Great experience buying first car. - 2007toyotatundra
I came looking for an specific car and left happy with the car I was looking for, they worked with my payment and had no problems buying the vehicle. Highly recommended. Fred was an awesome guy who helped me get the best financing available couldn't be more happier, will be coming back.
great experience.. - rob r
John was awesome... very knowledgeable..he exceeded all expectations..we would recommend this dealership to friends..the process was easy and we left with the car we desired
Sales to Service: A+++++++ - Rod Daya
Working with Ron Brown and his associates was the best car buying experience I've encountered. I went in to see a car that was sent to service. Usually this means that I'm going to get the typical sales pitch and sold onto another vehicle. However, Ron worked to get the car back ASAP and kept in constant communication with me and even held the vehicle for me until I could leave work a few days later. He even had them put on new tires and brakes before I got there. I worked with Ron and Gabriel and this was the smoothest car buying experience for me and my family. I had my 2 year old with and we were in and out before she went into her zombie sleep mode. Even the finance department got us a great rate and in and out within a half hour. I picked an option to install a Nissan factory remote starter and the service department had that car ready by the time I finished up with the finance manager. I highly recommend calling ahead and making an appointment with Ron Brown because this place was busy even on a Tuesday.
Top Reviewed Specialists At This Dealership
Altima - Cavernicola
Exelente servicio el que obtuve de Xochilt muchas gracias! Busquen por ella es muy amable..... excelente servicio al cliente. La recomendamos a toda la familia.
Awesome people - Sand_93
The envoirment is great the peoole are awesome overall its a great dealership good amount of inventory on the lot they work around your budget.
Great salesman ask for ray , he is the nicest service / sale - jeff gregorich
My recent visit with thomas nissan was the best great sales staff very friendly ,would highly recommend them !!! RAY IS THE BEST GRACIAS !!!! AMANDA ALSO
service - pc1234
great service dept, very friendly service advisors and fast service. Rick in the service dept is a great guy he explained everything to me in detail and answered any of my questions.
Great family feel - jessicataulbee
I was beyond thrilled to purchase my (first) own new car. Damian Thomas was not that "typical salesman". From the moment I arrived, I felt like my needs and wants were listened to and acknowledged. I truly did not feel pressured one bit and that was the biggest positive that stuck out. He was actually the one who pulled up the car that I ended up buying - without me even seeing it on the lot. I think that expresses such a huge amount of consideration on his part. My experience at Southlake Nissan was extraordinary and that was thanks to Damian Thomas. Zeus and Pat of course kept things running along smoothly and for that, I am grateful. I would absolutely recommend Southlake Nissan in a heartbeat and you can thank Damian for that. My first car buying experience was great from start to finish!
Always excellent service and timely. - KimsAltima59
I always have a good experience when I bring my car in for service. The department is organized and friendly and they never disappoint. Their lounge area is comfortable and has ample room.
Awesome and comfortable - Platinum guy 9023
Peter showed me respect and took his time the entire process. He was never overbearing and helped me choose the car of my dreams. Thank!
Great service. Helpful sales staff - Jim
I purchased a car from them in 2002 and again in 2017. In both cases, Schaumburg Nissan was excellent. Phil Panzarella asked what we were looking for and directed us to the cars that fit our needs. We were able to pick out a car, test drive it and start the purchasing process in about 45 minutes. Phil was nice enough to set up the bluetooth and walk my daughter through the functions on the car. Shoutout to Anthony Miceli and Paul Ketz who were also very helpful. The finance guy was great to but I don't have a card with his name, unfortunately.
Easily 5 stars!!!!
Exceeds my expectations - Nhernandez
Total overview of my car and easy to understand the maintenance. Short wait and curtious customer service. Best deal I ever got on a car. Nissan and its employees are the best
Don Mekoola - Jcoz21
I have only had the pleasure of working with Don on two occasion. Both times he has been patient with my questions, thorough and helpful. I texted him a question after the service and he responded promptly. Great experience with Don.
Okay experience - Cornelia17
The experience was okay. The people were nice. However, it was a little difficult getting in contact with Alex. They also handled my complaints very well.
Always great - anam
I am always very pleased with their professionalism, nice attitude, and fast service. I enjoy coming to this dealership whether I need a new car or just a service.
Really a great Experience - Mike_G
Everyone at the dealership was very friendly and helpful. I was in a tough situation and they all rose above all expectation to help me achieve my goal and send me home in a car that better fit my growing family's needs and my budget. I cannot express enough gratitude to the entire staff at Bill Kay Nissan. Everyone should be getting their vehicles from these guys. EVERYONE.
Outstanding service department - Steve A.
Bought a new Nissan Murano Platinium tech. Pkg from another dealer west of Glendale. A short time after, I heard a huge wind noise & when I drove it through a car wash water would pour in through the back of the sunroof into the catch tray where it meets the panoramic roof. Brought it back in to the dealer & they diagnosed it to be the right rear door gaskets?? I did not want to waste Nissans money & my time so I brought my vehicle to GLendale service dept. I talked to John Petrie ser. Mgr. , he listened, cared & let me take him for a test ride. He then put me in a loaner car & said he needs time to diagnose the vehicle. In the end he personally diagnosed the issue with several test rides masking off the roof to pinpoint the noise & leak, found a defect in the pano roof replaced it under warranty & now it is perfect. John in my opinion is a true professional, no nonsense, get it done type of person & I thank him very much for all the time & effort he put in to correcting the issue. Also hats off to Jim Hutcheson ser. Director to his winning Service Team , where they all work together to get 1st class results. Absolutely outstanding!!!!!
