Replacement of o2 sensor and questions about new floor mats - MCHANDLER
Everyone is always so helpful and patient with us, no matter how many questions we have. Very professional and have a clean, nice waiting room.
Top Reviewed Specialists At This Dealership
Purchasing a new car. - Mycar2
Very. Pleased with our salesman Eugene, Everything was ready to proceed when we got the dealership after our 4 hr drive, Every one very helpful. Would recommend to anyone.
Most amazing service - hbuck94
I went in not expecting much walking in, but Rick went above and beyond to make sure I left with the best deal on the car that I wanted. I couldn’t have pictured a better team of people on purchasing my first car!
Very professional and courteous. - Galewilliams
Steve was very helpful and make me feel like my problem was important. He cummunicated with me timely and addressed my concerns. The repairs were perfect.
Excellent Customer Service - Cadillac ATL
I recommend Kevin Jones at Capital Cadillac in Smyrna, GA. Very genuine person and professional salesman. I absolutely love my car. Thank you for your patience in earning my business!
Two visits--Tried to sell bogus repair: (Read Review) - Bob
I bought a used Silverado some years ago at another dealer. I went in for an oil change and was told I needed to replace my oil pan gasket for $300 and some dollars. I looked at the oil pan and it looked like someone had smeared oil on it--not seepage. I watched it for the next five years and never had a spot on the driveway or needed to add oil. I never went back until today. I called about replacing my airbag igniter and was told the part was there and scheduled appointment for the next day. When I showed up at the dealer they did not have the part and had no idea who made the appointment. They are 0 for 2 and will never have another chance with me.
Great, easy experience - Cargirl
Matt was my salesmen. He was very helpful and knowledgable. Made the car buying process as easy as possible. Very friendly and polite. Definitely recommend working with him.
Always Great! - Matthew L.
Everytime I visit Walker Cadillac they are very friendly and listen to my concerns. They have done all the work on my vehicle so far and will continue to work on it.
Amazing Experience from start to finish - mystictortoise
Always an amazing experience
The staff treats us like family, every time. We own a Mitsubishi Outlander which we purchased and have serviced from Heritage. They have been amazing from day one and we would recommend to ANYONE. The purchase process was easy, no gimmicks or pressure, and we love our car. The service team is excellent and they even serve full meals in their cafe. WE LOVE HERITAGE!
Three words, excellent, excellent & excellent - rg27610
Generally, I hate car dealerships and love to screw with them if I think they are trying to take me for a ride. I wanted a Cadillac and went to my local dealer. The car I wanted was not in stock so I suggested that we go inside and get an order in. The second I sat down, the salesman plopped a credit app right in front of me along with a pen. That along with some other questionable sales tactics gave me a bad gut feeling. I walked out and drove to Hennessy.
There I met Justin, fresh in the business but a very nice guy. We got the order in, no credit app in sight. After getting everything hashed out over the span of two to three visits, I met his Sales Manager, Angela. A stunning person with great knowledge. The process was quick and simple, only hampered by me trying to make a decision between a couple of trim packages and colors.
No arguments, no games... hear me now and believe me later, this was the best car buying experience I have ever had in my life. Out of the twenty plus cars I have purchased in my lifetime; six of them in the past five years, I can only say good things about four of those transactions.
Normally, I despise F&I guys aka "Business Managers". I met Jordan a few times and had absolutely no drama. This guy is a straight shooter, no BS and a very nice guy. The last F&I guy I dealt with was the total opposite of Jordan trying to pack my deal. This experience was very refreshing.
Another great experience with Hennessy was the fact that my request that I not be harassed via phone or email was honored. I am still getting automated emails from that other Cadillac dealer to date. I just delete it, like I deleted their credit app.
No deal is ever perfect, there was a couple of hiccups in the process but that made this team launch into beastmode and they got everything fixed and back on track in no time.
I would have no issues refering this trio to friends and family members and will not hesitate to buy a car from these guys again.
This deal was fair and square.
I have had a great experience over the past 2.5 years.... - uga59
I have had a great experience over the past 2.5 years. They have gone over and above the call of duty when I have needed anything. I have never had a better experience with service and overall relationship with any other dealer!