Great, as usual - Great Grandma
The service department takes pleasing me seriously. I wanted to be sure my car was in good shape as I was going to Florida. They suggested some additional checks since the car had just reached 26,000 miles. Even found some coupons to save me some money.
No BS, very Professional and Friendly - Beggers
Purchased a 2016 F150. Brenda was straight forward about all of the numbers in the sale and extremely knowledgeable about the vehicle she was selling. Would definitely return to work wth Brenda and DeLong for our future purchases
Top Reviewed Specialists At This Dealership
Excellent quick service! - Xander77
Hands down, the easiest car buying experience I’ve ever had. The staff was very professional and curtious. They didn’t push any vehicles on me, but instead provided professional guidance on the vehicular I was interested in. I recommend this dealer to anyone looking for a great Ford or Lincoln vehicle.
Best First Car Buying Experience thanks to Brent!!! - Cam_watson4
Brent Sharp with the dealership helped me find a perfect truck for me. He was not pushy. The whole staff was very friendly. I would recommend Brent Sharp when going to this dealership!
Excellent service! - Lovethecar281
The people here were so helpful and nice. Love the car and Edgar went above and beyond to make sure I was truly happy with it.
Sales Consultant/Commercial Sales
Professional - Gary Wilkinson
Friendly. Good follow through. Worked within office hours. Can't say enough. Fine job. Sales and manager worked well together. Finance was flexible. Enabled cash sale.
Sales & Leasing Consultant
General Sales Manager
Great - Ronald Vanzant
I needed a car hank helped me get in one and I'm very excited and thankful to be able to get get around the city again,thanks hank.
Oil Change - JGRUBIC
Pointed out and gave me cost of maint. for my consideration.
Like that as I am retired and have to budget closely, so knowing in advance of costs if helpful.
2014 Ford Focus - Kingsley
Today I came into Van Drunen Not expecting to get what I wanted for the price I wanted. I was on the fence between a Focus and Fusion Titanium and Bryant was Extremely helpful with getting cost down and was by our side throughout the Entire process.
Used Car Manager
Good experience - Lissette09
Very good service, everyone was friendly and kind they helped us out a lot trying to find the car that I wanted and they took their time.
Miracle workers! - Janet_112
My experience with Golf Mill has truly been a dream come true. My father has done buisness with them for years buying all of his work trucks and equipment, which have brought him no problems in a span of ten years. Recently I went in to purchase a new car for myself and i have no regrets! Vincent Perez was super patient and listened to what I wanted. He got me a great deal on the car i wanted and has been so nice with following up making sure everything is ok. Would definitely buy all my cars from them from now on.
Brando's Bargain - James Park
Henry Ford wrote that "Quality means doing it right when no one is looking." Last week, Brandon went above and beyond that quote at Star Ford. I called Brandon on a Thursday night explaining what I wanted and that I need it by Monday. He was able to get it there from Nashville cleaned, waxed, and gassed up by Saturday ready for me to take off the lot. The 2016 Ford Fusion not only exceeded my exceptions, but also undercut my price range. In today's world, it's hard to match quality with the right price, but Brandon was able to do it with nobody looking! Time and time again, I hear great things about Star Ford and what they do for their customers. If your looking for a new ride, this is the place to go!
Great Service - Rg4
Great service and experience. Just recently I bought a Ford Fusion and Mr. Remijio answered all of my questions and concerns regarding this model. In addition, I was impressed with the cleanliness of the service area and the entire dealership. Would highly recommend Mr. Remijio to any of my friends or family.
Great Experience - HappyDriver
Anita Sutton and Sutton worked really hard to find the right car at the best deal for me. Anita was patient and worked hard to give me an overall great experience. I have been buying cars from Nate Sutton/ Sutton Ford for many, many, many years. I would recommend them without hesitation.
Friendly and pleasant experience - Kmills
Low pressure sales with attention to our needs. We were pleased with their willingness to work with us to achieve the sale of our new vehicle.
Ask For Will he was great - BrittneyK
100% better experience than the last dealership I got my last car at. Usually buying a car is an unpleasant experience that I dread.. However, this time around it was super quick & easy. My car salesman Will Foster was such a standup guy. He was up front and HONEST. He did everything in his power to get me the best deal, he got me a great trade in on my Chevy Malibu! The Finance Manager Mark was super great to work with. I felt they both cared about my time and cared about making sure I made the right investment. Thanks for all your help! If you go here to buy a new car & want a great experience make sure you ask for Will Foster he will take good care of you & get you a great deal!
Trustworthy Dealership - TJB
Chris Moreno and the rest of the staff were very helpful and fully explained all our options, especially the pros and cons of purchasing a vehicle versus leasing it. Highly recommended.
