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Stykemain Buick GMC

3.1

4 Lifetime Reviews

20891 State Route 24, Defiance, Ohio 43512 Directions
Sales: (419) 784-5252

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4 Reviews of Stykemain Buick GMC

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January 15, 2017

"Ignores Customer"

- NedHalimanovic

Dealership staff is friendly at first but completely ignore you after you purchase the vehicle. Less then a month of ownership, the car we purchased was making an odd noise from the engine bay and was told to bring it in for a diagnosis. Apparently, the diagnosis was ok and no faults appeared on the vehicle. 2 months later, the check engine light turns on so I take it to another local dealership in my area and they deem the car unsafe to operate and quote me a bill of almost $2500. I call Stykemain back and talk to Mike, the service manager. He seemed rather uninterested in my concern and would not even offer a free diagnosis, especially since they had already misdiagnosed the car. We have owned the car less then 3 months and put just 2000 miles on it and to have this many problematic faults is ludicrous. It's funny how one of the reviews states a Mustang failing their rigorous inspection criteria and was not put up for sale but the car we purchased (deemed unsafe to operate) was. I am very disappointed with the experience I've had here. I understand purchasing a used vehicle is always somewhat of a risk but I was fairly confident in making the purchase especially after seeing the so called inspection report that was performed and the impressive state of the dealership, but where do morals and ethics come in? Would highly recommend you look elsewhere.

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Recommend Dealer
No
Employees Worked With
Jordan, Lyndi, Mike
January 02, 2016

"My new 2016 Chevy Trax "

- Rofo

I want to thank Jay Dachenhaus at Stykemain of Paulding, Ohio for taking the time to find me the perfect vehicle for my needs. He truly spent time with me exploring my needs and what options I could use and get. I am totally happy with my new Chevy Trax. Yours, truly, Mrs. Rosanne Font

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Recommend Dealer
Yes
Employees Worked With
Jay Dachenhaus, and Bret.
October 24, 2015

"2013 CADILLAC SRX"

- Alex Shiriaev

Got a 2013 CADILLAC SRX LAST WEEK FROM THEM. THE DEAL WAS GREAT. ALL WENT GOOD. WHEN WE GOT HOME FOUND THAT THE ANTENNA WAS BROKEN. CALL THEM AND THEY TOLD ME THAT THEY WOULD REPAIR AT NO COST. WENT BACK GOT A GREAT REPAIR. GOOD SERVICE. THANKS

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Recommend Dealer
Yes
Employees Worked With
Hayden Doehrmann
April 07, 2014

"worst dealer ever"

- sthorne80

Bought a used truck. It was broke the day I took it home. took it back 5 times dealer refused to help until 5th time. The help offered was moRe expensive than paying someone else full price.

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Recommend Dealer
No
Employees Worked With
Joe Stykemain
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