Prefer Tim to handle my service. - MFLORESKE
The service department has been wonderful since day 1. Honest and always friendly. When I call with questions all are eager to help. Wish they would write down what I am coming in for instead of asking why I am there. I give the list when I call and sometimes don't remember everything when I come in for the appointment. Other than that Great!
Top Reviewed Specialists At This Dealership
Buick Specialist Sales Consultant
Sales & Leasing Professional
Sales & Leasing Professional
dealership could have gave me more to show me preciation - manny
I brought the automobile it was a nice automobile no problem salesperson was very nice and his boss was very nice but did you not offer oil change and free car wash nothing like that to make a person realized I appreciate buying an automobile from them so I gave them all three because it could offered more if they were really wanted to but didn't do that so I have no problem with that that's okay sorry gentlemen I give you guys at 3
Sales Manager New Vehicles
Great Service - D-Rail
Updated software in the car, changed oil and rotated tires. Fast, efficient and quality service. I would recommend them highly. Connie coordinates things very well!
Excellent in every way - Thesnyders2017
Josh Martin was fantastic to work with. We will continue to do business with both purchasing our vehicles and servicing them at Chuck Nicholson in Millersburg. In my previous career I had worked in the car business, which tends to make me highly critical at any dealer. I am extremely impressed with every aspect of this dealership. Great people, definitely recommend to all.
Body Shop repair from deer collision - Subiru
Collision Repair at Body Shop, good work, was done on time, friendly staff, easy scheduling. Lifetime guarantee on work and parts through insurance company. They cleaned the exterior and interior of the vehicle. Changed oil on request, replaced wiper blades and air filter on inspection and kept us updated on the service and repairs.
Ford to Chevy and happy. - BigE
After multiple problems with my Ford I ventured to Ferris. There I found a 2500 Silverado that fit my bill perfectly. Regardless of being happy with my trade in offer and purchase price of my new to me truck I would like to say thank you to the staff. Travis Metzger, Tom Jennings, Pat Ferris, and Brian Standiford along with the finance and service staff made it a wonderful buying experience with excellent follow up. I will without a doubt buy from them again and recommend anyone shopping to give them a shot! Thanks again Ferris Team!
Byron Christian - DOnnie43s
Byron was very professional. He went over everything I needed to know. Byron made sure I understood everything I signed. Byron was polite. Thank you.
New 2019 Buick ENCORE - robin534
After about a couple months of research I knew I wanted to purchase a new car before the end of the year. I've had my ol' Jeep Liberty for more then 9 years and it was time for an upgrade and a trade in. After test driving the Encore I knew this was the vehicle I wanted. Everyone was really cordial and friendly including the owner. They gave me the best deal for a 2019 model then 2018 so yes, it made more sense to go with the later model. I have always dreaded the car buying experience but I went by myself (as a woman) and was able to get a deal the was sensible and reasonable.
Victoria in finance gave some very valuable advice on the financing as well.
I absolutely love my new ride!
Quit sending me stuff.you rip people off - Timfox44601
Quit sending me stuff.you didn't fix my car.all you did was take money from me you said you would look into it and you didn't.your just into it for the money.leave me alone
Another Great Experience - Satisfied Customer
Great service and a good deal. 4th Purchase from Lambert. Sales staff was knowledgeable and friendly. Good experience.We will be back for the next one.
Great people ! - 2015 Silverado
John Hopkins, Service Manager, his team and team of techs are amazing!
Professional and courteous!
I could take my truck anywhere for maintenance/repairs but I choose Ganley due to John and his team.
Top notch customer service !
Highly recommend. - dee1015
It was time to turn in my 2015 Buick Regal and I was exploring options for a new car or whether to buy out my old lease. George Breckling was very knowledgeable, supportive, and patient. He answered all of my questions and cheerfully spent an afternoon taking me on 3 test drives. At first, I wasn't "in love" with the Buick Encore that George recommended (I've never really cared for SUV-type vehicles), & had made the decision to go home & continue my search another day. However, he worked with the sales manager to get me a great discount package (loyalty bonus, factory incentive, educator discount) & a monthly payment that is $35 less than what I've been paying. A.J. Borisa, the Finance Manager, made the paperwork process efficient & easy to understand. The cherry on the sundae, though, was when the Products Specialist (I'm so sorry, I've forgotten his name!) walked me through all of the amazing features & technology of the Encore. He made me really excited about the car & glad I had made the decision to lease it. Overall, it was a great experience without the high-pressure sales tactics & guilt trips that many dealerships use. I've ended up with a vehicle that better fits my budget and driving habits & needs- even my insurance premiums have gotten much lower. This is my third time leasing with Jay Buick. The first experience was not good (high-pressure sales tactics & guilt trips!), but the last two with Mr. Breckling have been outstanding, and I look forward to working with Jay Buick again in the future.
