My new Infiniti - Zena
Martin Nissan has been my car dealer for all my card Jim echols help with all the paper work malcohm made this deal work for us I will be back for my car real soon love the service here malcohm always take care of us thank you.......
Top Reviewed Specialists At This Dealership
Helpful - paulescbr7
Franky Villalobos is the man to go to. He helped me get a car that was within my budget. They are very respectful and listened to everything I was looking for in a vehicle.
Found exactly what I was looking for :) - Jaaymall
Zac helped me get the perfect car in the exact price range I was looking at. He was VERY helpful in every step of the way and made the experience as easy as possible. He kept me fully informed throughout the entire process and allowed me to explore all my options without pressuring me. The perfect salesmen :)
Sales and Leasing Professional
Great experience, great staff - jesseb123
Nissan of St. Charles is professional, experienced and makes the car buying process as easy as possible. Their team is friendly and customer focused. I highly recommend buying from this dealership! Carl is the best there!!
New car - 123
Brian was very patient and professional in helping my parents with their new car purchase. I would highly recommended him to my friends and family.
Issues resolved - Unhappy
They resolved all issues...Thank you! It took awhile, but they stuck with it and refunded our money. Dmitri especially took the extra effort to get this taken care of to our satisfaction.
Patients kindness,respect and happness I'm very Satisfied, - Latrice6969
I just never though that I could get a brand new car but mike you really came though for me and made it Possible for me I love my new 2018 Nissan morano once again thank you mike Coleman
Service - Sali32
Barry Eisenman gave me excellent service. I was very pleased with his care in picking out tires for my usage and explanation of mechanical service required.
General Sales Manager
Best Dealership I've Ever Been To! - zfunk
Mark Wenc and his team gave me the best experience I ever had at a dealership! They were friendly, honest, and extremely knowledgeable. I left feeling very satisfied with my purchase. I cant recommend this place highly enough! I will be coming back with friends and family.
Great help with no hassle - Ajay3303
First talked with their internet sales rep, then was turned to a floor sales person when i arrived at the dealership. I was very well taken care of with no hassle. Never felt pressured to make a purchase as am very satisfied with the purchase i made! Would definitely recommend this dealership on all fronts!
New Nissan 2018 = my 4th one - newnissan
Djamal Oucif and the team at Continental are so great to work with. Our 6th Nissan with them and we will definitely be coming back.
Amazing Salesman, Great Finance person - Steve M
Jim Verthein was knowledgeable and understanding and very low pressure. Jim knew what I needed for my lifestyle after just a few minutes of conversation. I did not land on the exact car I had thought about before I walked in, he gave me options I hadn't considered and among those we found an amazing used car that exceeded my expectations. I was concerned that the financing was going to be drawn out and end in with rediculously high payments. Terry in finance was quick, thorough and kind. My less than perfect credit was no hindrance to Hove Nissan making a good deal for me, leaving me completely satisfied and wondering how soon I could recommend them to friends and family.
Over all its clean and employees are nice .! - patty72023
I have been with mid city Nissan for probby 15 years ? I miss the other place and just recently found out parish is no longer there .cant say I’m happy about that . Danny Garcia is great ! Don’t lose him too ....
Was not expecting to buy two vehicles - MustZ
Very happy with the outcome of the transactions of the two vehicles we bought at Zeigler Nissan while I was servicing my Saturn right across the street and never expected to be coming out to eventually purchase two vehicles from John Kowalczyk and Joe Topor. I believe I got an incredible deal on two vehicles for my sons and the process could not have been more easier than Joe and John made it. Thank you for making us a part of the Zeigler family
An Amazing Experience - TCarter
While visiting Hawkinson Nissan in February of 2018, the environment was very welcoming and inviting. upon my arrival Mr.E. Brown was very patient and helpful in assisting me with purchasing my very first brand new vehicle. I was really overwhelmed because of going through the whole process, with him reassuring me that was meant to happen will happen. The other staff I encountered as well made sure my visit was a great experience. I am still ecstatic at this moment. I will refer others to Hawkinson Nissan very soon. Thank you all for making this part of my life a reality.
Awesome experience and good quality.! - Reyes360
This is my second car getting from this dealer. Eugene Choumanov, great person has my salesman. Always on top of customers need, he follows up with you through phone calls. Thanks Eugene!
Great car buying experience! - KG379Car
I had a great experience at M'Lady Nissan. Johnathan, my sales representative, took great care in making sure I was happy with my purchase and walked through many options with me. Great care was taken in just showing the vehicles and was not forced. Incentives were great as well. Scott, the customer service representative, was very nice and answered all questions. Finally, Abe, in financing, sealed the deal on my experience with his friendly disposition and overall great attitude. Overall, very pleasant experience and I would highly recommend!
Very Professional - Nissan123
My sales person Hannah was very professional and knowledgeable. The whole experience wasn’t your typical car purchase, the dealership worked with me until we met at a comfortable price.
bad experience - gashy
I’ve been dealing with Karen, she was supposed to take care of my cancellation of the extended warranty since March 9 2018. Every time she come up with some excuses that she took care of it. She just been dishon4est with me.
Great Experience - ryan.sandrik
Jose is a great guy. Everyone at the Facility is very nice and not pushy. I would highly recommend working with Jose and purchasing through Gerald North Aurora.
Right vehicle - Great Nissan
My wife and I were scheduled for a test drive. The car was great and there were no hassles whatsoever. Joseph helped us tremendously and we are greatly appreciated for all of his help.
