Bob Paytas is the man!! Thanks to him and the Klaben family - Cheryl
I met Bob Paytas in 2008 when He sold me my first Ford vehicle. I was not a ford vehicle fan. However after Bob taking time with me to explain and care about what I was looking for in a vehicle instead of just making a sale; I decided to give a ford explorer a try.. Bob assured me that my vehicle would last.. Now here it is 10 years later and still going in that explorer which has had minor issue. Needless to say when I decided to give it an other go at a vehicle I could think of nowhere I'd rather go than Klaben Ford and find Bob Paytas.. Bob was still here and to no surprise he welcomed me with a warm smile and remembered me as if he had just worked with me.. Again outstanding salesmanship and just a great person!! This time he sold me my first new vehicle and me and my family absolutely love it. Thanks again Bob for making my ford experience exceptionally great!!! Also a big thanks to the Klaben team you too were wonderful!! Sincerely Cheryl Lee..
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Great Experience - Shelley
I did not purchase at this dealership, but I did at another one. Josh made me feel at home and he gave me a good price on my car. Josh would always send me birthday wishes on my birthday which was so nice.
My new friend - John my friend
John Burn's the best dealer I've had the pleasure of knowing he was very attentive to my needs, friendly,warm,an all around good guy made me feel special, it's like I 've known him from before. it's like the saying goes.ive found a friend at Montrose. awesome job John Burn's your the best.thank you for everything 🤗
Excellent Customer Service - K Totedo
I was so pleased with the service at Preston Ford. My mother and I had the pleasure of working with Caitlyn in the hunt for a new car. She was extremely patient as we made our decision and answered all of our questions with outstanding knowledge. She ran all over the lot for us to find us the right car and allowed us multiple test drives. Our family has now gotten 3 cars from Preston Ford in the past three months or so while working with Caitlyn and we couldn’t be happier. I never once felt pressured by the staff at Preston. My mother and I were treated with the most upright respect during our visit. We were able to get a great deal trading in my old car.
Incredibly Nice Facility! Attentive Staff! Great selection! - Mike83
I searched for weeks for a pickup lease that would work for me. I checked every brand with no luck finding the right combination of options and price. When I started working with Greg at Parkway Ford, in just a couple of days, I was behind the wheel of the perfect truck for me! A 2018 F150 STX 4x4 Super Crew Sport in Lead Foot Gray.
mike sabatine - ann smith
I shopped around and when I went to Montrose Ford in Alliance I talked with Mike sabatine , he not only gave me a great deal, but he was easy to deal with and made your my car was filled up with gas also, and showed me service !1Thank you so much, will send everyone I know to see Mike !!
Certified Ford & Lincoln Sales Professional
Great service and great new SUV! - Odonnellma2
This is the second vehicle we have gotten from Sarchione. We received great service both times. No pressure. No haggling. Our perfect vehicle...thank you!
The Ganley staff had a complete team effort. - Tammi63
We had to replace our car, after an accident. Franco is definitelty the person in sales you want to deal with. He was compassionate and got us into a new vehicle quickly and effortlessly. I don't like change , let alone making such a big purchase with little time to do so.
The entire Ganley team made this purchase the easiest we have ever experienced. Everyone at the dealership was very friendly and helpful.
Sales & Leasing
excellent - dick 1
my sales associate name is carmin citraro made my truck buying experience a great one . Called on a saturday and she said she would call me back and did within half hour . I was coming from out of town and arranged to pick me up . Always answered questions or concerns that i had . Carmin made my truck buying very easy ! would reccommend her to everyone .
Tec Welch is Back!!!!! - mzrbyrd
I'm so glad to see Tex Welch is back in the car business. He's not just a salesman, he's a friend that looks out for his customer BEST INTEREST. Honest, friendly, and very knowledgeable. Spitzer definitely got a Gem! See you soon Tex!
Edit to yassss - Acidicrush23
I first inquired about this car first thing in the morning, the receptionist was very nice and checked to see if the car was available. It was! She said it was being serviced currently and gave me an estimated time. I called back around that time to make sure and she was able to give me a better time. I came up, was greeted outside by my salesman! I was able to look at the car while they finished up with it, we went inside and did the paperwork, did the test drive, and they even gave the car a wash and detail before I took it home! I was only there for a couple hours. Very fast and friendly. They offered me snacks and coffee for my wait. Will definitely come back in the future when I’m ready for a new car!
Purchased a replacement vehicle - Katb_70
I was shopping for a replacement vehicle due to a recent total loss. The Auto Nation entire team took such amazing care of me and went above and beyond to insure that all documents were in place. At no time at all, I was driving away in my new Fusion. I am very grateful to all involved who made this experience a positive one! Thank you all so much for caring for me like family!
Service Sells... - Fox Fanily
Sales sells the first, Service sells the rest...that's an old saying around dealerships and it still holds true today...that's why we buy from Donley Ford - their service department.
Awesome - Brian
I always leave with a smile on my face and feeling satisfied. I always recommend Donley to everyone. Thank you for another great experience again!
Excellent Experience! - Kleec4Christ
I have my Lincoln Town Car serviced at Elyria Ford every 5000 miles. The service staff is always very friendly, helpful, and professional. I highly recommend having your vehicle serviced there.
