Great place! - T.J.7
Matt was awesome. Show room was amazing, and the overall experience was outstanding. Well done!! if you’re in the Glenview area looking to purchase a car, this is your spot!!
Top Reviewed Specialists At This Dealership
Fast, efficient, quality service - pafleck
I brought my 2013 Edge in since the AC was blowing hot air on the driver and cold air on the passenger side. I worried it might be an actuator motor burned out which would have cost a lot. It turned out to be a computer glitch which was fixed for less than half the price of having to take the dashboard apart to replace a motor. The service department had it fixed within a few hours of my bringing it in and leaving it. I thought it would have taken more time. Kudos for a good job!
Outstanding Excellence - satisfied owner
I purchased a Lincoln MKT from the Napleton Lincoln Dealership in Blue Island. Scott was very helpful in showing me how to access and use all of the applications. His assistance helped me to become familiar with locating the app and how to use it. He even setup a few of the applications for me. I was treated with courtesy and respect. I would not hesitate to refer relatives and friends to visit the Blue Island dealership to purchase a vehicle with the assistance of Scott.
Sales & Leasing
Great deal - Doghouses
Mike Chodorowski presented many options until I found the vehicle of my liking. Extremely thorough and professional approach. I recommend Mike and his service to anyone without complete knowledge and vehicle choice undecided.
Great Service - Herbihop
The Service Department is always concerned with my needs. They always make sure I understand what is happening. They make sure I’m taken care of with a minimum of inconvenience.
Keep on truckin' - Ford Forever
We recently brought our F-150 to the service department for the 150000 service. We wanted belts, hoses, brakes, and the oil cooler / air conditioner serviced. Marv called us several times while the truck was being serviced to confirm if we wanted a particular item replaced. The work was done in a timely fashion at a reasonable price. We will be going back to Fieldhouse for future service work.
Great experience - Khalid asouli
I have nothing to say but good about this dealership Matt price is the I appreciate you very much mr price and keep up the good work
Honest and caring - dave_marsett
Chris Ciemny was our sales person. Great guy. Most important quality, listening. He was awesome. I would recommend him to anyone. The finance person, Dennis, was equally great.
Oil change and check - Sandy ford
Buss ford goes above and beyond what service is meant to be. I was treated with respect and helped as I walk with two canes and can’t move real easily
Warning ! - ronjans
Gave them a chance to respond to an email and they ignored it so here is my experience.
I made an appointment with my VIN# with Darrell the service manager 3 weeks before I came down with 2 Ford recalls that was verified by him for my 2016 Ford Transit chassis on a Winnebago RV. Gjvork is on the Ford Commercial Fleet/Class C Recreational Vehicle web site as a “servicing” dealer for RV’s.
One recall required a trailer tow module exchange so I wanted to make it out far enough that the parts would be available as I had a 1.5 hour drive and I said I needed to wait.
When I arrived first appointment in the morning I was greeted at the service desk with a bowl of cereal eating service person and a comment quote “Great an RV to work on first thing Monday morning”……….Negative right from the start. Sorry to bother you!! You could have told me you didn’t work on them instead WASTING 4.5 hours of my life for nothing! The Ford website said you were the closest to me.
After waiting to have a fuel filter changed for $125 and supposed reprogramming an emission recall, I was told that they didn’t have the tow module and I would have to come back. Just what I was trying to avoid and was explained from the beginning. Trust me I won’t be back ever again. He could have gave 2 sheets to the wind about it.
I am actually considering a new Ford truck. I can tell you who I won’t be ever dealing with.
Called Durand Ford 20 minutes from me and even though they are not listed as a Ford Fleet servicing center they had the module in stock and did the recall 2 days after I contacted them. Much cleaner and friendlier dealership. I learned my lesson.
I sent an email to Darrell about what happened and my slight anger….never responded.
Don’t like writing reviews like this but these guys totally have totally earned this review. Should be zero stars.
Service is more important than making a sale. Good service leads to more sales.
Gvovik Ford…..Will NEVER be recommended by me and hopefully a warning to others.
Think a lot of the reviews are fake just like most car dealers do…write their own or pay people to give them good reviews.
NO REASON TO GO ANYWERE ELSE - tommy
This was as easy a transaction as i've ever had !! explained everything, pricing and trade in was great!
laid the numbers out, got me a great interest rate, everything was ready to go on time !!
Poor Customer Service - Joe Peru
I dont know about their sales, but I would stay away from their service department. Took my minivan in for new brakes, tires, and shocks. All most all of the parts were incorrectly replaced. The wrong tires were changed and the shocks were never installed. I took it back to the dealership and it ended up taking over a month to get it straightened out and I still ended up replacing tires that did not need to be replaced out of pocket.
Napleton Lincoln Glenview