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Jim Bishop Chevrolet Buick GMC

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3 Lifetime Reviews

118 Hwy 43 S, Tuscumbia, Alabama 35674 Directions
Sales: (877) 720-9786

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3 Reviews of Jim Bishop Chevrolet Buick GMC

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March 12, 2012

"I bought a car that took 4 days to do because of errors..."

- weakley9061

I bought a car that took 4 days to do because of errors in paperwork. Before I signed on the lines to finalize sale I asked if dents could be removed. I was told yes, here it is 6 weeks later and I can't hardly get anyone on the phone to fix this problem. I tried to call my salesman for a week an was told he was out. I called back the next week and was told he quit and they I would be called as soon as repairman was back in town. I have not heard from him yet. i am very unhappy about the purchase and wish that I had stuck to who I knew elsewhere. I feel like everyone was friendly and helpful when I was trying to purchase vehicle now they've forgotton about me! :(

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Recommend Dealer
No
Employees Worked With
Chris B. & Eddie
June 04, 2008

"Please beware of this dealership!!!! We went to this..."

- tntashley01

Please beware of this dealership!!!! We went to this dealership to inquire about a 2008 GMC Acadia. We were interested in purchasing one that was not on their lot. However, the first time we visited, we received some printouts of several different vehicles that we were told we could get "no problem". At the time they were offering an incentive that would expire on June 2, 2008 at midnight. In the meantime, we did visit other dealers in the area to compare prices. On June 2, we visited Mr. Mayfield to see what they could for us. He printed out several options of this particular car that were out there for us to purchase. Upon leaving the dealership to make our final decision at home, we were told that they close at 6:00p.m. We went home and decided which car we wanted to purchase and proceeded to call Mr. Mayfield. When we reached him, he did inform us that the dealership that had the car had closed, and he would contact them in the morning. We did ask him if the price he quoted would still be the same. He assured us it would. The next day June 3, 2008, I called @ 10:30 to see when we would be able to pick up the car and was told that he was trying to make a deal with the dealership that had the car we chose to purchase. He said he would call when he had an answer. He called at 4:00 that afternoon to inform us the deal had fell through, they had nothing to trade for that particular vehicle. We then immediately told him to just get one of the other's he had quoted on June 2. He called back and said that he had a problem, the dealership was not willing to 'back date' their paperwork and the car would cost US $500.00 more. I asked him why, and he said, "Because the sale was not made on June 2." I reminded him that WE had given him our choice on June 2. He still said we would have to pay $500.00 more for this car. I asked why we were being faulted for what I felt was an error on his part. He then told me that if we would have come to the dealership a little earlier in the day on June 2 or sometime the week before this would not have been a problem. Well, I had a little trouble with this, because we had asked Mr. Mayfield and 2 different occasions about when we needed to let him know what we had decided. He told us by Monday, June 2. We were not aware that there would be any problem getting these vehicles, or what time we needed to tell him. We were assured it would be "no problem". If we had been aware that there would have been any question that we could not get the price quoted, we would have acted quicker. We were just trying to get the best price possible on a $40,000.00 car. We don't take such a big purchase lightly. I feel like we were told that price would be valid and Mr. Mayfield should have done everything he could to get us the price he quoted us originally. Instead I feel like he put the blame on us 'taking to long to make a decision'. I do not feel like Mr. Mayfield could have cared less about us, the buyer. If this is the kind of business Jim Bisop does, we do not want any part of that.

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Recommend Dealer
No
Employees Worked With
Jerry Mayfield
April 14, 2004

"At the parts counter Mr. Mitchell was very helpful in..."

- gt209

At the parts counter Mr. Mitchell was very helpful in finding the correct exhaust manifold for my P-30 Chassis motorhome. He spent the necessary time and went out of his way to determine that he was ordering the correct manifold.
It was a pleasure doing business with him.

Jim Bishop you should commend him for his excellent work.

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Recommend Dealer
Yes
Employees Worked With
Mr. O'Neal Mitchell, Parts Manager
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