Good quality friendly people - Tom T
Bought a 2017 Mustang on a Ford special. Nice friendly well informed sales force. Even the sales manager was involved in the transaction. This was not a high pressure sales dealership. No one likes to be pressured to buy a vehicle. Pricing was good and the finance man Rich was easy to deal with. I definitely would buy another vehicle from this dealership again. My last purchase was at Wickstrom for a 2016 Explorer Platinium. I would go back Rohrman Ford over Wickstrom in the future.
Great Service - Barry1626
I had a problem with the headlamp wiring twice the headlamp burned and went out they found the problem replaced the entire headlamp & wiring. Second problem I could hear rattling when I drive. The technician test drove the car with me heard the noise found it order the anti rattling clips replaced them within an hour I was done. Service technician was amazing polite and very detail in finding the problem and fixing it he made sure I was happy. Marvin was excellent in his assistance with getting the technician to take me out on a test drive and asking him to do what he could to fix what every noise I heard. They are extremely professional and I would return for service to my vehicle every time. I'm always greeted with a smile and customers first that's what I love about Metro Ford!
Very happy with my purchase - Larry Sheeran
I had reached out to Arlington Heights Ford when I was looking for a new vehicle for my growing family. When I called the dealership, I was connected with Mayra. She was able to answer every question I had in a professional manner. She found the perfect vehicle that fit all of the needs of my growing family. She made it an easy and enjoyable experience. I am very happy with my purchase and will be recommending her to friends and family!
BDC Asst. Manager
Overall great experience - Rose
We were shopping around for a specific make and model and after realizing that the other dealers we had visited weren't really working with us we tried Tirapelli Ford. Our salesman was Bob and he went above and beyond to get us the best price out there. After we decided to purchase and sat down with Rob he found some more savings for us. We have bought our share of cars and I truly felt that both guys were pretty honest with us. Yes, I would have loved to get the vehicle a little cheaper but I do believe we got the best deal with Tirapelli Ford. I have had the car for 3 months and still love it. Definitely a dealer to check out!!
Best Service - explorer
I have been taking my Ford Explorer to Hawk for the past three years for maintenance and service. I have never been disappointed in their service. I deal with Andrew Rodriquez and he and his staff have always been more than accommodating to getting everything checked out on my car. Recent visit was this past Tuesday and their customer service person, Telia, was absolutely outstanding. Kudos to Hawk Ford and their exceptional service!
Completely satisfied customer - Susan Singer
Completely satisfied customer " - Susan Singer
I took my car to Buss Ford for a full service oil change and during my visit a service tech (Brandon Singer) which now I now that he is the quick lube manager, I felt that he was very informative with me as I really didn't know what I needed. He sat with me and explained everything that I needed, so I could understand and not feel so overwhelmed being a woman. I will differently go back to Buss Ford because of that young hard worker. I think every company should teach there employee the way to talk to people that don't know much about cars. So in the future I will go to them for all my services I need done. Thank you Brandon Singer your a awesome worker
Love my new Mustang - Gail
We had a wonderful experience at Court Street Ford. Our salesman, Eric Marcotte was excellent. Everyone was friendly and helpful. Love our 2017 Mustang convertible!
Keep on truckin' - Ford Forever
We recently brought our F-150 to the service department for the 150000 service. We wanted belts, hoses, brakes, and the oil cooler / air conditioner serviced. Marv called us several times while the truck was being serviced to confirm if we wanted a particular item replaced. The work was done in a timely fashion at a reasonable price. We will be going back to Fieldhouse for future service work.
Completely satisfied, best experience I ever had with a deal - Dieselbob56
Prescott brothers of Rochelle gave my wife and I the best service for purchasing a truck and I recommend anyone who is looking to by a vehicle to talk to Jason Gelwicks he's excellent. We will definitely return when we're ready to by another vehicle. Stand up people no BS. Can't say enough about them.
Oil change and leaky tire - dale underwood
I had an appointment and was greeted promptly. My car was taken in immediately for service and returned quickly with all my problems solved. And it was done at a reasonable price. Well worth the drive.
GREAT CUSTOMER SERVICE !! - Carol Vengrin
We have been customers here at Smith Ford for over 10 years now. We have purchased both new and used cars. The service here us second to none. We recently moved to Florida and when it came time to purchase a new car, we didn't think of any other dealer. We called Dan and told him what we needed and without delay they,got the car and I drove up and picked it up . Smith Ford even took the added steps and paid the Florida sales tax and paid for the plates. Smith Ford makes it easy to buy a car.
Dan & Dan you guys are the Best.
Wonderful car buying experience - previous GM buyers
All of the employees at Terrys take the time to show you all the vehicles that you may be interested in. We have recommended this dealership to friends and family.
excelent - truck guy
Great dealership to buy from. Bought 3 new trucks the last 9 years. The last 2 from Mike Bianco who does his best to please.
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