Hello, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. We want to regain your trust and your business so please reach out to us at (708) 868-6500. We will work with you to resolve this matter to your satisfaction. Take care!
Hi, we're happy you found our staff to be so supportive during your experience here at Napleton's River Oaks Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
"Cassandra Williamson is amazing!!! I came in needing a..."
Cassandra Williamson is amazing!!! I came in needing a van to accommodate to our baby that is coming in a few weeks. My two other children were with me and she was very sweet to them and knew exactly what I needed. Within 15 minutes I was taking the new Kia Carnival for a test drive. Her bubbly personality and hard work ethnic made this buying experience quick and amazing. We will definitely be coming back to see her when we need more vehicles.
"I am 100% satisfied with my salesman Lord. He knows..."
- Sherri McNea-Garner
I am 100% satisfied with my salesman Lord. He knows exactly what he’s doing when it comes to customer service satisfaction. I will keep doing business with this dealership because of Lord... he’s an outstanding individual and I’m a very happy with my 2021 Santa Fe Sel...snd I will highly recommend family and friends to him😊🤗
"Where do I begin the service here was beyond amazing..."
Where do I begin the service here was beyond amazing Cassandria was so welcoming there was a Wait because others had got there before me......I was told that she will be right with me she offered something to drink as well.... During the test drive she made sure I was aware of the vehicle she went over the carfax report she explained how the upkeep was done on the vehicle and just made me feel like she wasn't just pushing a sell but she genuinely cared if the vehicle was safe for me and my family. The team that worked with her made sure my paperwork was done to perfection so there was no hiccups zuvonte was amazing when breaking things down he was more than a Manager he was human many managers make u feel like u being approved is not there concern he made sure paperwork was correct we had protection for our new purchase and he held great conversation and made us feel so welcome I would recommend this lot to anyone looking to purchase a car new or used vehicle my girls was so excited to ride away in a much bigger car that they named Valentino I love my suv and I couldn't be more happier
Hi there, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Jáyna, thank you for your positive review. We're glad to hear that you found Cassandra here at Napleton's River Oaks Kia so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
"Best car buying experience that I have ever had...."
Best car buying experience that I have ever had. Cassandria Williamson is awesome! Professional, kind, polite and friendly. She's not pushy like sales people normally are. Thanks Cassandria you ROCK as a Sales Woman.
Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Cassandria was so helpful! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!