Wonderful Experience - Mgklug11
I’ve purchased many cars before, but this was my first experience with Zach and Motor Werks. I was thoroughly impressed not only with his expansive knowledge of the certified used car I was interested in, but also felt like there was no pressure to purchase a car that day. Zach was very honest with the questions I asked and went out of his way to ensure I was satisfied with my purchase. The service provided by Zach and Motor Werks was top notch and I would highly recommend Zach to anyone looking to purchase a car.
Top Reviewed Specialists At This Dealership
General Sales Manager
Easiest new car purchase I've ever made! - GRS57
David was very helpful and knowledgeable regarding the models, capabilities and features available during our MB selection discussions. He made sure to highlight key options and alternatives available to us. The dealership was very comfortable and surprising easy to gain access to despite it's location near the Kennedy expressway. Our overall experience buying this GLE350 was very positive.
Sales & Leasing Consultant
Good Follow Up - ashley
Our family recently purchased a car from Napleton Autowerks and worked with Jim Dwyer as our sales representative. Jim was very professional and courteous. I think we got a great price for the car after negotiating.
This dealership was very clean and offered a nice waiting area (holding area for my 4 and 6 year old kids) as the snacks and drinks were fully stocked. The restrooms were nearby and I felt that the staff constantly checked in with us to make sure we were still comfortable because we were there for a LONG time!
We had also left our garage opener in the car we traded in and they were nice enough to sent that to our home afterwards. There was good follow up from Jim and the dealership although it took a bit longer than expected to get my plates and registration all squared away. For that reason and because there was some confusion that ended up being cleared up I give a 4 star review instead of 5 which in my opinion is still very good. Thank you very much and we are enjoying our new car!
Euro Sales & Leasing Consultant
Our second great experience with Loeber of Luncolnwood - RONNIE GUY
We had an unusual experience that lead us to purchasing a second car in less than 12 months.
Joe Rupp and John Mathis were great to work with and made the process very easy. We are driving the exact car we wanted.
Mercedes-Benz Product Specialist
Generous service received. - buster
Had a problem with my Air Conditioner, and was just out of warranty, but they covered the service. I am again driving in cool comfort and luxury again.
Sales & Leasing Advisor
Excellent place - Jimross4239
Excellent salesman and also excellent dealership very polite and ready to answer any questions you asked to them highly educated very gentleman very professional, price are very reasonable.
Sales and Leasing Consultant
Just AMAZING - LivStets
The Mercedes Benz in Orland was phenomenal! My salesman Dyrail was so attentive and helpful and incredibly knowledgeable. I’m totally in love with my new GLC 300 and Dyrail is the reason! He really went above and beyond & my car is beautiful. Will recommend Mercedes Benz in Orland Park & Dyrail to everyone I know!
New and Used Sales Representative
Detailed Personalized Assistance - Harsh99
We recently purchased a new Lincoln at Napleton Autowerks Bourbonnais. The staff listened to our needs and helped us search for the vehicle we desired.
Internet Sales Manager
Scarlett my cars new name. - Jackie ned
I was looking in cars.com for a Mercedes 400 E. When I came across my car. Sani helped me, picked me up at the airport and evertime I freak out with a question calls me and calms me down. He says I now have a friend in Chicago and he is proof!
Master Certified, AMG Expert
It was an amazing and comfortable experience! - Jason Lee
I asked for a good deal with Paul since this was my first car that I was purchasing. He found me a great car and a great deal. He was transparent in communicating what I needed to know when purchasing a car and I felt reassured that it was a good buy.
Very Good - Hamman
We purchased a GLS 550 Mercedes in December. The salesman Juan Estrada was very helpful and knowledgable. The manager Jeff DiSandro was also helpful. We had a issue with our GLS that we noticed after we left the dealership and Mr DiSandro said he would take care of it and he did. The service department was also very accommodating, giving me a loaner while they worked on my car.
Charged for warranty diagnosis - Christy Zach
Charged me $175 to diagnose an issue covered under warranty. When I complained to GM heard a bunch of mumbo jumbo about lawsuits and he offered to make it up to me- with a ride when my car breaks down or a free car wash when it is closed. Bizarre....
Buying experience - Barb
We had amazing vehicle buying experience at Mercedes- Benz of Westmont. Sylwia who was our Sales Consultant was professional, knowledge, helpful and friendly. We really love our E350!
Kimberly was extremely helpful with the purchase of our... - MarciaHall
Kimberly was extremely helpful with the purchase of our New Nissan Altima! Her knowledge of the car itself was phenominal. I would highly recommend anyone go to her. She was awesome!
Mercedes-Benz of Hoffman Estates
Napleton Autowerks Schererville
Napleton Autowerks Bourbonnais