Excellent Service and Sales - beth
Excellent sales and service team. Ray Marko and Nathan Sharper were awesome to deal with. Nathan is so cute and has awesome hair. And he’s a Cubs fan. Go Cubbies.
Top Reviewed Specialists At This Dealership
Best experience ever! - Penny
I work at the mill so my hours off are limited. They worked with me and gave me exactly what I wanted. No hassle at all. Truly the best experience I ever had purchasing a vehicle! Highly recommend them!!!
Sales & Leasing
Bettenhausen 1500 - RyanR
Recently bought a Ram 1500. Nick Nowak was more then helpful with answering all of my questions and negotiating the pricing on the truck. Made the transition from my old truck to my new truck quick and easy.
Senior Sales Manager
Breath,and Breath of fresh air Breath of fresh of fresh air - Mina
I'd been to multiple dealerships getting the run around and told No constantly. But once s friend recommended me to Allen it was like a breath of fresh air. And from there he went to work. It was a long process but well worth the wait for my new vehicle.
Courteous, friendly. - vegarv51
Kept informed even though it took longer than I anticipated.
Was given a loaner car immediatel
Was texted and called daily with proved by personnel.
Jeep Grand Cherokee - Stinga
I'm very happy with my experience at Napleton. Our salesman John had very good product knowledge of the Jeeps and was able to find the car that fit our budget. Can't say enough good things!
Sales & Leasing Consultant
Choose this dealership! - Bradlee85
I traded in a vehicle and bought a new 2018 Ram crew cab express 4x4. It's such a beautiful truck and the team at Ray Dodge are amazing! Justin Sasman really was a great salesman and really went the extra mile to help get me into this great truck for a amazing deal!! Justin and Ozzy are amazing guys, really everyone I worked with was helpful ,honest, respectful and nice and I'm so glad I decided to buy from this dealership!
Excellent crew at your dealership - Jeep lover
Ruben was very knowledgeable,pleasant while purchasing my car. I definitely will highly recommend both Ruben, johnathan to your dealership to anyone. Took time to explain all options before deciding on the proper vehicle that meets my needs.
Great service - ANNMARIEMEJER
Had to take in vehicle for a recall. Made appointment and was timely getting in and out!. Everyone was friendly and helpful. Continue the great service.
Awesome - DIANN
Thank you Kelli H. your the best and always take care of me. I ou always find time to squeeze me in when your busy. Thank you again.
Senior Sales Specialist
Hassle Free Experience - Salty Mama
We worked with Shawn Benash who was so helpful in getting us our Jeep. He worked with us on 3 different visits to figure out which jeep was the best for us. We also worked with Steve Klimara who made the finance part simple and easy and Aaron Lang worked with us to get us to where we needed to be price wise.
Great customer service! - Syuned3
If I could give this place more than 5 stars I would. I am a first time buyer and trying to repair my credit. Joe and Oday were very helpful, understanding and patient. They explained to me every step, helped me get approved and I walked out with a vehicle within 2 hours. Best experience ever! Totally recommend.
New Car Upgrade Specialist
Mo and Adam are the best - Ice mike
I have bought so many cars over the past from these guys and they are the best. I would never go any where else. Best dealership ever
Friendly and Professional - am0408
Chris was the best salesman I’ve ever worked with - so friendly and professional. Would recommend this dealership and Chris to all my friends/family!!
New And Pre-owned Specialist
New Car Sales
Great service,easy transaction - Chuck3845
My Experience was excellent all due in part to my salesperson John Lipe I thought he was so knowledgeable about the new Jeeps the purchase of my Cherokee was a breeze!
Top notch !!! - Tony Concialdi
As always excellent service ! Gary Rosenberg and his entire staff are simply the best !!!!! I would highly recommend Crystal Lake Chrysler, Dodge , Jeep, Ram to anybody looking to purchase a new or used vehicle !! I was in the automobile business for over 35 years and since changing careers when ever an old customer calls me for a referral on where to purchase their next new or used car. I send them CL CJD you can’t go wrong with Gary Rosenberg and his dealership !!! Class Act !! P.S. Andy in service did a great job as well great comunaction and everything done on time no issues !! Happy Wife Hapy Life ! Thanks guys
Internet Sales Manager
Ram 1500 purchased - 4RVFUN
Mark Sanders is the salesman to get. He seemed to be genuine in his concern for getting me the vehicle that I wanted. They didn't have my truck on the lot, and we talked price without seeing it. Mark said a small deposit would be required to have the truck transferred to Antioch. I wasn't in a rush and told them I would think about it. A day or two later, I get a call from Mark saying that they went and got the truck and it would be sitting in front for me to look over. Sure enough, I went there the next day and liked what I saw. It was as described. After a test drive and some final negotiations I had the deal put on paper. Of course it changed, but after a little more negotiations we were back on track. They were high on some of the add on extra add ons I wanted, but took no for an answer also. Watch your deal as a good buyer should, bring a calculator, make sure that you are talking out the door price and all is good with these guys. Get Mark if you can and have fun negotiating with Kevin. The Finance Manager was good to work with too.
