Landis is awesome! - JMSIPPEL
I've never had such a positive experience at a dealership. Lanny greeted in me in friendly manner, expressed interest in what my needs were. This being my first car purchase, I left feeling like I received the best deal I could get. And was treated better than any other dealership I has previously visited. My family will definitely be back next time we need a new car!
Top Reviewed Specialists At This Dealership
New & Used Sales
Beyond Great! - Lars Joakim
Today, we picked up our new GMC Savana Van. This was the 2nd time we used Marquardt to buy a new car. As we are both new to owning and driving a van, we were initially somewhat hesitant. Well, Marquardt and Fabian took care of this and provided us with the opportunity to test drive a van over a weekend. And, as we had a lot of questions, Fabian was very responsive and helped us with whatever issue or concern we might have had.
In short, Marquardt provides an excellent support to their customers and we would highly recommend anyone to pay them a visit and buy their next car with them.
General Sales Manager
great experience - Osonegrp
They worked with me as far as finding the vehicle I wanted. And getting a good price for my trade in and for new vehicle I would recommend this store
Customer Service - RAWEMPLE
Kyle Ready was very helpful and explained everything to me. He updated me on the situation. He had the problem taking care of in a reasonable time.
My Gary Lang Purchase - Rkcoop
Elijah was great to work with! He was knowledgeable & polite. We would recommend him to anyone looking for a vehicle. It was a pleasant experience!
Car servicing oil change wheel rotation - MOEBASS
I dropped the car off for an oil change and tire rotation. We used a loaner vehicle while the car was serviced. I asked Brian to address the screw in one tire also. The car needed to stay an extra night as the facility needed to order a new tire. Other than that everything went very well.
Great Unplanned Service - steph167
My car wouldn't start, and I was pretty sure it was the battery (original on a 5 1/2 year old car). A phone call confirmed they would take care of it without an appointment. After getting it jumped, I headed straight for Castle. They confirmed the need for a new battery and had it replaced within the hour. Also washed the car and applied a little extra elbow grease to get most some paint off the fender!
Excellent Customer Service - Msrednaiwa
This was one of the best experiences I have had buying a car. The whole team was very kind and accommodating, and our salesperson really tried hard to meet all of our needs and expectations.
Perfect 10 experience - Shahid
Jason made it very easy transaction, i had already done internet search on pricing from other dealerships We test drove Acadia, Jason offered a best no hassle pricing which was cheaper than all other quotes I had. We made the deal immediately.
Service department is also vey helpful, I recommend this dealership for GMC vehicles.
Top notch service. - Carol O'Dell
Once again, had work done on my older GMC and was treated like a queen. Love the service from the time I made the online appointment, to dropping off the car, to the many courteous calls. Then picking up the car...the entire experience was excellent.
Thank all of you who did their part to make my experience an awesome one.
Great Prices, People and Product. - jennyb73
We have been customers of Paul Sur for over 30 years. Would not go elsewhere. We bought one car from Team Chevy a couple of years ago...never again....
Go to Paul Sur they are by far the best!!
Outstanding dealership, great customer experience - semmer
Just bought my second car in 12 months from Anthony Buick GMC. While I got great deals in both cases, the people really stand out. Mike Rancharan in Sales is a real pro and always takes good care of me. Chris (Sales Mgr) is a great guy and was there to make sure I had good experiences. Nick (Sales) pitched in to assist Mike. Lastly, their Service Dept is top notch. Hats off to Tony who always takes good care of me. Overall, Anthony Buick GMC makes the buying and service experience a good one. Highly recommend them!
Exceptional - 17jbrown
Very professional experience. My second lease through Jesse. I recommend family and friends to him and Arnie Bauer alike. He and Alyssa worked hard to make my deal happen.
Great experience - Steve
My wife and I had a great experience leasing our 2018 Hyundai Tucson from Rogers. Our salesperson Christopher Bradley was great to work with and really knows his stuff. Christopher explained all of the vehicles features during the test drive and helped with a follow up service appointment. Christopher made himself available (and still does) throughout our leasing process.
Sales manager Brian Benavides also did a great job answering my many questions when I initially contacted the dealership via email. Brian continued to offer expert help and guidance during the leasing process.
