Top Bulldog Service - CPDAWG
We always receive top notch cut service. All the way from the call to schedule our service, dropping off our KIA for servicing to checkout!
Always top notch Bulldog Service!!
Top Reviewed Specialists At This Dealership
Amazing! - NinaMcGhee
I’ve never met a more professional team! They’ve Always taken care of me. From the initial meeting to the final sale I feel like it’s my very first purchase with them. Nobody is better Than Kia of Lagrange!!!
Sales Consultant K900 Specialist
Routine oil change. - JANJERRY0806
I visited the service center without an appointment to have a routine oil change. I was given a coupon to reduce the cost as well as a free car wash. Jason Dale the service tech was very helpful and answered all my questions and the service was performed promptly. I definitely will come back for the next cheduled service.
Love Kia - JAMEELAHGARY
Staff was awesome. Technician was awesome. I will only do service with this Kia. We supposed to saw Jay but he was off. The other representatives took very good care of us.
Love the staff... - Nanato2
I have NEVER WAITED LONGER THAN EXPECTED! ! The staff are incredibly friendly and the service is AWESOME! ! I never use any other dealership. Will definitely continue services with them.
Oil change and tire rotation - Bonnie
Your service department was very cordial and professional. I was met at my car when I arrived, my wait time was reasonable. After service, John explained to me the services that I would probably need on my next visit.
Great service - Great service
Always can have a detailed discussion about status of work needed. Never feel as though I’m being taken advantage of. Extremely courteous. Recommend highly.
Great Dealer - mikeyc1945
Brent Causey did a great job for us. He and the dealer bent over backwards to help us with the tax, title, and license because we were out of state buyers. When my wife flew out to pick up the car Brent took great care of her. Don't hesitate to buy a car from this dealer.
Great experience - LauraD72317
Had a great experience at Ed Voyles Kia dealership, they gave us a great trade in and got better interest rates then other places we have looked, they worked with us to get our monthly payments what we needed. Very pleased, this is the first Kia I have ever purchased and so far very pleased.
Very smooth! - soliddd123
Execellent service. Very friendly staff! They provided excellent guidance and walked us through the process. Made us feel comfortable with the shopping experience. We will come back.
displeased with service - jlw
I had an appointment at 8 AM arrived at 7:45AM to fix the recall item. Was told it would be one hour to replace the item, at 9:50 service person said it would be a minute for me to go. At 10:10 I final left.
New Car purchase - Hamblett57
Excellent sales staff - Karee Carter
As we all know sometimes car salesmen are not your favorite people. I must say, though, that Karee Carter is a cut above the rest. As a repeat customer I was prepared to leave if I did not think I was getting a fair shake. Though I am sometimes difficult to deal with, Karee stuck with me and made the sale, which was a good deal for both myself and Sons. Karee's pleasant manner made him an ideal person for me to work with. I think he should be recognized for showing professionalism and not being patronizing. Karee is a credit to this KIA store.
Service from Jeremy Heuschneider was awesome!!! - Chris Onarheim
I went into the service department on a Saturday with no scheduled appointment already thinking that the dealership did something wrong.... This is what, I at least I read from the Internet.. I guess we cannot diagnose ourselves. Jeremy went right into action and was able to fix a simple problem that I thought was going to take days. I was out in less then 15 minutes. Jeremy is great and although I self diagnosed myself it is rest assured that people like Jeremy are around to not only keep us honest but also fix simple issues as an honest reliable service Representative. Thank you Jeremy! You saved our holiday weekend!.
Disappointed - David R
Worst car buying experience ever. I have purchased over 30 cars in my lifetime and actually sold cars for 4 years and have never had such a experience.
GM is a good guy and gave me a good deal but after 5 1/2 hours in dealership the sales person delivered the car to my wife in the pouring rain and didn’t have a clue about how to deliver the car and show new features. She recruited a experienced salesmen to help but he couldn’t get CarPlay to work either. I was charged incorrectly for state taxes. Just a sloppy experience.
Don't' trust what they report to CarFax - Mmay1588
I looked at the reviews and most of the bad ones focus on the service dept. This is another failure in that area. Maybe it is time to replace the people working in that area!
Make sure you verify everything they said they reported they did to carfax. My carfax stated Kia Carland did complete inspection on vehicle as well as replaced the engine air filter and the cabin filter. My wife and I loved the used 2015 Sonata we bought from them, after we got home with it I checked the engine and cabin filter and you could tell they were full of dirt and trash. I then took the car to my local Hyundai dealership and found out it had a busted cv axle. My dealership was not sure they would be able to cover it under warranty since it was just the boot that was busted, so it could cost up to $700. I notified Kia Carland and they told me they would only reimburse me what it would cost them to repair. Fortunately, my dealership(Autonation Hyundai of Columbus) was able to get the cv axle replaced under warranty so I no longer have to deal with Kia Carland.
Long Reveiw - mirt
I thought I would write a long review about my experience on June 29th. I decided on a short one.
IT SUCKED. I Do Not like to be lied to.
Even the service advisor is not listed. I guess high turn around
Dismissed me after they had my money - MMHeide
They were totally nice until they had my money in their hands. Then, they dropped the ball completely. The tire pressure gauge was on and they took it to the garage "to have it looked at" -- it was still on when I left (they did nothing). I went to a tire store immediately and they topped up the air in the tires and the light went out - fixed.
I left my LoJack paperwork at the dealership, which would have been easy enough to drop in the mail to me, but they won't do it -- they keep saying I need to come back out there and talk to the finance guy. I've called, written emails, and have gotten no response whatsoever except "Come out here." I work all the time out of town and don't have time to run by to get paperwork that they could put in the mail. I'm thoroughly disgusted with the way I have been treated since they unloaded this car on me (I do like the car, though). I'll be looking for a car for my teen in the near future and will NOT be going back there. They need to figure out it's not OK to treat a customer dismissively like that. It was a lot of money for me to drop in one place and I regret giving a penny of it to this dealership.
ALM Kia South
Jim Ellis Kia of Kennesaw
General Sales Manager