staff is very friendly and courteous. They make you feel very comfortable there.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 13, 2017 -

Ferman Acura responded

Thank you for your review!

November 08, 2017

"Great experience "

- dbhcw

In and out in under 1 hour! The best purchase experience ever. Ferman has the most organized, knowledgeable and friendly people; it was a real pleasure.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andres Acevedo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Austin Barrett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Scott
Nov 08, 2017 -

Ferman Acura responded

Thank you for your review!

November 07, 2017

"Great service"

- Btu2000

I have purchased and serviced my Acuras at Ferman since 2002. Todd, Brian and Mike make you feel at home. ..........Will continue to bring my RDX to them for service.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Todd Schuler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Mike
Nov 08, 2017 -

Ferman Acura responded

Thank you for your review!

November 04, 2017

"Headlamp replacement "

- Djmullens

Great service! Was given estimate & end price was half because one of the expected parts was not needed. In and out in less than 2 hours

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Todd Schuler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 06, 2017 -

Ferman Acura responded

Thank you for your review!

November 04, 2017

"Best Acura Dealership in Tampa Bay"

- Kim C.

Ferman Acura of Tampa is by far a 5 star dealership. You will never meet a group of people so dedicated to making your cay buying experience the best you can have. From the sales manager, to the sales team, to the finance team, to detailing, everyone works together to make YOU happy. Their goal is top notch customer service and have exceeded this many times over. Because of this dedication to making the customer happy, not just during the buying process, but after you own your vehicle as well, I will never go anywhere else. So Grey, Linden and the rest of the Ferman Team, thank you!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Linden Mason
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 06, 2017 -

Ferman Acura responded

Thank you for your review!

November 04, 2017

"Efficient and courteous"

- MoMo

See above: the title above is my review. Also, the waiting room at Ferman Acura is comfortable, and there are always, snacks, water, newspapers, etc.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Todd Schuler
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 06, 2017 -

Ferman Acura responded

Thank you for your review!

November 03, 2017

"Excellent Customer Service"

- SB Acura MDX

One of the best things I like about Ferman is the customer service department. It is always an easy process when I bring in my car or my daughter's car. Bryan makes all the difference and is a joy to work with.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 06, 2017 -

Ferman Acura responded

Thank you for your review!

November 02, 2017

"Car buying made pleasurable"

- tpasunshine

Austin was very helpful, friendly and above all efficient. He went above and beyond to make the experience positive. Austin worked within my scheduling needs and did everything possible to ensure a smooth purchase. Andres was also very pleasurable to deal with and dedicated to making the everything run smoothly.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Andres Acevedo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Austin Barrett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 03, 2017 -

Ferman Acura responded

Thank you for your review!

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