Great service - blinky
Had truck oil changed and tires rotated they did a great job for a fair price / bought discount card to get truck serviced 4 times for $79.00 a good deal
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Internet Sales Consultant
Amazing - Jacob16577
Sheila was the best dealer. She did everything and anything she could to help me get the car I wanted. Highly recommend the Len stoler Hyundai. Ask for Sheila Martin she will definitely give you what you want.
Internet Sales & Leasing Advisor
Above and Beyond - Elizabeth!
My car wasn't ready by closing time as they told me it would be, as it was a complicated job. I was angry since I had not planned being car less for another day and had no way home etc. Curtis Ford went back and got 2 technicians ( Ian being one of them) to agree to stay late and help finish my car that night! I waited an hour after they closed and finally got my car back. While I waited they made me feel comfortable with beverages/TV/music on. They even discounted me on the service prices due to the inconvenience. It was much appreciated, when they could have just sent me away for the night car less. Great customer service made up for the miscommunication! I will return here with future car repairs.
Friendly Helpful Staff - Joe 109
I just bought my third vehicle from Elkton Ford within the last three years. No I am not super rich and can afford to buy a car a year, my wife totaled her 2015 Fusion and we had to replace that, and then I finally replaced my 14 year old F150 with a new F150.
I keep coming back to Elkton Ford because the sales staff is efficient and courteous. The owner Mark was there to thank me for being a loyal customer.I feel I got an excellent price and that they worked to get me the best deal that worked for both me and Elkton Ford. I have dealt with Elaine, JJ, and now TJ for sales help and they all have been extremely knowledgeable about the vehicles and patient and courteous with my wife and I during the buying process.
I use them for service as well. Their Quick is great great for simple jobs. They do more than just change oil. I have bought batteries and tires through Quick Lane. I found them to have better tire prices than Costco, and the various tire centers around. I shopped and when I found a lower price, Bruce honored it to get the sale.
I highly recommend them because I find them to be honest and up front. That is why I keep going back there.
Best experience ever with a car dealer. - Ja2017
Absolutely great experience working with Joe and Mark. Was able to test drive several F150 pick-ups before deciding on the one that best fit my needs. The process of looking at inventory, test driving, and working through the deal was handled very friendly, professionally, and without pressure. Elkton Ford has my trust and will get my business in the future as well.
By far the best ever to buy vehicles - Shelly Rodriguez
I brought a car from hertich on a Thursday took it home decided that I didn't like it because it was to small.Took it back Friday morning Louis Risher is the best salesperson ever he didn't get mad at all got me a car I was ? with made my day.Oh and the papers got signed on Thursday for a car I took back because I wasn't ? and he smiled and said OK let me talk to the boss.go Louis👍
We bought a Ford Flex - happy owner
We are elderly and had been having difficulty getting up into our full sized SUV for a while now. I noticed the Ford Flex and was happy to find it even more comfortable than our 2012 SUV and a LOT lower and easier to get in and out of. When I inquired on line about the Flex leftover we might consider, Chris Hinder e-mailed me back and followed up with a phone call WITHOUT PRESSURE!!! We thought about it for a few days and decided to call back because there were not a bunch of call backs like other dealerships had initiated. We set up a time and went in for a test drive. We were in awe of the kindness (I am handicapped) afforded us. They thoroughly explained everything, tried to get us the best deals Ford could give as well as a very fair price for our trade-in. They also explained and went the extra mile to make sure we took advantage of all offers not just from Ford but others like USAA. We were truly pleased not just with our purchase, but with they entire experience. Thank you to the Hinder family for treating us so well!
Wonderful Buying Experience - MelissaG
We just purchased our third Ford from Plaza and again worked with Gordy Mueller. Such and easy and pleasant experience. He worked hard to get us an amazing price. I love my new Escape!
Went home happy. - Nicks-150
I went to Norris ford hoping to negotiate a deal that Koons ford would not. I was in the market for a F-150 specifically blue and 4x4 ecoboost. Both dealerships had the same truck. That was an STX 2.7 twin turbo xl super cab. After being a repeated koons buyer along with my whole family and extended, I went to finalize a deal with Norris in Dundalk instead. Norris was very polite, very helpful, insisting showing me every feature of the truck, and lastly being easier to work with. Every time I tried negotiating with koons they kept saying my deal with Norris was a lie and wouldn’t happen, even with paper work shown to them proved my deal was made and confirmed with Norris. Koons lost a deal on the same truck with the same specs to a loyal customer to another ford dealer ship. The management at Norris was a different experience along with the Sales man as well. Tony (car dealer) and Tyler (manager) at Norris negotiated numbers with me and included added accessories to the truck which made me say yes to them and no to koons. I was told repeatedly from Koons that they sell more cars up and down compared to Norris does in a year and it’s ok if they lose this deal. Well koons lost more than one deal, they lost a large family of ford and they call that business. Well I gladly Took my buisness someplace else and was more than happy. Thank you Norris and thank you Tyler and Tony.
