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Mercedes Benz of Cherry Hill

Cherry Hill, NJ

4.5
477 Reviews
Located at 2151 Route 70 West Cherry Hill, NJ 08002, Mercedes-Benz of Cherry Hill is a Mercedes-Benz Dealership located in the Philadelphia and South Jersey area. We have been a family owned and operated facility for over 30 years and strive for a personal touch with all of our customers by delivering all the extras, but never at a premium. In fact, we promise our best price every day and that’s one reason so many of our customers stay with us. But another is our people! At Mercedes-Benz of Cherry Hill service and sales associates stay with us, too. So, you’ll enjoy the same great sales and service experience from the same great people for years to come.
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2151 Route 70 West

Cherry Hill, NJ

08002

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Showing 76 service reviews

August 20, 2025

Avoid Sales and Service at this dealership. Our delivery experience was horrific as our vehicle wasn't ready nor was it charged, the salesman told us our car would be built in Germany but the b More

by C.Turner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Prefer not to answer
February 08, 2025

This is the most incompetent service department I have ever witnessed. Communication from the service department was horrible. Service had my Vehicle for 2 months with no updates unless I reached out. As More

by troya642
Service Price Transparency
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Service Time
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Recommend Dealer
No
Employees Worked With
Elaine C Service Department, Desmond Brifu
July 05, 2024

Hello, Thanks to Sage in sales and Ted in Service, I was taken care of on my visit. Thank you! More

by PhillyGirl9500
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted (Service) and Sage (sales)
April 13, 2024

We have owned our Mercedes close to one year, it has been in service 50% of the time. The service ordered a part that arrived in January and did not inform us until April, the car now has 24,000 miles and th More

by Wbheller
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Diego Delrio
March 15, 2023

Worst service department and customer service. Had an 8 am appointment to have scratches buffed out of the tire rim (fortunately, I bought the tire/rim warranty). I was told on my arrival that bec More

by John
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diego Delrio
January 09, 2023

I am sorry that this review is a bit long & I usually don’t leave negative reviews but I wanted others to hear my experience and not to be a victim like I was. I was looking to purchase a pre-owned M More

by Richie
Recommend Dealer
No
Employees Worked With
Mr. Goulian & Mr. Goldsmith
June 29, 2022

I had just purchased a low mileage Mercedes Benz out of Florida and was driving it home to CT when the "please correct tire pressure" message came up. I thought it was a fluke as my car had fairly new Mic More

by LotsoBear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Veronica & Andre
May 12, 2022

Ever since the Owner passed away, the new people running the show need big time improvement, the service department is now the worst, now that no one watching them, as the original owner did he was always o More

by southstreetguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diego Delrio
May 04, 2022

Brought my car in for it's first service, I was very pleased with the Express Service. I was in and out by the promised time. Andre was great and kept me informed during the entire time. More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Fresse
February 07, 2022

Worst dealership I have ever dealt with. Over two hours for an oil and filter change!! Service advisors are shady and try to get you to pay for additional expensive services that are necessary. I tried to More

by Hp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Moriah
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