From agony to ecstasy - Joe and Joan Ferrara
My wife and I visited United BMW after a negative and misleading encounter with another BMW dealership in the area. We entered the United showroom disappointed and deflated. The sales staff quickly recognized our frustration and introduced us to Dimitri Gossieaux, the New Car Sales Manager, who immediately stopped what he was doing to attend to our situation. He was gracious and apologetic (even though the fault was the initial dealerships) and reassured us that he would remedy the problem and find the "perfect" vehicle for us, which he did. Throughout the process, Dimitri was a consummate professional. If you're looking for a new BMW, look no further than Dimitri and the staff at United BMW. It was well worth the 115 mile trip.
Purchase X3 M40I - Performance Guy
The sales team were friendly and responsive to expediting the purchase of the vehicle and arranging performance center delivery. All aspects of transaction went smoothly and all delivery deadlines were met.
5 Star Day Spa for your car - BMW5ER
Just had another fantastic service completed on my car at Motor Cars of Georgia. The basic service was completed on time and a few difficult, less common but noticeable interior and exterior cosmetic items were also taken care of with ease and little fanfare. It is a pleasure bringing the car in to the MOG team. Have enjoyed being and look forward to contiune being a long time client..
Awesome - Chocolatelover
I had a great car buying experience and a wonderful sales person, Lambro, at Global Imports BMW. Lambro was focused on finding the right car for me and the Global network handled everything professionally and on time. I would highly recommend Lambro and Global to anyone looking for a quality automobile. Of course they want to sell cars but the trick is finding the right car, which is what they did.
poor service and try to scam customer - Jin
Dropped off my car for annual service and replace battery on Jan 16th. Got a call to pick my car up. On Jan 20, I went to get my car. Drove out less than 3 minutes, shows engine overheated and engine fans is on. Drove back immediately. One of their technician opened cap of the radiator, there is no fluid inside. Told me they will take care and let me go. Called their service consultant several time on Jan 22nd and told I am unlucky my water pump failed. They can charge me $1400 to fix it. I told her my car were running well when i drop it at shop. I saw there is no fluid in the radiator when I found out problem. Today, 1/23/2018 the consultant Annie called, they will give me a discount to only charge me $600 to fix it and do me favor. And keep on telling me it is her manager's decision.
By the way, this is not the first time bad experience. In 2017 I made an appointment a week ago. while I got there. they told me there is no appointment. I had to make another appointment.
Sorriest Dealership Ever - P B Smith
My son paid cash for his car and it was on a wrecker within 6-8 hours of the purchase. No follow-up. From the bottom (sales) to the top (Sons Dealerships), completely don't give a xxxx! BMW is the only car my husband and son have ever owned. BMW of North America should be embarrassed and ashamed of the crap that has taken place with this purchase.