Excellent Customer Service - Alyssa81
Everything was great! Karim, Dan, and Dany were all very friendly, professional, and helpful. Karim was able to find exactly what I wanted and explained all of the details about the Elantra to me. He discussed vehicle pricing with me straightforward and he answered all of the questions I had without a problem. When Karim helping out other customers, his manager Dan explained a few more papers to me that I had to sign. Dany was very patient and ran a lot of numbers for me so I could decide which plan was best for me. Overall, everyone was very helpful and that greatly influenced my decision to get my first Hyundai!
Top Reviewed Specialists At This Dealership
Excellent Car Buying Experience - Marni
This was the first time we've bought a car through D'Arcy. This is was THE BEST car buying experience we've ever had!! This is the only place I will buy my next car!!
Sales Associate/Pre-Owned Specialist
Great service and a pleasure to deal with. - DinoM
Jon , our sales rep was great, informative, pointed out important features and gave us a great deal on a wonderful 2018 Sonata SEL. This is my third Hyundai purchase and all were great! Wonderful dealership with people who care.
Internet Sales Manager
Sales & Lease Consultant
Honest, low key, no pressure, authentic people - Brian
Honest, Honest, Honest... This is a principled business that comports itself like our fathers and grandfathers used to do business; ethically and honestly.
If you're tired of the "Milwaukee Avenue Grind", try Knauz Automotive Park.
A business is judged by the caliber of people it employs. You will not be disappointed in your experience with these folks.
Just want to give a big thank you to Hyundai - Royal concepcion
I just wanted to say Thank you Jacqueline Prince who was awesome and very helpful in Helping me. To get a vehicle I was comfortable with her.for her hard work you put in.am really happy with my new car 2018 Elantra.? you are a wonderful person and friendly attitude.Thanks you so much for your excellent service. From Noelia concepcion.
Sales and Lease Professional
Sales & Leasing Consultant
Best Hyundai Dealer Around - Rockey11
Elgin Hyundai is a great dealership to work with. Went to Rosen hyundai they would not negotiate a price on suv. Went to Patrick hyundai they were rude and unwilling to help. Salesman unknowligible about vehicles. Had talk to Lou about suv gave a price asked him what I could work with. We got to a agreement. Next day Lou off but Steve was waiting for me. Gave me what I agreed to. And no hassle about pricing. Even financing was a breeze no Nickle or dime you to death. Best experience i ever had. Thank you Elgin Hyundai
A blessing after a loss - Bless
Our experience with Lauren White was awesome...we were very very pleased with her. She made us feel important and at ease, and. help us with every one of our concerns. She and Mark are well valued employees in your company. Yay Webb Hyundai!
Sales and Leasing Consultant
Awesome experience - Carrie Cordova
Went in to see if I could purchase a new vehicle with not much credit and no money to put down. I was financed through my own bank which turned out to be better in the long run. Besides all that, Ricky is an amazing person! He is not just just your average sales guy. He kept it real and was down to earth with me. Ricky went above and beyond spending a lot of time with me making sure I was happy. I couldn't be happier. Family Hyundai is the perfect name for this place....they truly do treat you like family from the minute I walked through the door to the moment I left. From Ricky, to the finance men, and back to Ricky again. Awesome people!
Customer Relations Manager-After Market
Nice experience - Donrell Radcliffe
Excellent salesman pleasant experience visited just to see if I qualified for a vehicle left with the vehicle of my dreams would recommend to family and friends
New Car Manager
Friendly, fair, professional - Aneal321
My salesperson was Dave Cox. He listened to all of my concerns and was very professional, courteous and responsive. Everyone I dealt with at the dealership was positive and helpful. I have a couple of followup details to work on for my used car, but I'm confident they will all be taken care of.
Great service - Ubergramma
Always friendly and helpful service putting the customer first. Explains problem fully and makes sure you understand what needs to be done and why it needs to be done.
Great buying experience - la103064
Traveled from Michigan to help my daughter's first used car purchase. John did a live Face Time with us before taking the trip to make sure we didn't waste our time. He was very thorough over the live feed even showing all anomalies on the car (light scratches..etc) to ensure no surprises if we decided to take the 280 mile road trip. When we finally saw the car in person, it was what we expected and the car looked like it was a brand new 2017 Hyundai Elantra Limited with 18K miles. Transaction went smooth, no hidden charges and best part was the car was a Certified Pre-Owned which gave me peace of mind due to the 10 year 100,000 mile warranty. My daughter was extremely happy with her purchase and was able to learn a lot from the experience from comparisons with other dealerships who tried to lure her into buying their cars with questionable "fees" being added to the advertised price. Overall great buying experience from AutoNation!