Sent wrong part will not sent right part - 778811scm
They sent me the wrong part in the mail. I returned the part and they told me I sent them the wrong part back.. I sent them the part they sent me and I had to pay to send it back. They will not send me the right part in out $60 and shipping no big deal just don't buy from these jokers.
Watch out for shady salesman - Coluzzi2121
Our experience started out bad and got a little better. John our salesman seemed kinda shady he kept trying to push us into the SUV he wanted us in not the one we want. Finally after finding the suv we wanted ue pretty much liked to me about the price by about $3000. The 2 finance gentleman we worked with were very friendly they made the visit a little more pleasurable. When we got to the nu.bers we liked we did buy. This place doesn't even give you a tank of gas when you purchase a car from them that's total bull crap they are very cheap we ended up getting a quarter tank of gas I have worked as a salesman at 2 other dealerships and they have always walked and fully gased the car for the customer not here will never buy from them again
My visit was awesome very nice people - Antonio Maiden
If u need help getting a car D'Arcy Buick Gmc is the place you want to go. Beautiful place, nice people and great prices. My credit is 0 and they were still able to help me with only 800 down. I really recommend you go there if you need help getting a nice car or truck at an affordable price they will work with you. I walked away with a suv the same day go there it's the best thing you could ever do
Service - Tom
Quick reliable service work done on your vehicle when you need it done. Also very informative when you have recall issues or any kind of factory issues needing to be addressed
Rewarding sales experience - old guy
Salesman was easy to work with, answered all my questions. Based on my searching, the price was fair, no haggling necessary. Ditto with my trade in. Paperwork done in a jiffy. I will return when I next need a car.
poor customer service - jojo
Monte has poor customer service skill and a bad attitude problem. I regret getting my car from that place. I will not recommend anyone there based on him alone. Refelction on management
Slow and disorganized disaster - ds831
I've come into this dealership 4 times to have a flat tire repaired. The service team lied about patching the tire, which I discovered while I was out of town. I had to visit another certified dealership while out of town to have the tire "repaired" for the 4th time. I've wasted so much time on a repair that should've been so simple. Completely ridiculous and unacceptable. I will not be back.
Great Experience Overall - cavemanx2
Great experience with the service department. They are always helpful and very knowledgeable. Would definitely use again and be back to buy my next vehicle
Defective - Nicholas
Worst dealership ever! Don’t buy a vehicle from here. My 18 yr old son purchased a used vehicle 5 mths ago and the engine blew. Come to find out after the fact the car had a junk yard engine. We were not informed of this at time of purchase. And were also questioning how they can quote mileage if the original engine was not in there. When calling the dealership to discuss with, used mgr Brian Donchez we were told to get a lawyer and rudely hung up on Shame on them. They had to know the car was a defect. They didn’t even take the time to discuss. And now my son is making payments on a unusable car!!! Great service. I hope you sleep good at night
Never known such a friendly Dealership' - Butch 70
My wife and I were thinking about a bigger car. I have heard of a dealer, just 6 mi. away.that a lot of my friends have bought from. We met a salesman named Roy. He didn't seem like your ordinary salesman, so Friendly and no pressuure. We talked for awhile about what we were looking for. He showed us the exact car loaded. We drove it, in different situations. Next he showed us two more, all with different options. We were just looking today. One of them was what we wanted. I have bought over 25 vehicles in my 70yearsold. I had done my home work and knew what was a GOOD DEAL. He had been vary vary friendly. He came with an offer in the ball park.I have never bought a car when I had to. We talked and I gave a counter offer. He asked if there was anything else he could help me with. I said a hitch and a second door opener for may wife Linda. He said he would We talked some more, and instead of running back and forth asked if we wanted to talk to the owner. I have been with 2 salesmen at i time before. Martin introduced himself and still No pressure. He offered more to the deal. Still SO FRIENDLY. we talked as if we were FAMILY. Hours have passed and I was enjoying the dealing. I said I never bought a black vehicle because the show the dirt. Martin said he would give me free car wash for the rest of the yr..I knew that our last money offer was the best deal.I think we will be seeing a lot more of these two. Elmer and Linda Schutt
Deplorable Treatment Of Established Customers - Angry Customer
I purchased a vehicle from the dealership. It was a 2005 Dodge Caravan. Unfortunately, It was not without problems. I was told that someone at the dealership took a check that I had written when she left. I had to put a stop payment on it and when I came back to make the final payment on my car, it was agreed that I could pay the final amount less the stop payment check fee. Interestingly enough, I received call about a balance due for that amount for at least a week after the sale was finalized. This should not have happened. Even so, I was still pleased with my vehicle so I decided to keep an option open for another car purchase.
