Buy your next car at Westlake BMW with Ken Delk - D Scott Hinckley
Just completed our second automobile transaction with Ken Delk. The overall visit was pleasantly comfortable and without any sales pressure. I asked many questions and that were all answered. I was able to test drive whatever vehicles I wanted. I ultimately decided to buy the car I had previously leased from Ken. My visit to the dealership was hassle free from Ken in Sales to Mike in the Finance Department. Everyone was knowledgeable and most helpful. I received a great deal and drove away a happy customer with my 2016 BMW 335i. Again, Thank You Ken Delk and Westlake BMW for a job well done!!!
Top Reviewed Specialists At This Dealership
Senior Client Advisor
BMW Client Advisor
Fabulous Purchase Experience - speedy
John and team couldn't have made buying experience any better or easier. My wife and I drove in from out of town. John had the car we were looking to purchase cleaned and ready for inspection upon our arrival. The purchase process was very efficient which was great considering it was late in the evening, and we had a 3 hour drive home. Once the transaction was complete, John took the time to thoroughly walk us through all the features of the car even though it was well beyond closing time. He even took the time to follow up and make sure that we made it home safely. I'll definitely consider John and the Cain team when I'm in the market for another car.
Internet Sales Manager
Great experience - PRMan66
First time buying a BMW. My salesperson, James Fleming, was fantastic. He came highly recommended from a friend of mine who is also in the car business. He is very attentive and respectful and made the whole process that much easier. Also kudos to Grant Salerno. Great guy. Made the document signing process easy. Would definitely recommend this dealer and James.
Search for a quality, low mileage used car - Jack
The lease on my wife's Buick was about to expire, we diligently looked at numerous car dealers and brands, but could not find a car anywhere near what my wife was looking for, exterior color, interior color, and just a few amenities. I took my Z4 into BMW of Akron for service a day or so later, and took a 328i home as a loaner car. Turns out, my wife loved driving this car, but a current model was too expensive for her. Michelle told me she would "find" the car my wife was looking for, possibly one coming off lease. Expecting this to possibly take weeks to find the right car, I was totally surprised when Michelle called 5 days later, with just exactly what my wife was looking for, and my wife's very happy! Thanks Michelle, great job! I never doubted you.
Thanks to this great staff!!! - Damion Allen
The people here at BMW of Middleburg Heights are a great staff that has helped me out of a few tough situations & into even better positions. I really appreciate their great efforts and patience with me. Every time I stop in is a great & knowledgeable experiance. Thanks for everything!!!
Exceeded my expectations - Mike56
Everything was easy and executed flawlessly. From making the appointment, checking in, getting a loaner vehicle, being contacted when work was finished and getting my car back
BMW of Westlake