Inventory not on hand - TakenForARide
Make sure you call an hour before you get there to confirm your scheduled appointment on a vehicle is still there. Drove an hour to get there only to be told that my vehicle was already sold since yesterday, yet the sales man didn't tell me that even though we were texting in the morning about directions. Could be a bad sales person or might be their management team policy.
New car Santa Fe - marie
Got a new Santa Fe !!! I love it already and my sales lady latonia is great. She put me in my dream car. I am so happy to have worked with her
Exceptional Experience - Ruchi Sheth
It was a wonderful experience , with experienced and knowledgeable staff. Lana helped with us making the choice very easy, we were presented with options that helped us with choosing the one that was best for our need.
Disappointed - Jolly
Had windshield replaced at dealership
Needed a new one after it cracked again, had it done at an independent place, come to find out the dealership installed the lowest model windshield in my Ultimate package vehicle.
When I told the manager he asked why didn’t I come back to him to get a new one.
I guess cheating me once wasn’t good enough for them.
Just had a tire rotation, all tires have different air pressure and not by 1lb difference more like 6lb. Never checked air pressure.
Great Car Buying Experience - Sharona
It's been 15 years since I last bought a vehicle. I was dreading a very stressful experience. Fortunately, I was pleasantly surprised by Walter's and Lorena's patience in helping me get the vehicle I wanted at a price I could afford. I never felt pressured to go outside my price range or to get a vehicle I didn't want. They made the car buying experience very pleasant. I hope they're around when I'm ready to buy my next vehicle!
New car lease - rockyzdog
Had a good experience. I dealt with Pat Cousar, Sales Consultant and Jeff Volkert, Business Mgr. Both were very helpful and courteous. Would recommend Schimmer's to anyone thinking of buying or leasing a vehicle.
New car - JelenaL
Got a new car for my father. Goran was extremely helpful and caring. He mad sure that all of my questions were answered and I got what I wanted and needed. The entire experience went smoothly. I would highly recommend this dealership.
Disappointed - babygirl682003
I love my car but i part broke off it and i took it in and they said the worrtiy would not pay for it i had the car a week
service issues - JEFFREY L CARLSON
hello used this dealership due to issues with selling dealer when car was purchased, the issue is desensitized service personnel, a steering issue is apparent three times sent vehicle to this dealer first time, steering is problematic, so they tightened steering column, when originally brought car there they actually said this year auto has possible component issues in the steering, second time brought back and the tech said put new tires on and have wheel alignment, i acknowledge the tires were bad but this steering issue is still there and felt it wasn't related to an alignment, the tires were replaced and called hyundai corporate this individual very considerate and concerned with our safety and satisfaction she referred specifically to service manager. now they claim nothing is wrong with car and claim it is a design issue with electric steering motor and they never acknowledged to the corporate person we were even there for service.
Not Fair - Fathi
They charge me for changing the oil while it must be free/ according to my contract
They charge me for key battery and within 24 hours it comes down
Worst body shop - 091877Jr
I Bought a Durango from Sullivan GMC, Buick. It had a crease on the door. Now Sullivan doesn’t have a body shop in house so they send their cars that need work to Grossinger Hyundai. At first they didn’t replace a plastic molding around the rear wheel well. So I had to go back To Sullivan so they can order the plastic molding and have it installed there. I wasn’t Happy with the crappy body work that they did on it, so I told them take it back. Came back looking like they didn’t do a thing. They sent it back and again I wasn’t happy with the alley work they did to the truck. It’s a freaking door and you would think they would get it right after having it for over a month, for a door. I guess Sullivan is being cheap and the body guys don’t know what they are doing. Don’t get any work done here. Unfortunately I’ve been in a accident where my Honda front end was pretty bad and I took it to CDE and it looks like knew, so I don’t know why they say it’s the best it’s going to look. That place is garbage.
Very unprofessional, will never go back - ryanp
I brought my 2014 Hyundai Elantra in for a recall and had them also check on a ticking noise that had just started days before. It turns out there was a bad lifter in the engine which required a full engine replacement. They refused to provide me with a loaner until the service was approved by corporate. I was without a car for 4 days. Every time I called to find out what was going on, I could not get an answer. They told me they would call me back in a few minutes, but they never returned my calls at all. I was originally quoted 10 business days for the engine replacement. It has now been over 3 months and I still don't have my car. The staff has been very rude towards me and have been no help at all. I still have no idea what is going on with my car.
Rosen Hyundai of Algonquin
Webb Hyundai Highland
McGrath City Hyundai