Great Experience - laurelc
It is my first BMW and I had a great experience at BMW of Westlake. Ken was very responsive and made it quick and easy. The paperwork was super quick and the the run through of the car by the genius Nate was thorough and efficient.
Top Reviewed Specialists At This Dealership
Senior Client Advisor
BMW Client Advisor
Distance Purchase of a CPO X3 - Todd
I found a BMW that checked off the majority of the features I was looking for, but it was 4 hours south. I reached out to verify the availability and John Romell was the first person to respond to me. John was sure fast to respond to any of my email questions and we talked on the phone to arrange for the sale and delivery. John was very helpful in making the process smooth and pain free.
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Great experience finding new car - PM
I would recommend the Classic mini cooper dealership in Willoughby. Great salesman who are patient and kind. Will do what they can to make sure their customers leave with the car they want. I left extremely satisfied.
Outstanding Service Department - rkmcclister
We've had our BMW's serviced here regularly since 2009. In that time, we've dealt mostly with Josh and Brandon as our service advisors. They both have given us great customer service over the years as well as ensuring any service and/or repairs done to our cars were executed perfectly. We appreciate their attention to detail. About two weeks ago our 2016 X4 experienced a severe and complicated problem which rendered the car inoperable. No worries, as Brandon took exceptional care of us, making sure we were not inconvenienced while resolving the problem quickly and really going "above and beyond" not only to meet our expectations, but to far exceed them. Thanks!
Great experience, amazing staff! - X54Life
We stopped in late on a Saturday afternoon within two hours of closing. We were able to test drive two X5s and the sales team of Steve and Travis is acted like they had all the time in the world for us. I’m sure they wanted to move on with their evening, but we felt very special because of the attentive service by Travis. The service is what made us complete the purchase on the next business day. We definitely have found a great team at Middleburg BMW, and recommend them without a doubt!
Great Experience! - Frosted1
Found my experience with BMW Cleveland to be very pleasing. Salesman Manny O. was very to the point and kept his word on everything we agreed to during the sale. I was very pleased with the purchase of my vehicle from this dealership!!!
BMW of Westlake