A great experience - Adrienne
Celia was very helpful and pleasant while we were purchasing our new 2019 Jeep Cherokee latitude. Overall I was treated very well and I would definitely refer Mancari of Oak Lawn for the purchase of and vehicle.
A great experience! - abbusse
Sam was great to deal with, he made sure my husband and I were well taken care of. He did a great job getting me the car I wanted and explaning all features I got in my new Jeep. Sam did a great job offering different ways to purchase a new vehicle and making it affordable for us. THANK YOU!
Sales and Leasing
Fantastic Experience - Vlmills
We drove to Sherman Dodge from nearly 2.5 hours away. Sherman Dodge was not our original destination, after calling another dealership to confirm the availability of a specific vehicle and the price, we showed up to the vehicle not being there and a price of nearly $6,000 over the advertised price. (Basically, don't go to Gurnee Dodge Chrysler Jeep). I quickly looked up vehicles in the nearby area as we had already traveled 130 miles and didn't want to turn around empty handed. I found a listing for a 2019 Jeep Cherokee Limited at Sherman Dodge. I called to confirm the availability and price and they made me an appointment for half an hour from then. We arrived, met Romino, drove the immaculate vehicle, talked numbers and walked out of the dealership with my amazing Jeep! Romino and everyone else we worked with was fantastic! Thanks to them I was able to return home in my new Jeep!
Purchased a new Pacifica Hybrid - zmandunk4
Purchased a Pacifica Hybrid from Jim Skidmore and I have to say it was by far the best car buying experience we have ever had. We visited many other dealers while doing our research on the Pacificas. Jim was very straight forward and transparent throughout the process. He gave us a fair price on our trade ($1000 higher than the quote from the dealer we bought it from) and showed us his bottom line price on the hybrid. We left and checked other dealers. Another local dealer stated there was no way Jim would honor the price he quoted us, as there had to be hidden fees that we would incur during the finance process. This was absolutely not the case. The price was what Jim quoted us (I even took a picture of the price and sent it to the other salesman, no response). Great transaction from beginning to end. Thanks again!
Fantastic great experience - Tyler0618
Fantastic people to work with everyone there is super. Everyone there were willing to help us and answer any questions we asked. Such a friendly and hospitable staff. Would definitely be willing to make the 2 hour drive to work with them again!
Amazing - KKfogle
This is the most well rounded service department I’ve ever been to. They offer the best service and truly care and remember their customers. Top notch service. Thanks especially to the mechanics, Susan and of course Steve!!!!
Enjoyable Experience - Townpiper
I found a vehicle I was interested in at Wickstrom Auto Group. I sent an email and as soon as they opened I received a personal message from Eric Jensen inviting me to come in for a test drive. I called Eric and told him I planned to be at the dealership later that afternoon. He thanked me for making an appointment and said he would have the vehicle waiting for me. I saw it sitting by the front door as soon as I pulled into the lot. The showroom was beautiful, with amenities to make guest feel welcome and comfortable. Eric was a wonderful salesperson. He was clearly on top of everything and made me feel at ease. Nick in financing also helped to make my experience enjoyable. While Eric had me driving away with the vehicle I really wanted another dealership I messaged hadn't even returned my call yet.
Great service - Samano6
Found the truck I was looking for on internet and when contacted the dealer the internet relations manager was very helpful, the best experience was when visited the dealer every one was so helpful especially Eric. Will definitely recommend this dealer to all family and friends.
Great for my first time buying. - Pearl17$
This was my first time buying and I’m glad I came to midway dodge. I was helped over and beyond. Thank you all again.
Easy, Stress Free Purchase - CLP128
Mark Henze was great to work with. Everyone from the floor through finance were friendly and helped make the buying experience easy and stress free. They listened to what I wanted and helped make it happen. They have definitely earned my future business and I would gladly refer them to others.
Great Staff! - Shoparazzi by Leslie
Had a wonderful experience the staff were so friendly and all you have to do is tell them the car you want to see, and they drive it up for you! Eric was great!
After 16 years of having an old car it was time to get a new - Helen
I had gone to another jeep dealer I half hour before visiting this one and it was the most insulting infuriating experience I had ever had at a car dealer. So, I drove 20 minutes further I was lucky to run across Sean who just got promoted by the way and he made it a pleasant experience.
Now to get deals you have to go through your financing and that is on bearable for your percentage rate especially with an excellent credit rating you need to improve that terribly that has nothing to do with the salesman that's Chrysler corporation
Great experience, no games - Happy Customer
Ski is genuine, knowledgable and answered all of my questions. The e-price quoted was the price, no games or gimmicks. I went to Naperville Jeep after a less than positive experience with another local Jeep dealer in Downers Grove who quoted a fake low price online to get me into their dealership and then told me the actual price was thousands higher. When I called them on it and told them I would never buy a car from people who do business that way, their sales manager claimed 'that's how everyone does it'. I can't speak for everyone, but Naperville Jeep didn't do it that way. I appreciate their integrity.
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