All the people i have met at this dealership, office, service, sales, even in other brand buildings, have been extremely pleasant. It is like they actually enjoy their jobs! We started with a miscommunication, but as we talked it out we found the missing detail, clarified the issue and moved forward. They work to keep their communication as complete and make sure both sides understand each other. They work with the customer and really do stand behind wanting to make their customer completely satisfied. I wish they were closer to where i live, for they would be my first choice for any of their brands, especially Subaru.