Service took forever - Nope
I brought my car in for an oil change- it took 2 hours/ and they tried to sell me on 1200 of service work- nothing broken just flushing brake line, fuel lines, transmission-each time I have brought it in they always try to sell more service needed or not- the first time I brought it in (new car 5000miles) they tried to sell me changing air filter, cabin filters - 300.00- I wouldn’t trust their opinion further that I could toss their car- very disappointing
Extremely satisfied with my new car. - Moe42
I was very satisfied with the purchase. The salesman Austin, did a great job in assuring I get the perfect vehicle for myself. I'm a very happy customer and I definitely made the right choice in choosing Nissan!
Stay away from service department - CW110
Purchased a Nissan at a different location that needed service. Brought it here for service. Accused my husband of damaging "rental" and service department was extremely rude and disrespectful. We have no choice but to pay them. Be careful if you take a rental from them. I know we did not cause this damage and because we took a car covered in snow (our mistake) we now are forced to be taken advantage of. Learned our lesson the hard way. I would stay away from McGrath.
service center ripoff - carguy123
Do not go to this Nissan Service Center. It is an absolute waste of money! I went to an a/c guy to fix my ac but he could not do it because he did not have the computer codes. These guys would not fix my problem unless I bought 3 hours upfront. Ripoff department! Stay Away!
GREAT CUSTOMER SERVICE & FLAWLESS TRANSECTION - Amit
The dealership addressed my questions and made the transection very simple & effortless. I talked to Sam Harraz who was very professional to work with and provided a top quality customer satisfaction. Transection was smooth and no hiccups or high sales pitch. Would definitely recommend the dealership to anyone who is in the market for a new or pre-owned car. Thank you, Sam, for making my family happy for their purchase.
Visit this dealership ONLY if you enjoy getting scammed. - corwashere
Libertyville Auto Plaza is, quite literally, the epitome of your standard shady, sleazy, unethical and dishonest dealerships. Really, this place is a "60 Minutes" special just waiting to happen.
Oh where do I begin?!? My wife and I were shopping around for a Kia Sorento and had called and visited several dealerships. Our Honda minivan was on its last leg and we had taken it to Carmax to see how much we could sell it for. Carmax offered us $4,000 so we kept hold of the offer to see if other dealerships could match it on a trade-in. We visited one dealership who told us they would actually give is $100 more if we would buy from them. We eventually did buy from them but not before getting nearly burned by Libertyville, but I digress.
Over the phone Libertyville offered us the same car with fewer miles for $500 less than the other dealership. They also informed us that the finance charge would be 3% and that they would match the Carmax appraisal. They had even gone so far as to assure us that there would be NO OTHER COSTS other than the typical tax, title and license fees. Thinking we had found a better deal, we drive all the way up to Libertyville, which is wear the fun really begins.
First as we are walking up to the entrance we are greeted by no fewer than three employees standing in front of the door smoking. Gross. Walking inside and catching our breath we are quickly handed over to "Omar", a pleasant enough fellow who, unfortunately, suffers from a delusion of honesty. We ask him to confirm that the deal that we were told over the phone was valid (3% APR, Carmax match, no hidden fees, etc) and he "assured" us that everything was on the up and up.... again... delusions of honesty.
The first red flag begins when Omar tells us that, even though we have a Carmax appraisal in hand, they would like to appraise our van themselves, and there "might" be a difference of opinion. After waiting for about 10 minutes Omar rushes back and quickly tells us that they would be giving us $3500 for the trade-in but that equates to $3800 with tax savings. And of course we stood our ground and told him, "No", you are going to give us what you told us you would give us. After which Omar tells us they'll appraise it again. WHAT?!?! Really?!?! Appraise it again? What do you expect to find a few hundred dollar bills tucked away in the glove compartment in the second go around, Omar?!?
The next red flag is when Omar comes back into the office and, without even checking our credit score, background, or even checking with a bank, tells us that with our trade-in (now magically $4000) our monthly payments would be $282 for 72 months. Well, let's do some basic math. If the car we are looking at is $17,000 and you apply $4,000 on a trade in bringing us down to $13,000. Then apply tax, title license, etc (assuming $2000 total) That would bring us to an amount being financed as $15,000. So pulling up a car payment calculator I quickly deduce that Omar and the merry elves in his finance department plan on charging us a whopping 10% finance charge after they told us it would be 3%!!!
I instantly bring this to Omar's attention who quickly feigns doe-like innocence. At that point I inform Omar that, being the son of a former car salesman, I know what he is trying to pull and that if I see one more inkling of shenanigans from his side of the table that we would be walking out the door. So as he steps away to go get his manager, my wife and I look at the pricing list for this deal and see that they also blatantly lied about not charging us the extra fees which were peppered all over the "agreement".
So, that being the proverbial straw that broke the camel's back. We pack up our stuff and proceed to try to find Omar who still has our van key so we can get it back. Omar and his "manager" (I really wish I could remember the manager's name... all I can say is that the "manager" looks like he would make a good extra in "The Soprano's" if it still aired. ) "Mr. Manager" informs me that he took personal charge of appraising our van and that the number they gave us was a good one... well of course you're going to tell us that... you're the one trying to scam us!!! I quickly point out each lie they told us and demanded our key back which, at that point, they were more than happy to give after being exposed for the frauds that they were.
STAY AWAY... FAR AWAY... Unless, of course, you enjoy getting scammed.
Kimberly was extremely helpful with the purchase of our... - MarciaHall
Kimberly was extremely helpful with the purchase of our New Nissan Altima! Her knowledge of the car itself was phenominal. I would highly recommend anyone go to her. She was awesome!
Exceptional customer service - Madge
Tom was able to quickly diagnose and kindly explain the problem I had with my car not starting. He was courteous, humorous and helpful. Excellent!
94 Nissan of South Holland
Gerald Nissan of Naperville
New Car Manager