Sales Manager was very Professional - CWPGolg
My experience was good based on how the Sales Manager address a tough situation! Rosie was great to work with and provided us with great information.
Top Reviewed Specialists At This Dealership
Excellent Service - FDUPREE
The service department at Nissan of Newnan is awesome. It is easy to schedule an appointment and they really care about your concerns. Their waiting area is easy to work from if you need to. This is my second Nissan vehicle. The service department is what sold me.
Awesome! - Miss Peggy
James Higginbotham is the salesman who assisted me with my car buying process and he was great!! James is friendly, approachable, knowledgeable and he listens to the customer. Your concerns are his main focus!
Internet Sales Manager
Great service as usual. - Joe H
From the time I purchased my Murano in 2015, I have always received the most courteous and professional treatment from both sales and service departments. Marshall in service always takes great care of me, and gets the service done in a timely manner. Highly recommend this dealership!!
New Car Sales
Car purchase - Bert
I bought a 2014 Maxima in September.The car has been great so far and the price was good. The salesman Mr. William McQueen, was excellent and I was able to get the car with no money down.
Excellent Service - tom
My service manager was Jerry Evans. He did an excellent job having my car serviced quickly and thoroughly. He should be commended for his fine performance.
SERVICE - DEBOSEKAPPA
GREAT SERVICE!!!.WAS IN SHOCK WHEN I SAW MY BILL BUTTTTTT MY GUY GIL WORKED IT ALL OUT. EVERYBODY IS SO FRIENDLY AND HELPFUL. THANKS SUTHERLIN!
Dealership Recommendation - thuan le
I had a very nice experience at the dealership. It was a very friendly environment and my dealer, Miguel Ramos, made me feel comfortable throughout the whole thing. I really like the car I ended up getting and it was all thanks to the wonderful service the dealership offered. I would highly recommend this place to other people!
My experience here was amazing. - Andreagaitann
My sales person, Allen was very nice and took his time explaining everything in depth to us. Would definitely recommend to anyone I know interested in buying a new vehicle!
Love it! - erikaperezg
Very pleased with not only my new car but also with the over all experience with everyone who helped me on getting it. Loved it!
20,000 mile preventive maintenance - SherryBerry
Customer service was great as always. Service writer was kind. Work was done in a timely manner. I was early for my appointment and they took me early - did not make me wait until my assigned time.
Sales & Leasing
9 pleasent hours - melanieedwards82
Amanda Stacks went above and beyond to make sure our car buying experience was worth the long wait. They were short staffed and quite busy but she made sure we were taken care of every step of the way. Amanda was very profession and knowledgeable, she got us an amazing deal. I would recommend her and Sutherlin Nissan Cherokee County to anyone and everyone.
Internet Sales Rep
New car buying made easy! - b3jacks
We just went looking (when the Dealership was closed even!), the selection was great and my husband called and spoke with Grant! He bought my car and it was perfect for me!
A Standard of Excellence! - CREATED2WORSHIP
Working with Apollo and Des was wonderful! Start to finish, my experience at Carriage Nissan was amazing. Everyone I interacted with moved with ease which put me at ease. I never felt rushed, pushed, or coerced in any way. I am so grateful to the entire staff!
Eugene was awesome - David v
I had a chance to work with Eugene. He was nothing but professional and helped answer all questions. I can't recommend enough to work with him. After dealing with several sales associates at different places, he was by far the best. He had the knowledge and experience I was looking for. Not to mention He gave me the best price around upfront. Thanks Eugene!
Great Customer Service - Katreice Jackson
Jaleel Conway gave exceptional customer service to me and my husband. We have both had negative car buying where we never got straight answers until signing on the dotted line. Needless to say we were a bit leary about buying again. Jaleel immediately put those fears to rest. He was respectful, knowledge and honest from start to finish. I would definitely purchase from him again and refer others.
Great experience buying a car - Great Experience
I have bought several autos from Jason Childre and as before, walked into dealership, met by friendly & courteous staff, and told Jason what I was looking for. Within a few days he called & told me he had the car I was looking for. I returned to dealership and the car was just what I wanted. The deal went smooth and friendly. Always a pleasure dealing with Childre.