Ford F350 - Thomaswittig
Bought a used Ford F-350. Pete Dixon and Mark Rodgers both went out of their way to make my experience exceptional. The price was outstanding and they also went above and beyond to make the truck perfect. Including a undercoating, replacing the rear bumper, and fixing some findings from the safety inspection that could have easily been overseen. They also made sure the truck was ready and reliable for a 5 hour round trip to a funeral for a dear friend who helped me find the truck. I highly recommend these guys for anyone buying a vehicle new or used.
Great service - Coach
Always a pleasurable experience. Professional
staff and great service. Very knowledgeable staff. Easy to get an appointment. Service adviser Mike Mazor also very
knowledgeable and professional.
Accommodating, polite, informative, attention to detail.... - John Callahan
So fortunate to have Denton Ford only an hour from our home. For a solid month, I researched pickup trucks, Ford pickup trucks, and at least 6 different states trying to get the right truck for me and in our budget. I was just about cross eyed when I was finished. I kept going back to Denton Ford because their price was the closest I could find to our budget. I gave them a call and told them they had to pick up trucks that I would like to test drive, in no time at all they had them both on their lot for me to come look at! My wife and I showed up and couldn't believe just how pretty both of them were. I was feeling very very under the weather and honestly did not even want to be there. Betsy came in on her day off without complaint so my wife and I could test drive both of these trucks, she was happy as a lark! After my wife and I drove Each truck, I got in our car and felt like I was dying! My wife Linda, went inside and talk to Betsy and some of the other employees about the trucks for me. We still needed the price to come down pretty significantly to put one of those trucks in our driveway, and to be honest I didn't think it was going to happen. What's that saying.... Nothing ventured, nothing gained... So, they did a credit check on us and our credit wasn't absolutely perfect by any means, but then again it wasn't bad. They stretched our payments out over 84 months and got our payments really close to what we needed. But really close isn't the same as what we needed. At that point I still wasn't sure what was going to happen. My wife and John went back and forth on ways to make it work and lo and behold between John and whoever he was speaking with on the other end of the phone they put it in the pocket, that beautiful truck is now sitting in our driveway. I will forever be indebted to Denton forward for helping us get pretty much my dream truck, at the monthly payment we can swing. So hats off to you Denton Ford, anyone I come across that is looking for a vehicle I will be sending them towards you!!! My son already knows about you guys and he is going to be buying a new truck within the year he thinks. Sorry but then again not sorry for this long review but that is how it went down. My wife and I now are the proud owners of a Ford F-250 XLT crew cab pickup truck, the color of it is a white gold metallic with a tan/camel interior. Happy Happy Happy
Jay & Linda Callahan
Classic Bate and Switch - Not Born Yesterday
If I would give them 1/4 star, I would. I seen a truck (F350 King Ranch DRW) advertised on line and I placed a call to the dealership. Sarah answered my call and answered my questions. I told her that I was interested and I would work out a time when I could drive to the dealership to see the truck. Four days later (Monday) Sarah texted me and I texted back that I was looking to come to see the truck on Thursday between 6 and 7p. Sarah also ask me to let her know if their were any changes and I ask the same of her. Sarah also confirmed that the truck that I was looking at was still available (stock #CD40229). Thursday evening my wife and I traveled 2 hr. in heavy traffic and when we were just 4 miles away we received a text message and a phone call telling us that the truck was not there, that the owned of the dealership had it, but they had another F350 King Ranch DRW on the lot that I could look at and consider OR they could see what they see what they could for tomorrow nite. Friday night, rush hour traffic around Baltimore, are you joking?? Classic Bate and Switch.
Two vehicles and would go back! - Jim
I have purchased two vehicles from Crouse Ford. The service department has always been on the ball and economical relative to other dealers I have dealt with. I will say, I have asked them about another car I would like to buy that they didn't have in stock and they only came up with one alternative that was 60 miles away, but overall I give this dealership high marks.
Went in for service - Tony
Had the works done.The tech came out and talked to me when he was finished.He really did a great job and I am 100 percent happy
Two Thumbs Up - Shauna D Walker
I purchased a White 2014 Hyundai Sonata Limited Edition and I am Truly in Awe of my xxxxxxxxxxx! She is a Beauty! My sales Guy Randy was amazing he got me the Best deal for my Trade and I am Very pleased with this Outcome!
Love the customer service! - Bumper
This is my go to dealership. I travel 40 minutes from Laurel to Mt. Airy because of the wonderful customer service. Love Mt Airy dealership.
Rude and disrespectful service - Bueberry
I was told by a sales man that they had no time for me on a busy Saturday at 10 am in the morning. THERE WAS NO ONE AT THE DEALERSHIP !!! I had 10,000.00 to put down. I walked out of the dealership and will never buy a Ford! I could not believe how rude the sales service was to this dealership. DO NOT WAIT YOUR TIME !
Don’t buy cars with liar car dealers. - LC
The ugliest business deal is to lie to customers. Go to other car dealers because they will not give you a good price and will not tell you about the truth about the car.
I have had my truck serviced there several times. They... - dc-in-md
I have had my truck serviced there several times. They have always been polite and done the work I requested.. no more no less. Randy my service adviser has worked with my extended warrantee company and and saved me thousands. They have always treated me fairly and I will keep coming back.
Len Stoler Ford & Hyundai
Al Packer's White Marsh Ford