Great Experience with Mike Bell - Terrain
Purchased my Terrain from Mile Bell. This was easily my best car buying experience. Went very smoothly with no haggling or stress regarding the price or vehicle. Mike was awesome to work with. He went above and beyond keeping me informed even after his normal work hours. Few items that couldn't be finished before we picked the car up, were handled quickly & very well by the Service Dept the next week. Thanks to everyone on the Team for a great experience.
Great car buying experience! - KiaSorento19
Went in not sure what to expect but Crystal made me feel like family. She listened to what I needed for my 4 children without trying to put me into something I didnt like. She was fantastic through the entire process. I would definitely recommend her!
Car buying made easy - JimS
Bought my last Denali Terrain in 2015 from Matt Emrick and this year we turned it in and got a 2017 Denali Acadia. Matt always makes it so easy. Matt has turned out to be one of our best friends. Matt will do anything he can to get the car you want.
WORST LEASE EVER - tracie123
Returned leased vehicle, they parked it at Great Northern mall for 11 days till it was inspected. Full of scratches, will not return any calls.
Great Service - Ohiogirl
My windshield spray wasn't working and with winter snowsrorm quickly approaching I called. They got me in immediately and had a driver take me to work. They made it convenient and kept me posted throughout the day. Everyone from service to the office were friendly.
Unprofessional RIP OFF Artist - ACS
Sold me a new car w Service issues. Ignored my calls, I returned car next day and they keep my money
Horrible Management & Emploees/liars
Over and beyond - That girl
Bill Harris dealership in Ashland ohio is the best dealership I have ever visit and I have been visitiing dealerships for over two months looking for the right vehicle. It took 50 miles to find my fit. Truly amazed with Scott Harris wonderful personality and Nate Bowles excellent salesmanship who went over and beyond for me. I was completely sold with the attitude that was being displayed “WE GOTCHA”. Everything I requested they came back with an option or a solution. I have the Philosophy “if you are a solution-to someone or something “ you will always be needed. I definitely need a Nate Bowles and Scott Harris phenomenal people skills that shouts and demonstrates they really care. I thank GOD for you. You had to be Heaven sent. I will purchase again and will be spreading the good news to all the people I know. Thanks guys for giving me the keys to the ignition so I can go steer others into your LOT.😝. Too all go buy a vehicle from here.
Cheaters and liars - Victom
Bunch of liars that will do and say anything to sell a vehicle but as soon as you sign they don't care anymore!! DONT BUY FROM THEM
GREAT EXPERIENCE/FRIENDLY/GREAT CARS!!! - RONALD RICHARDS
I'VE BOUGHT (4) VEHICLES OVER THE PAST 12 YEARS FROM CLASSIC & STILL HAVE (3) OF THEM IN EXCELLENT SHAPE! I'M VERY PARTICULAR ABOUT MY CARS & CLASSIC IS THE ONLY PLACE I'LL GO WHEN LOOKING IN THE FUTURE!!
Excellent Job! - GoBrowns16'
Proud owner of a Yukon XL Denali!
Scott, Paul and Jim went above and beyond all of my expectations. I manage a dealership myself and I was very appreciative to the great job these gentleman provided. I've searched four states and over twenty-five dealerships in a three weeks span to find the right vehicle, right price and the right place to buy from. In the end, I found that customer service is clearly their number one priority.
Thank you so much for making the buying process as smooth and as easy as can be. Phenominal job!
I was extremely pleased with the sales representative,... - cdifilippo
I was extremely pleased with the sales representative, Rick Supeck, as he was interested in what I needed and did his best to provide the best assistance to help me achieve that goal and he did not attempt to talk me into something that I did not need.
I have purchased vehicles from Joyce Buick in the past and I must say that I was not at all happy with their service, or their attitude. I feel that the service that Joyce offers at this time is excellent and I would happily recommend them to anyone interested in purchasing a vehicle.
Stree Free Experience - kaps
I am not one who likes to waste my whole day at a Dealership Purchasing/Leasing a New Car, it is a complete waste of my entire day, but I found purchasing from Kasper Buick a wonderfully stress free quick process. My time is very valuable to me, thank you Kasper Buick for understanding.
All the guys were great. Very helpful and understanding.... - Barbiebats
All the guys were great. Very helpful and understanding. Showed me diff option, etc. treated me like I mattered. Gave me the best pricing and were super friendly.
I had some issues with my credit due to a divorce. Mr.... - Irish59
I had some issues with my credit due to a divorce. Mr. Hawkins treated me with respect and worked hard to put me in a vehicle. I would reccomend Mr. Hawkins and Sims Buick.
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