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Muzi Motors

Needham Heights, MA

4.5
278 Lifetime Reviews Review Dealership
Muzi Ford is one of the premier Greater Boston Ford dealerships. Family owned and operated since 1932, our primary objective is to provide a car buying experience that is easy, informative, and enjoyable. Whether you are in the market for a new Ford Explorer, Escape, Edge, F-150, F-250, Fusion, or Focus our team of experienced sales consultants can help you find the perfect vehicle for you. We are conveniently located off Route 95 at Exit 19C in Needham, Massachusetts.
Contact Dealership

Route 95 To Exit 19C

Needham Heights, MA

02494

Directions

Top Reviewed Employees

Scott Brocklesby at Muzi Motors

Scott Brocklesby

Finance Manager
5.0
Scott  McNeil at Muzi Motors

Scott McNeil

Ford Sales Consultant
4.0
Tim Duffy at Muzi Motors

Tim Duffy

Commercial Truck Manager
not yet
rated
Employees need five ratings before we can calculate an accurate rating.
Justin Maharath at Muzi Motors

Justin Maharath

Sales Manager
not yet
rated
Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

July 16, 2020

"Three cars from Muzi and counting.. they get it done"

- Eddy E

Three cars from Muzi and counting.. they get it done. Close by and they check all the boxes (sales service). In particular, Brian Mulvancy provided the best sales experience I have had since my first car (30 years ago). Brian is "no nonsense, get it done", which I appreciated.

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Employees Worked With

June 03, 2020

"Customers are just walking dollar signs to them"

- Chris N

I couldn't be more disappointed in my experience with Muzi Ford and Scott McNeil. I purchased a certified pre-owned Ford Fusion Energi. I'm not quite sure what the Muzi team actually checked to qualify it as CPO, but I've already had two major issues: the heater didn't work when in electric-only mode and the car power outlet was dangling out of its socket and not working. Additionally, the sale was contingent on Muzi taking care of two large gouges on the front fender. They proceeded to sloppily use touch up paint and didn't even bother covering all of the areas. When I contacted Scott via email about this, where most of our previous communication took place, he proceeded to ignore me for a week. My interactions with Scott and their body shop left me astounded, they clearly don't care about their customers once they have your money.

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Employees Worked With

May 22, 2020

"Best Body Shop Ever"

- Sue M

I had a parking lot accident n Mother's Day. I called Donna at the Muzi Body Shop on Monday. Brought the car in that afternoon and had the car back by Thursday. Donna was the best. So helpful with the insurance claim and with the rental car. Car looked brand new when I receive it back. Can't tell you what a pleasure it was from an accident that could have been such a hassle. Donna and her staff are a treasure! Sue Misselbeck

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Employees Worked With

Donna Devenuti

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Automated Car Wash
  • Cable TV
  • Children's Play Room
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free WiFi
  • Pet Friendly
  • Quick Lube
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
Muzi Motors, Needham Heights, MA, 02494