I wanted an Orange Mini with some bells and whistles and I emailed 5 different mini dealerships with my request. Ferman's of Tampa Bay was the only dealership that promptly answered my request, ordered my new car, kept me updated, and when my new car arrived the sales process was promptly and easily processed. A BIG kudos to Jack Rowland my salesperson. He took the time to go thoroughly with my new car, explaining all the controls and how the new dashboard features work. Sales and Service at Ferman of Tampa Bay Rocks. It's actually my 6th Mini and because of follow-up and the ease of the sales process I'm a Fan. Actually I'm close to 3 other mini dealerships but because of Jack Rowland's prompt follow-up and enthusiasm I drove 100+ miles to get my new mini. Ferman Mini of Tampa Bay, I'm a Fan!!