Great place to buy a car - Bennett5
I would go back and recommend to anyone. Jeremy listened and was very informative on the Chrysler Pacifica while test driving. He drove my new van to me 2 hours away so I didn't have to make another trip and get my new van sooner.
Top Reviewed Specialists At This Dealership
Polite professional service - Loretta M Elizalde
Clear evaluation of the service rendered as well as the service needed. Mr. Clash suggested partial or full findings at that time or future appointment.
Sales & Leasing Consultant
Sales and Leasing Consultant
Super patient, worked with us allll day - Dan B
We came to Ourisman because of it’s large inventory, offer and location. Jason was awesome. He accommodated text and email prior to our visit. Helped me narrow an offer to a point of coming in, and patiently helped us change to a completely different vehicle. It took me all day to decide and mull things over, but he hung in there with me. I appreciate all he did for us and couldn’t have asked for a better experience.
Certified Sales Consultant
Rating Curtis Price of Fred Frederick Jeep - Corvette3
It was a very easy and pleasant experience. Everything went smoothly and in a timely fashion. Curtis made everything simple to understand and he was great to deal with. He had Corey go over all the options inside and explain the functions to us! Had a great experience from beginning to end. Thank you Fred Frederick! Buddy and Ann Pritchett
Best car buying ever. - Ktpatton83
I would like to give a big Thank You to Denard Carey, Heather Sanders, and Maurice Mitchell. Your willingness to negotiate with me via phone and email was just wonderful. I have a 9 year old daughter who is high functioning autistic and ADHD and I have a 4 year old son who is, well, your typical 4 year old boy. The thought of dragging them to a dealership to go through the hours of negotiating, test driving, and paperwork made me very nervous. You were willing to get as much done as possible done without us having to be in the dealership. This really helped reduce our anxiety about buying a car. This was the quickest and smoothest car sale I have ever done and no added sales pressure. The kids play room was a nice surprise too. I received a great car at a great price! Keep up the great work!
Chrysler Jeep Internet Sales
Great experience!! - Bob Havener
My son and I drove a total of 650 miles to purchase a jeep from Thompson Jeep last week. They had a particular year wrangler I had been looking for in fantastic shape. Excellent people to work with. I spoke with "Jay the jeep man" several times by phone prior to the day we left to pick it up. Jay could not have been more accommodating. When we arrived to pick up the jeep, everyone was great. I think they went above and beyond what I would have expected from any dealership. By the way, Ed, the written directions you gave me to miss all the traffic to get headed towards upstate New York were right on the money. Thanks a million!! I would most certainly suggest to anyone in the market for a vehicle to consider Thompson Chrysler Jeep Dodge Ram. Next time I'm in the market, I know I will. It will be worth the drive!!
Friendly Service - Mom
Everyone we dealt with during the process was very friendly. No one tried to push anything on us. This was our daughters first vehicle purchase. The only reason I gave the Good vs Excellent rating was because we were given no discounts or leeway in the advertised price. When we purchased our Jeep with another dealership, we were given discounts and a little movement in the advertised price. Other than that, we were happy with everything else.
Outstanding Service Department under manager Tony Bisesi ! - Rocketman
We have bought 6 or 7 vehicles from Keene Dodge, mainly due to the outstanding relationship and trust we have with the Service Department at Keene, under the leadership of manger Tony Bisesi. Repairs are fully explained and fairly-priced. Anyone complaining here about repairs not being done right the first time--occasionally that happens (with any dealership or shop), but Keene will do everything in their power to minimize the inconvenience, including loaner vehicles. We are more than pleased with the Service Department at Keene.
Len Stoler is #1! - NYurek
Just bought my second vehicle from Dave Jordan at Len Stoler. You’re not just another customer rolling through. You’re treated like family and with great respect. Thanks again Dave! You’re the best!
A second shoutout goes to Annette for all of her hard work as well. Couldn’t of done it without her too!! Thanks Annette!!
Wonderful experience - Jaimeshue
Billy was a pleasure to deal with. He actually listened to what we want and put us in it. He didn’t pressure us to purchase something we didn’t want or beyond our means. We will definitely be returning for future purchases.
Great, friendly service - Deb G
We were greeted immediately when we arrived. The staff was friendly and informative and made sure I was satisfied with my vehicle. The leasing process was seamless.
Hard Working people trying to do what they can, - ajdeange
Looking for a Tradesman in NJ I had no luck. I was in a trade that was impossible to trade except for when I spoke with Carl Granville there. They worked with me for close to 1 month , keeping me in mind for something that can be done. After 1 visit to the dealership meeting Kim the Finance person and working with the management team they made it happen.
I got a kool truck with no hassles or games. Good people that never mislead me during this venture.
Hats off to the guys at Jones! - made my trip from S. NJ well worth my trip.
Thanks again to Carl , Kim and the management team!
Fan to life,
Fluff on top and incompetent from Top to Bottom - dix6767
Spent 100k in a week on 2 trucks. Trouble from the start, second vehicle delivered in horrible condition, took it back and cleaned it again but obviously didn’t lift the lift gate. I was told they didn’t want to use a cleaner on it so they didn’t mess up the paint, I took a wet cloth and it came right off. List goes on and on, the straw that broke the back for us, our trade-ins were not paid off in time and I had to shell out $500 to get those loans closed, dragged me along for over a week and could honestly careless. Suddenly the fault is mine, and they honestly could careless (notice a pattern). As I told everyone at Cook, I am not a complainer but they sure make it easier to become one. Never Again, I have two beautiful vehicles and would be just fine getting my old one’s back then go through that again. A lot of fluff on the surface but upper management is garbage! I have documentation and messages to back all of my statements.
Best Dealership Experience Ever - Champions1
I've bought over 15 cars in my life time, this by far was the best experience i have ever had with any dealership. Everyone from Rodney Mattison (Internet Sales Rep) to John Barbo (Sales Rep) were immaculate and professional and made my wife and i feel like family. Anytime the owner walks over to introduce himself, that speaks volumes about the company. I have yet to encounter another dealership that seems to put customers above making a dollar.
poor customer service - Anthony Scelsi
no respect given at the service department. its their way or the highway. not too friendly when it comes to warranty work. just needed a zipper repaired on a jeep soft top?
Heritage Chrysler Dodge Jeep Ram Owings Mills
Heritage Chrysler Dodge Jeep Ram Parkville