Steve A. West Chicago
Junior Molin best salesman at Nissan - Rayray
My experience buying a new car at Nissan in Libertyville was very fast and professional. My salesman Junior Molin did a fantastic job and the best deal in the area. I truly recommend him to be your salesman.
Outstanding customer service - Eliot
I went knowing exactly what I wanted and how I wanted the process to go. I had found out the trade in value of my car first. I was offered more than I was expecting. I went on a test drive and walked out with it in right around 2 hours. The financing was easy and got a great rate. I usually take 4 hours to buy a car. Here it was a great price for my trade and a very fair price for the car I was buying. I felt no need to even try to argue the price down. Amazing experience.
Excellent Service - Chela
Excellent service; knowledgeable, patient and friendly. I was given an answer to all my questions. Everyone worked together to help me choose the right car.
No Pressure Buying Experience - bdcq62
Last month I bought a new Nissan Murano from Luis Guizar at Zeigler Orland Park Nissan in Orland Park, IL. The entire process was truly painless. I had been debating buying a new vehicle for at least 3 months but had been putting it off due to my previous car buying experiences and did not really want to deal with the hassle. Working with Luis Guizar was definitely refreshing. His no pressure style in itself was amazing but he also actively engaged in making sure he knew exactly what I was looking for, what I was going to be using the vehicle for and what I needed it to do. He did not try to upsell me to features that I did not need or want. I highly recommend Zeigler Orland Park Nissan and especially Luis Guizar.
Most horrible auto service every experienced - Michelle T Wright
Please do not take your vehicle here for service, we are a Nissan Family and they can never diagnosis the car , they have to call corporate or another dealer then charge for the consultation as labor. They even told me I needed and engine when it took them 7 months to diagnose a loose ground wire, have been driving the car a year and a half since. They are rude and any never are able to figure out whats wrong with the car one of our cars sat a week before they even looked at it . Horrible customer service.
Exceptional customer service - Madge
Tom was able to quickly diagnose and kindly explain the problem I had with my car not starting. He was courteous, humorous and helpful. Excellent!
Excellent Service - Mr&Mrs P
~ Love the personalized experience I receive here. This is my 3rd purchase & I will definitely be back...for an additional car. For now I'm Gucci in my new 2017 Nissan Maxima SL ~
Easy, Excellent + Satisfied Experience - richard
We worked with Ken at Ziegler Nissan of Gurnee and he was fantastic! He worked with us to get us the best price on the vehicle and go us in and out in under 2 hours! It was a great experience and we would highly recommend!
Service Diagnose - espinoza86
I made an appointment for a diagnose service, because my car was jerking on me. I took it in, Nick at the service department help me (was very kind) took my car in. After a while he came back and advise me I needed a new transmission and it will cost me over 4,200. he then continue and told me the diagnose did not show any leaks or a sign of any kind.
After I left there I was just amaze how a 2014 Nissan Sentra needed a new transmission, so as soon as the next day I called another Nissan to get a second opinion and see if I was going to get the same diagnose.
It turns out I only had less then 2 quarts of transmission oil, the other Nissan did the transmission change and filled it up ( I believe to 5 quarts)
Long story short, my car after that was not jerking on me, and the problem was fix. I paid for a diagnose of almost $80.00 at Napleton Nissan in Schererville, IN and felt like they should of told me I was running supper low on transmission oil because if they diagnosed it the code should of came up with whatever other codes.
I called 3 days after to Nissan in Schererville to let the service Manager know what happen and how I felt and he was just making excuses and he did not know what to say and just didn't care. Overall I spent about 280.00 total had to travel to another Nissan when all that could of been done at the same Nissan dealer. Not satisfied with the service manager and what was presented to me for the diagnose since no one told me I needed transmission oil!
SCAMMERS - LBryant
Please be careful doing business with this dealership.... One of their supervisors, Mr. Greyhouse and sales person Rickey took 1,400 from me as a down payment for a 2017. They told me before I left the dealership that my financer was chase and that my car note was do July 8, 2017. I purchased that car in May and by the time it was time to pay the note... The dealership comes calling me talking about they never found anyone to finance my vehicle. So I taking them to court because they are now dodging my calls because they don't want to give my down payment back. Even after I have given their vehicle back
Told they would fix the car they sold me - Kaleena D Saulters
I purchased a car here from out of town. I drove in from WI and thought I found a great car. I came to the dealership with a check to purchase this car and after taking it for a text drive and two people telling me it's a great car at the dealership I bought it. After paying for it, they kindly washed it bc it had salt all over from the snow ,I noticed there were scratches all I've the rear passenger side bumper. Scott Burgess (GM) and Mike (sales guy) told me that they would take care of it later. I spoke with Scott and set up a later date of Feb 9th. Mind you I am driving in from WI. Feb 8th at 9pm Scott tells me that's it's a bad idea to drive in and that they will not fix my car. This is horrible service and I will never purchase a car from this deceiving dealership again. I have requested off work to make this drive to have my car that they promised they would fix taken care of. Never shop here, my fault for not getting it in writing.
Kimberly was extremely helpful with the purchase of our... - MarciaHall
Kimberly was extremely helpful with the purchase of our New Nissan Altima! Her knowledge of the car itself was phenominal. I would highly recommend anyone go to her. She was awesome!
Berman Nissan of Chicago
Sales and Leasing Executive
New Car Manager