I came to OLO not thinking that anything would transpire, I had a newer truck I was upside down in. Credit not excellent but wasn’t happy and wanted to trade up. I drove out of there a couple hours later in a beautiful F250! Darlene in finance made it happen, can’t thank them enough! Jonah my salesman helped me every step of the way but never pressured me, super cool experience! Don’t be intimidated by the busy floor, the process works! Highly recommend.