1st coat post college - Haleywingo
This was a great first car buying experience since graduating college! Andy and Jason made it easy and explained everything! I would definitely recommend them for your car buying needs!! I love my 2019 Kia Forte!
Top Reviewed Specialists At This Dealership
Lou Sobh Kia made it so easy to buy a car!!!! - CaWatson81
I live in Snellville and drove to Cumming to buy a Kia. Tim was more than excellent in helping my husband and I through the process and I can say, out of 3 car buying experiences, for me, this one was the best. My Husband even said it was one of the best experiences he had ever had as well. Thanks to the Lou Sobh family! 😊
Taking care of business - BRUCE.ROSENTHAL
I came in on a coupon offer for an oil,change and found out there was a recall that I qualified for. No charge and no hassle. Great service.
Outstanding visit to Kia of Lagrange - Mr. Buffington
Me and my family had a wonderful visit to the Kia dealership. They have a awesome staff of workers there to help anyone in need. I would recommend this dealership to everyone in need of a vehicle or just to go check out the customer service and maybe they would be interested in purchasing a vehicle. Working with Jarvis Cloud and Jonathan Bowling was great experience they both showed awesome people skills and outstanding customer service.
Sales Consultant K900 Specialist
Purchasing a vehicle from Team ALM- Reggie Coley, Jawon, M - Tyson&gretta
Purchasing a vehicle from Team ALM KIA South- Reginald Coley, Jawon Shaw, Marc Starc and Stacey Brown was smoothe and haggle free. They were all kind, professional and knowledgeable. Thanks Gentlemen your synergy is amazing.
Excellent Customer Service - Shalondra Rivers
I actually came in to get my 2017 Kia Forte service and I met with Cassandra Lewis and she was extremely amazing she made sure that I knew my vehicle was in great hands, her customer service was amazing, as I continue to roam to past time I heard some one greet me and call my name and I noticed it was Kearis McGriff, I was actually shocked that she remembered who I was from the last time I came in. I sat with Kearis and Tarrance Davis and as usual they won me over and I ended up leaving my 2017 Forte behind and left with a brand new 2018 Kia Optima. I absolutely love my new car. I would like to Thank the three of you for everything. I am forever a Nally Kia customer. I definitely recommend anyone who is looking to purchase a new vehicle go see Kearis McGriff or Tarrance Davis, and if you need your car service go check out Cassandra Lewis she will make sure you are good.
Love the staff... - Nanato2
I have NEVER WAITED LONGER THAN EXPECTED! ! The staff are incredibly friendly and the service is AWESOME! ! I never use any other dealership. Will definitely continue services with them.
Awesome sauce! - Sandee
The service rep was, as usual, very attentive, polite,knowledgable,. My husband and I both .have Souls and always come back for service.
Don't change a thing!
Treated like a queen! - Tia-GR8FL
I rarely write reviews but this time I am beyond grateful for all the incredible kindness and leg work Robert Baptiste did for me and my family. He has sold me two cars now and I will seek him out for any additional purchases. I will NOT go elsewhere. There has never been a sales manager that I have EVER come in contact with who has his personality, his warm heart, and his devotion to TRULY helping. He has completely changed my anxiety concerning buying cars. As a woman, it can be somewhat overwhelming but he has proven time and again that he is nothing but trustworthy. I respect him as someone who has served his country faithfully and now continues to serve those within the community. If I could give more than 5 stars, I would. He's the best!!!
Awesome customer service - krzysamm
Had a check tire pressure light come on. Called and had an appointment scheduled within the next hour. Took my car in and they not only fixed the issue but were able to complete an oil change and tire rotation without me having to return. The service representative kept me up to date and answered all my questions. Great experience.
Great Dealer - mikeyc1945
Brent Causey did a great job for us. He and the dealer bent over backwards to help us with the tax, title, and license because we were out of state buyers. When my wife flew out to pick up the car Brent took great care of her. Don't hesitate to buy a car from this dealer.
Good Service from Good People - blessed1
All of the employees that I dealt with were kind and on top of their jobs. Irian Jones, salesperson, Mark Starks, Finance, and Jawon Shaw, Delivery Specialist. Thank you all for making my car buying experience seamless.
Service from Jeremy Heuschneider was awesome!!! - Chris Onarheim
I went into the service department on a Saturday with no scheduled appointment already thinking that the dealership did something wrong.... This is what, I at least I read from the Internet.. I guess we cannot diagnose ourselves. Jeremy went right into action and was able to fix a simple problem that I thought was going to take days. I was out in less then 15 minutes. Jeremy is great and although I self diagnosed myself it is rest assured that people like Jeremy are around to not only keep us honest but also fix simple issues as an honest reliable service Representative. Thank you Jeremy! You saved our holiday weekend!.
Ask for Greg! He's the Best Salesman! - MsVedaB
I recently purchased a new car at Rick Case. Greg Moore was the salesman that greeted me.
He showed me the cars that I asked to see, not a car that might have been 'on special'.
Greg provided professional, caring service and kept me informed at every step of the process.
I truly appreciate his being genuine and personable. For me, it made the difference in my decision to conduct business with Rick Case as opposed to going to another dealership.
Do yourself a favor and ask for Greg Moore. You deserve great customer service!
Love this place! - Kim's Kia
I bought my Optima back in 2016 and I always get the best service when I go get my car serviced !! I wouldn't go anywhere else.
Don't' trust what they report to CarFax - Mmay1588
I looked at the reviews and most of the bad ones focus on the service dept. This is another failure in that area. Maybe it is time to replace the people working in that area!
Make sure you verify everything they said they reported they did to carfax. My carfax stated Kia Carland did complete inspection on vehicle as well as replaced the engine air filter and the cabin filter. My wife and I loved the used 2015 Sonata we bought from them, after we got home with it I checked the engine and cabin filter and you could tell they were full of dirt and trash. I then took the car to my local Hyundai dealership and found out it had a busted cv axle. My dealership was not sure they would be able to cover it under warranty since it was just the boot that was busted, so it could cost up to $700. I notified Kia Carland and they told me they would only reimburse me what it would cost them to repair. Fortunately, my dealership(Autonation Hyundai of Columbus) was able to get the cv axle replaced under warranty so I no longer have to deal with Kia Carland.
Long Reveiw - mirt
I thought I would write a long review about my experience on June 29th. I decided on a short one.
IT SUCKED. I Do Not like to be lied to.
Even the service advisor is not listed. I guess high turn around
Dismissed me after they had my money - MMHeide
They were totally nice until they had my money in their hands. Then, they dropped the ball completely. The tire pressure gauge was on and they took it to the garage "to have it looked at" -- it was still on when I left (they did nothing). I went to a tire store immediately and they topped up the air in the tires and the light went out - fixed.
I left my LoJack paperwork at the dealership, which would have been easy enough to drop in the mail to me, but they won't do it -- they keep saying I need to come back out there and talk to the finance guy. I've called, written emails, and have gotten no response whatsoever except "Come out here." I work all the time out of town and don't have time to run by to get paperwork that they could put in the mail. I'm thoroughly disgusted with the way I have been treated since they unloaded this car on me (I do like the car, though). I'll be looking for a car for my teen in the near future and will NOT be going back there. They need to figure out it's not OK to treat a customer dismissively like that. It was a lot of money for me to drop in one place and I regret giving a penny of it to this dealership.
Jim Ellis Kia of Kennesaw
Kia of Lagrange