Awesome and pleasant experience - Rhonda7764
Joe was very helpful with my situation, listened to what I wanted and what I could do, got with the financial department and got it done. There was no haggling and back and forth, and I drove my car home. Been loving my Kia ever since. Best car dealership by far.
Top Reviewed Specialists At This Dealership
Wonderful easy to work with - Ah060164
I had a fear of buying a car and Zak and the wonderful staff Cobb County Kia made very Pleasant I would recommend it to everyone even Credit challenges
Sales Consultant/ Rent To Own
great price for tires - PamL
I shopped around and you by far had the best price for new tires. They were a good value, and just what we needed. Thank you!
Wonderful Experience - Adam Hyon Comstock
Mr. Kelvin Thornton was an amazing Car Salesman. I was struggling all over the place to trade in a van. I have been denied all over the place or I had to put down an extreme large amount of down payment. I thought that I was gonna get the same experience with Kia of LaGrange but Mr. Thornton did not quit and help me through all the process and now I am a proud owner of a 2018 Kia Soul. Thank you for all the help and process of owning a wonderful vehicle. I will highly recommend anybody to head to see Mr. Kelvin Thornton over at Kia of LaGrange.
Sales Consultant K900 Specialist
Amazing - Denika
I had an amazing experience, this is my 1st time buying New, Robert, Abdoul,& Doug were so patient with me. And I so appreciate that.
Refreshing experience—very satisfied - PhilSchmidt
We were under a time crunch after our vehicle got totaled. And we had been to several dealerships with either novice or aggressive/condescending sales people. Car shopping is frustrating under the best circumstances. We found a vehicle (2017 Kia Sedona) at a great price in their online inventory and I made an appointment for a test drive.
My wife and I were immediately impressed with our sales rep. Brian Hinson was so knowledgeable—he knew every feature of the van and was able to answer all our questions about warranties and financing. He was also attentive to our needs instead of trying to force us into a sale, a simple courtesy we had not seen elsewhere. He worked with us on some options like roof rack rails, and we had to push a little for a preferable interest rate (shop around for this first, kids). And we drove home very happy.
As we were finishing up, we realized that there was only one key. We were told that a replacement would cost about $175, so we figured it would be easiest to just pay out of pocket (we were ready to go home by now). It turns out it was actually going to cost twice that, but Brian stayed with it and ended up finding our original key and shipped it to us. It’s unlikely that that would happen to you, but I was impressed that he stuck with it and resolved the problem.
I hate car shopping, but this was one of the best experiences I’ve had.
my 1st experience with this dealership was awesome! - CJackson
I gave this dealership a 5 because everyone was beyond GREAT, especially our salesman Mr. Anthony G. He made us feel welcomed and he was willing to work with us! He also did something very special for us once everything was done and it really warmed our hearts!
Sales (VEHICLE PLACEMENT SPECIALIST)
Beyond Excellent service - Hgsons
I recently went to Nalley Kia to purchase a car, and I was hesitant to do so because of the recent pressure when visiting other dealerships. John Breedlove changed my perspective And made me relize that no delership is the same. John walked me through the process and explained every question I had for him. He valued my time, and even drove my car home that I didn’t trade in. Anyone looking for a none pressure, honest, and great customer service, please only see John Breedlove
Love the staff... - Nanato2
I have NEVER WAITED LONGER THAN EXPECTED! ! The staff are incredibly friendly and the service is AWESOME! ! I never use any other dealership. Will definitely continue services with them.
Bad service department - Wendy
Service department is terrible. Every time I bring my car in for problems such as water in a light they do not fix it right the first time and I have to bring my car back. I live 45 minutes away and this happens every time I bring my car. I brought it 3 times for my sunroof, 2 times for one light with water in it and now I'm going to have to bring it back a second time for another light with water. It is a waste of time. Do your job right the first time! When you have a repeat customer that has had problems other times you should make sure that customer is ratified.
Very Friendly people and Very helpful too!! - Deborahkeating
At this Kia dealership Michael Wolf took real good care of me and my Car and was very Nice and answer all my Questions that I had I will only go there to get my car service!! Big Thank you to Michael Wolf..
Excellent, great expertise, and job knowledge. - INUSA A SEDENU
This is the 4th Kia vehicle AB Chad had sold us & I must admit it's been always a great pleasure having him handle the transaction. His job knowledge, skills, & expertise is highly commendable.
Bamboozled - Tamlyn
I was told that there was an 80,000 warranty on my vehicle, I purchased the vehicle with 46,*** miles on it. After reviewing my paper work I was charged $1,900 for the warranty that I was told was already on there. When I left the dealership I asked the finance manager after all was said and done how much I was paying for the vehicle, he said $17,000, when in reality it’s almost $23,000 so basically I bought a $13,300 vehicle and I’m paying $23,000 and my apr is only 8.6%.
Don't' trust what they report to CarFax - Mmay1588
I looked at the reviews and most of the bad ones focus on the service dept. This is another failure in that area. Maybe it is time to replace the people working in that area!
Make sure you verify everything they said they reported they did to carfax. My carfax stated Kia Carland did complete inspection on vehicle as well as replaced the engine air filter and the cabin filter. My wife and I loved the used 2015 Sonata we bought from them, after we got home with it I checked the engine and cabin filter and you could tell they were full of dirt and trash. I then took the car to my local Hyundai dealership and found out it had a busted cv axle. My dealership was not sure they would be able to cover it under warranty since it was just the boot that was busted, so it could cost up to $700. I notified Kia Carland and they told me they would only reimburse me what it would cost them to repair. Fortunately, my dealership(Autonation Hyundai of Columbus) was able to get the cv axle replaced under warranty so I no longer have to deal with Kia Carland.
Great place - BeccaC
Everyone was very friendly and extremely helpful, I ended up purchasing a car that fit all of my needs, plus more, below my budget. A special shout out to Duke, who helped me find the perfect car for me and made the process as easy as possible.
lying melanzanas - totally worthless and disrespectful - eggplant
These people have no scruples regarding anything,
Sales manager was a total loser. He sent me a price quote, and didn't even
bother to include his name.
No problem... he didn't bother to introduce himself or shake my hand either.
Avoid these jerks like the black plague.
Amazingness🙌 - Shannasess
in the last week
Well what can I say about this company..... Best experience from beginning to end! Dina first off is an angel in all respects. She was like an old friend I was just catching up with and she is the only reason for me going to this dealership. I felt from the moment I spoke with her that she was in it to help me not about money. I will always be appreciative and ever so greatful for all she did to change my life for the greater good! No words can express my feelings about my new friend. I have never in my life been treated like a friend or family by a dealership. Not once did I feel like they were all about the money. From beginning to end I was greeted by smiling faces and everyone seemed to love being there. No sale or amount of money can make that happen or even make it show to strangers walking in the doors its something that just shows in people. To all the folks who helped make a miracle and sheer blessing come to life for me and my 7 yr old daughter THANK YOU FROM THE BOTTOM OF OUR HEARTS!!! I would recommend coming to this dealership over any in the state of georgia. They aren't fake and aren't crooks they are real and it shows. You won't go wrong!
Ed Voyles Kia
Kia Of Union City