Ricky is One of the Best Car Salesmen I have Ever Dealt With - ScrappyScott
I have purchased two Hyundais (a Tucson and a Sonata) from Ricky Zallicoffer and can honestly say that I have enjoyed the process both times. Ricky is a bit of an anomaly in the new car sales business in that he does not bring undue pressure on the buyer and he truly knows his product line. Ricky has learned and respects the fact that I come prepared with information and he has the patience of a saint as I ask many questions and he thoroughly answers. I will likely be in the market for a new vehicle in the near future and my first, and likely only, call will be to Ricky.
While Ricky is the gem of OURISMAN HYUNDAI the service department can sometimes prove to be the Achilles heel of the operation. By and large, the service department has done their job well, particularly with regard to routine maintenance. However, my fully loaded special edition Sonata (that I truly love driving) has been plagued by three different intermittent problems, all of which are very important to me. Unfortunately, each time I ask them to address these issues, the service department seems to only give those issues a cursory glance, leaving me to contend with these issues (blind spot warning, navigation/AV system and driver preset controls) again until my next visit. As highly as I think of HYUNDAI as an auto manufacturer, I am sorely disappointed that the dealer service department has refused to take the initiative to elevate these problems to a regional service representative who is likely to have encountered these problems at other dealerships and familiar with a solution to rectify them.
We’re it not for these service issues, OURISMAN HYUNDAI would get a five star plus rating from me. Indeed, if I were rating the dealership solely on my experiences with Ricky Zallicoffer the dealership would get ten stars if I could do that.
In sum, you can get a great HYUNDAI vehicle from a solid dealer if you visit OURISMAN. If you really want a terrific buying experience ask for Ricky and, like me, you will be elated with you car buying experience.
Top Reviewed Specialists At This Dealership
Our experience was excellent - Janet123
Me and my boyfriend felt very welcoming mark definitely made us feel at home he was very friendly very understanding and he helped us with the process of buying our very first brand new car
Best car buying experience i ever had - vonnies30
My Name is Davonna an i had the best car buying experience ever mu sales men Nick Cutlip ask what i was looking for and put me in a 2016 Chevy malibu low miles. I just want to thank him for his hard work and getting me in this lovely car
Very nice - Casualguy1
The people here are really great and would highly recommend coming to this dealership if you want and used or new car for a very great price.
Buying experience - Kym41
Ronald bobist hands down had been the best salesman we have ever dealt with. His customer service and dedication has made our buying experience smooth. He has kept our price range in the area we like and put us in a truck we like. Very helpful.
stay away from this place they are rude over priced and... - thetruth1985
stay away from this place they are rude over priced and misleading i had 15550 cash and they let me walk out the door and didn't give a fuck car was 16400 onsale so they say had a misleading coupon that said all rebates were include for 14979 and the car came out to 17904 three other people stormed out on them less then an hour before i did and they just talk shit about them to the other so called sales guy in front of the public so stay away from fox plz