"Three cars from Muzi and counting.. they get it done"
- Eddy E
Three cars from Muzi and counting.. they get it done. Close by and they check all the boxes (sales service). In particular, Brian Mulvancy provided the best sales experience I have had since my first car (30 years ago). Brian is "no nonsense, get it done", which I appreciated.
"Customers are just walking dollar signs to them"
- Chris N
I couldn't be more disappointed in my experience with Muzi Ford and Scott McNeil. I purchased a certified pre-owned Ford Fusion Energi. I'm not quite sure what the Muzi team actually checked to qualify it as CPO, but I've already had two major issues: the heater didn't work when in electric-only mode and the car power outlet was dangling out of its socket and not working.
Additionally, the sale was contingent on Muzi taking care of two large gouges on the front fender. They proceeded to sloppily use touch up paint and didn't even bother covering all of the areas. When I contacted Scott via email about this, where most of our previous communication took place, he proceeded to ignore me for a week.
My interactions with Scott and their body shop left me astounded, they clearly don't care about their customers once they have your money.
"Best Body Shop Ever"
- Sue M
I had a parking lot accident n Mother's Day. I called Donna at the Muzi Body Shop on Monday. Brought the car in that afternoon and had the car back by Thursday. Donna was the best. So helpful with the insurance claim and with the rental car. Car looked brand new when I receive it back. Can't tell you what a pleasure it was from an accident that could have been such a hassle. Donna and her staff are a treasure!
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