Unprofessional and rude! - Car buyer
I had to purchase a car and found the one I wanted online with this dealership. I used my own financing so I wouldn’t get scammed with added fees and overpriced vehicles. I did great in that respect all on my own actions. I lived out of state so I had to make extra efforts to pick up the car, I would have expected more from them since I did all the work for them with the financing and pretty much handed them my business. I dealt with a green sales person who had to keep repeating my questions to someone for answers ( which led to conflicting stories and empty promises. ) They would tell me they would do this or that and ended up doing nothing. I got fed up and drove 2 1/2 hours to pick up the car and when I got there to sign paper work and leave the people in the dealership were pretty rude to me after the empty promises and conflicting stories! I would not recommend this place because their customer service is crap. I work in the sales industry and I don’t treat people that way so I expect the same. It’s a shame everyone doesn’t feel the same. Good luck to you guys but I can see that with a few other dealerships in close distance and your unprofessionalism you won’t stay in business!
Find ANYONE else - Beth8416
Honestly the worst dealership I've ever dealt with. Rich was rude about my having stuff in my back seat, and even went as far as notating "TON OF STUFF IN BACK CAUSING NOISE" on my service sheet (less than 50 lbs of stuff in the back seat and trunk, and my complaint was about the front end suspension, not anything in the rear). I had my boyfriend (a technician at a different manufacturer) look at it after seevice, and he said they couldn't have touched my suspension because it still had grease/dirt with no tool or hand markings, but that they had sprayed something to make the noise stop, even though what I came in for was a known problem with this model. Not to mention that my brakes (no brake work requested) were so loud and tight when I left that I thought they had removed my brake pads. Skipped out on work because it was still in warranty, and it's still making the same noise less than 5 miles driving on it. I'll be driving 45 minutes out of my way to get service done at the dealer I purchased from, even though my car won't be in warranty at that point. At least my car was still in warranty so I didn't have to pay these creeps anything.
Liars. - Car Shopper
The price on their website is a lie. They try to charge you an addendum for around $700 for "environmental protection package" which the sales person told me she didn't know what it was for and a few lug nuts. They also try to charge $699 for document fees (what, to type up a bill). Then, they try to charge you more than $1000 if you don't finance with them. Never, and I repeat NEVER buy here. They lie so much that they can't even tell you how much the car costs.
Awful Dealership, Damaged My Car Beyond Repair - FordFella
The most horrible, unprofessional service I’ve ever received at a dealership.
It all started when my alternator went out in 2016. They were very friendly at first, but the moment I decided to trust them with my car, everything went downhill.
They stole several items out of my car when giving me a “complimentary detail” for which I did not ask, and they could not seem to locate the items when I personally went back to the garage to look for myself.
They “fixed” my alternator - only to find out they’d broken my A/C in the process. When confronted, they tried to act like they didn’t do it, until I went to management.
Foolishly, I trusted them again with a simple task: replacing windshield wipers. In doing so, they left the plastic on the new blades, which was a serious hazard driving in rush-hour rain.
Just when I decided to stay away from AutoNation Nissan Marietta, my alternator went out AGAIN… only one year after they “fixed” it the first time. Again, they tried to wiggle out of taking responsibility, until I spoke with management… again. The cherry on top….. Two hours after picking up the car from the dealership, it broke down in the middle of an intersection…..
I ended up needing to get a new car (which I was not happy about, and it was NOT from Nissan). It was apparent that they’d damaged my alternator (and who knows what else) beyond repair.
The only reason they have such a high rating on Google is because they give incentives for good reviews - but please dig deeper before trusting them with your car.
bad brakes - angrymama
Had brakes put on here two years ago and they've never been right.Took it back last week.Paid $115 for brake work and the brakes are actually WORSE!!Spoke to Cass,the so-called service manager.Total jerk.Emailed the main office.They didn't bother to read my email.Just sent my contact info to the sales dept.-0 stars
I don't know that I've ever been able to say that it was... - burrita
I don't know that I've ever been able to say that it was a pleasure to buy a car, but these folks made it a great experience from start to finish. They were quick to answer my questions about the vehicle, and we quickly agreed on a fair price. I was an out-of-state buyer, and they offered to pick me up at the airport (1 hour, 15 min drive) and stayed open late to allow me time to get there. Everyone I encountered was friendly and professional. They were located a few miles away from the row of brand-new car dealerships coming into town, and their showroom is little older and less fancy, but if you're in the area and looking for a Nissan at a fair price in a low-pressure environment, this is the place for you.
Sutherlin Nissan Mall of Georgia