I came on November 23, 2016 to look at a 2003 Mitsubishi Lancer. After being given assurances that it was still in inventory, when I got there, the sales people claimed that it could not be located – which should have told me something. Even so, I was shown and drove a 2002 Mitsubishi Lancer instead. I admit that it was a nice vehicle and I was interested in purchasing it. However, the salesman Walter was new and he said that he “needed to get one of the more experienced sales people involved.”
An African American man came over – I believe that his name was Kevin. I had dealings with him with the previous vehicle. However, what happened next was absolutely ridiculous. Please keep in mind that I intended to be a repeat customer. However, he “took a look” at my vehicle and told me that it was only worth somewhere around $500.00. he started to talk down to me because I told him that my wife wanted to look at the car that I intended to purchase first. He stated all of the work that would have to go into taking in my vehicle as a trade in, and could be worth more to his “friend” at another dealership,” but they would want my car right away.
I was SHOCKED! I told him that I could not commit to a purchase without my wife looking at the car and that I wanted to know how much my trade in was
worth – telling him multiple times that I never had a car before that I owned free and clear for a trade in value. He was further condescending by asking me repeatedly how much I thought it was worth. When I told him that I had no idea and he realized that HE was not going to make a sale – even though Walter was the assigned salesman – he just got up and walked away to another customer. Quite frankly, I am disgusted with this whole situation.
Extra effort should have been put forth because I am an established customer.
There is no way that my car is only worth $500.00 because I was intent on trading in a newer car against the older one that they wanted to sell to me.
The 2003 Lancer that I originally wanted is still listed in your inventory and a price difference should have been considered on my behalf because the 2002 car was not the one that I wanted.
And finally, they have shown me just how you treat established customers. Therefore, I WILL NEVER PURCHASE ANOTHER VEHICLE FROM THEM AGAIN
DO NOT trust the night crew at this location - Joyful2018
Let me first say our experience with our Saleman and the daytime service department crew has always been pleasant. We have purchased THREE cars from this dealership and for the most part have been very happy.
Unfortunately , the night crew at within the Service Department steals the thunder of what I do believe is a great dealership. Every time we have had to bring our car in during the night shift we have experienced a problem and were treated HORRIBLY!
The night manager is anything but professional, they never call that evening with an update, they never finish their paperwork so when you call in the next day the girl/woman has to go looking for the paperwork and call you back with an update.
There is so much I want to share, but I will leave you with this...DO NOT TAKE YOUR CAR THERE AFTER 3:00PM! Again, we have NEVER had issues with the day time crew and the work they have done. The Night Crew and the Night Manager are not professional AT ALL!
Incompetent, untrustworthy, just as sleazy as you'd expect - integritycounts
Nobody knows the left hand from the right. What a horrible experience. Customer service awful. You have to talk to 3-5 people before you can get any answers. They same the same repetitive sleazy car sales person lines and have no answers. If you choose to lie to my face during casual conversation - do you think I'd trust you to sell me a car? Nope. Not ever. No chance. Run folks, run away, Run!
Great Experience - MWTS
Jeremy T was our car salesman, and we had a wonderful experience buying a car from them. He was not pushy (we had been to a couple places that were beforehand), and he did everything he could to help us out. We love our vehicle, but you can honestly find a vehicle you love anywhere. What will keep us coming back was the excellent customer service Jeremy exhibited. Finding a car salesman like him is equivalent to finding a needle in a haystack.
Great Service - snowqueen
Very helpful at taking care of my questions and promptly diagnosing my vehicle. Thrilled with my experience. Everyone was so friendly, even the other customers in the lounge.
Rizza Cadillac Buick GMC
Gjovik Chevrolet Buick GMC, Inc.
Marquardt of Barrington Buick GMC
Bill Kay Buick GMC