Very Pleasant Experience - Chitownegirl
We had such a great experience here, no pressure but attentive and you could tell the salesmen were seasoned and ENJOY working here. Zack was very knowledgeable. This is not a chern-and-burn dealership. The car inventory is full of great certified cars so that making a decision was the only hard part. They even gave us a home delivery! Go see Zack Sowinski, he’ll take great care of you.
Top Reviewed Specialists At This Dealership
General Sales Manager
Amazing Experience - littlemarla
Peter Polanski at Knauz is wonderful! I recently purchased a new vehicle from Knauz and he was my sales associate. Peter understood my needs and worked to align those needs with their inventory. The buying process was easy and the customer service amazing. I highly recommend this dealership and Peter!
Great Customer Service goes a long way - Jrakos23
Joey D has been helping people I know for a long time. I would recommend him to anyone. Sales and Service with a smile! Keep up the great work!
Euro Sales & Leasing Consultant
Only the best! - Satisfied MB owner
MB of Chicago is definitely one step above the rest of the MB dealerships in the Chicagoland area. Service is also the best in the area.
Sales & Leasing Consultant
oil change - mickey
the service department was very helpful . they were very kind to my needs. there is only one thing wrong with my sprinter and I hope someone from Mercedes - Benz could help me out with. I am having service rust coming out on my sprinter. the van is only 4 years old can you tell me who I can talk to about this ! thank you Mickey Damhauser
Sales & Leasing Advisor
Reviews - omena
Happy with the dealership and especially Sid. He gave us excellent service, friendly, and went out of his way to make sure we got what we wanted.
Mercedes-Benz Product Specialist
Great Experience - Altaf
I had a very good experience with MB Hoffman.
Raul and Kevin both were very helpful and Kevin was extra ordinary.
Raul was extremely responsive to all my emails/texts/calls. We made a deal and even after I got my car, Both are still responding and answering any questions I may have. It was a perfect place to buy a car and I will recommend all my friends to go buy from there if they are looking for any new or used Mercedes.
Absolutely Amazing and I don't even live in the same state! - Thomas C
I live in South Florida and car dealers around here are a nightmare to deal with. Laura was a breath of fresh air and provided absolutely outstanding service when it came to leasing my C 43 AMG. From start to finish, she was able to get me the best price with no BS and coordinated shipping the car across the country. The whole process went so smoothly. Thank you so much Laura and the rest of the team at Mercedes Orland Park!! A++++
New and Used Sales Representative
General Sales Manager
Mazda mx5 RF - Happy Man
We were very pleased with the customer service at Napleton Auto Werks in Bourbonnais. We talked to Adam Surf and Mike Latham. Both were very patient, helpful, and knowledgeable. We would recommend Napleton Auto Werks for your new car purchase.
Internet Sales Manager
As Promised! - dgc
As usual, Eddie Garcia delivered! Dropped in to get a bulb replaced--which was done on the spot--but then another potential issue was identified.... Very considerate of my time, coordinating needed parts getting in and desired loaner being available before he scheduled me in for part 2. Also as usual, everything was fixed right the first time and the car was returned on time and looking sparkling.
Very Good - Hamman
We purchased a GLS 550 Mercedes in December. The salesman Juan Estrada was very helpful and knowledgable. The manager Jeff DiSandro was also helpful. We had a issue with our GLS that we noticed after we left the dealership and Mr DiSandro said he would take care of it and he did. The service department was also very accommodating, giving me a loaner while they worked on my car.
Charged for warranty diagnosis - Christy Zach
Charged me $175 to diagnose an issue covered under warranty. When I complained to GM heard a bunch of mumbo jumbo about lawsuits and he offered to make it up to me- with a ride when my car breaks down or a free car wash when it is closed. Bizarre....
Cracked my windshield while the car was in for service - Vykintasjucius
Brought my car for a warranty service to get rid of a noise in the rear differential, when I came to pick my car up after about a week I noticed the windshield was cracked. Scott who is the manager insisted it was cracked when the car was there which is really shady because it was definitely not. After I argued that it cracked while the car was in for service then he changed his story that the crack was due to a rock chip, but the fact that they test drove the car does not do justice... Would never return to this dealer for any type of service...
Kimberly was extremely helpful with the purchase of our... - MarciaHall
Kimberly was extremely helpful with the purchase of our New Nissan Altima! Her knowledge of the car itself was phenominal. I would highly recommend anyone go to her. She was awesome!
Napleton Autowerks Schererville
Napleton Autowerks Bourbonnais