I have been servicing vehicles for nearly 40 years. Herb Chambers Infiniti of Boston is exceptional, and Erio Perez is the best Service Manager I have ever encountered. I live closer to other Infiniti Dealerships but this one is superb. Erio services and takes care of my SUV as if I were family. He possesses outstanding qualities, and has great customer service skills. Erio is very knowledgeable, skilled, and explains what needs to be serviced in great detail. He is also very kind and patient. In addition, Erio is bilingual and is able to communicate well both in English and Spanish with the customers and staff. I love going to Infinity of Boston because they are an honest dealership, and only repair items that are in need of immediate service. They also have a nice waiting area where you can use the internet at their workstations or watch television. They also serve beverages, bagels, muffins and donuts while waiting for the vehicle and even wash and vacuum it at the end of the service. I always have an amazing experience when servicing my SUV, and Erio is definitely an asset to the Company. He always provides me with the utmost of customer satisfaction. Overall, I highly recommend Herb Chambers Infiniti of Boston.