Suada made me comfortable and the purchase experience easy! - ziggyh2o
I stopped in to Flagship Motors in Lynnfield on my way home to look at a GLE. The dealership was great but the salesperson was exceptional.
Suada was able to show me how everything worked including all the safety and technology features. I purchased it that night and it was delivered the next day. Thank You Suada and Flagship motors for a superior experience.
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Sprinter Brand Manager
Best Sales Person at Mercedes - Patrice
Jasper Abreu has been our sales person at Mercedes Boston. In the prior two years we have know him we have purchased 8 new Mercedes from him. He has consistently gone above our expectations and made the process easy. Going forward as long as Jasper remains at Mercedes Boston we will continue to be loyal customers.
I would recommend Jasper to anyone who is looking to purchase a new vehicle.
Sales & Leasing Consultant
Excellent customer service! - KKONASH1
Mercedes-Benz of Burlington clearly puts customers first, from the time you walk in the door to the time you pick up your vehicle. I have no doubt that culture of customers first, continues when you become part of the MB family.
Great Service and ontime - SatisfiedCustomer
They stepped up and redid a recall that was done a few years back. The tail light recall was done a while back but failed again this past week. They took the car in and provided me with a loaner and did the repairs free of charge.
Used car purchase over internet Auto Trader search - Long Distance buyer
I had been looking for a 2017 GLS550 for several months on Auto Trader and finally located a beauty with very low miles at MB of Shrewsbury. My telephone call to Arthur Gordon provided me with the initial information I needed to begin making an informed decision. Arthur alleviated my concerns about working with his dealership which was over 840 miles from my hometown in Northern Michigan. He is a very competent, professional, attentive and warm person who made the process enjoyable and completed the sale above my satisfaction. We flew over to Boston and Arthur picked us up at our hotel after spending a great time in Boston seeing the sites of this great city. Once at the dealership Arthur brought the car around fully detailed and ready to go back home to Michigan. We completed the necessary paperwork put the plates on, a tech guy explained the features of the car, set up our phone and our business was done in a relatively short time. I must also say that the car was fully inspected, serviced to a high standard and had a full tank of gas for the long trip home. This was very important to us since we didn't want anything to go wrong on our 840 mile journey. I would highly recommend Arthur and the folks at this dealership who greeted us and made us feel comfortable with this purchase. They are an honest group that you can rely on for a fair price, competency and personal attention.
Fleet Account Manager, New/Used Sales
VIP Account Manager
It’s all about the dealer - 1jasperjay
I figure I have purchased 13 MBZs in my life. I do not have to be sold on the vehicle. I have to be sold on the dealer. New ownership brought me back to this dealer. I do not recall one “sales method” used in the discussion, which was very interesting. It was just a casual conversation leading to a mutually acceptible transaction. Very refreshing and relaxing experience. I’ll be back, I’m sure.
I couldn’t ask for better service everyone was outstanding - Donnarae
The care that I receive was at the highest level.. I’ve been a costumer for over 15 years.. Everyone treated me as if I was part of the family ??
Efficient service! - Princeton Traveler
Had my 11-year old E350 towed to Mercedes Benz of Hanover for likely broken coil springs. The problems were correctly diagnosed within 2 hours of arrival, needed parts were acquired by overnight delivery and All installed and ready to go by noon the second day. Excellent service all around!
Great Service - Puma Land
The service team was professional. If you need your car serviced. This is the place to go. Quick service with a friendly attitude. I highly recommend.
Great experience. - CarolWM of Medway
This was our third experience buying a Benz, our first with Westwood, and a very positive one. Thomas Parker gave us the space and time I needed to decide between my two final picks. He answered all my texts promptly and didn’t make me feel as if I was a pest. When I made my choice he quickly got the ball rolling to get it set for me. Very professional but personable throughout. He even came in on his day off to help me. I highly recommend Thomas and will pass that on to anyone I know in the market for a Benz.