Thanks, Brian and Todd!
Great Communication - Alicia Phillips
I had warranty work done on my '14 Fiesta. They did an excellent job communicating any issues that came up. Every step of the way I felt very informed and I knew what to expect. I will be returning for any future repairs I may need.
Hayden Nichols made our business better. - Dean
Had lost contact with the Kepich Family for a while and had the need for a work truck for our business.
I stopped in and within a week was in our new F150 work truck.
I think they fall short exploiting their history in the auto industry servicing the business community for many, many years.
If your interested in one or multiple vehicles lease or purchase I recommend you give them a chance to earn your business.
G.R. Osterland Co.
Awesome Shelby GT350 Experience - Goodfella5101
I had been searching for a gt350 for a very long time and I found the exact match I had been looking for at this dealership. I called and talk to a fantastic sales associate named Paul. He was very friendly, and handled my sale very professionally and gave me next level customer service. In days prior to my pick up, he stayed in contact and made sure that I was happy in every step of the process. Upon arrival he had everything ready for me including my beautiful, clean, new car. He introduced me to the owner of the dealership, who was equally as friendly, and inspected my car while answering any questions I had. He made my whole experience special and I will always call Paul for any special purchase I need in the future!
Good service department - Darlene Rohm
Took my 2017 Toyota Tacoma for a recall check , 10 minutes later all done truck completely checked over. Thankfully my truck didn't have the recall problems.
Awesome - Lindenberger
I would like to give Paul Misch a huge thank you for helping me get a new car. There was other dealerships around me that told me that they could not help. So thankful for Paul Misch for all that he did to get me out of the car I was in.
1999 E 150 Convesion Van - Marks1999Van
Overall pleased with my purchase the van overall appearance was very clean for the year . The price was right. Jason and sales manager was great at working with us to finalizing our sale. I will say that when service inspected the. Vehicle before placing on the lot they did do a oil change but missed that the master cylinder brake fuild was low., tire air pressure low on all tires and the A/C not blowing cold air.
So far, great experience - Chris
Bought a very low mileage Mustang convertible from Dave. No haggle on the price means I needed top price on my trade in. They gave me $1k more than Carmax was offering.
They also matched the price of the extended warranty I was looking to buy from an out of state Ford dealer known for the lowest price.
They’re replacing a side mirror with cosmetic damage by the previous owner and have agreed to upgrade the mirror upon my request with me paying the difference in price.
Overall, a great buying and post sale experience. Highly recommend!!
Service Department experience - Grandma
I brought my car in for service this morning without an appointment. They were very courteous and made me feel comfortable. I was very pleased with the service. Would highly recommend them
Outstanding in every respect. - Dr. Ed
I've interacted with several Ford dealerships over the course of my lifetime. Kowalski Ford is Number One. The staff are courtesy and helpful. The service department is accommodating, prompt, and competent. In the past 30 years, my family has purchased or leased over 20 new or used Ford vehicles. We have always dealt with Mr. Rich Cifranic, the best car saleman I've ever encountered anywhere. He has detailed knowledge of all Ford products and is an expert in guiding the customer through the purchasing or leasing process, finding all available discounts along the way. He's extraordinarily conscientious, following up on all aspects of the process and promptly reporting to the customer. I recommend him without reservation to all potential buyers interested in purchasing or leasing a Ford vehicle.
Leasing made simple - CAM
I didn't think I would be able to get into a New Escape, but with Jeff's hard work I'm now driving a 2018 Escape SE. You need to visit them, easy to work with.
Great experience!! - kanman74
Christina Barbato made the purchase of my Mustang quick,easy and overall a great experience.not only did she have all the necessary papers ready when I arrived but also help in getting me a fair price on my trade in.I'd recommend Waikem Ford to family and friends and will look forward to shopping with them again in the future!
Customer service - Stan2
The way that Liberty's staff treats it's guest is unparalleled. From the moment I arrived I was greeted with a friendly smile and hello. Every staff member associates & management went above and beyond to accommodate me. Customer service a lost art for most, but not at Liberty Ford Aurora! Thank you
Satisfied with the experience. - John Phipps
This was the 3rd vehicle we have purchased from this dealership over the years and are happy with the experience and the car so far.
The sales people are the best! - Connie
This is the second vehicle I leased, through Hans Peter Wimmer. He is unbelievably helpful, understanding and so very flexible: he and the others stayed until almost 11:00 at night to help me get out of my previous lease, because of excess miles and early termination offers. I am on a fixed income. Mr Wimmer has been sensitive to this, and found all kinds of options, discounts, offers. And the other guys who were hanging around did too! And the finance guy, Morgan, who I signed all the paperwork with was definitely on my side. Between Hans, and Morgan, you can't get any better service.
I will mention briefly that I had three bad experiences with their service department. I will not return to them unless its necessary, My time is important to me, but not to the person behind the service desk.
I will, with confidence, go back to Hans for future dealings. The selection of vehicles is tremendous, and Hans is the best. Thank you, Hans, for your caring, helpfulness, chit chat while waiting, and most important of all, being customer-oriented. you are the best!
My Service Advisor Craig Johnson 5 Star - FrankCuevo
Craig Johnson is one of the most genuine, sincere and knowledgeable Service Advisors that I have had the pleasure of dealing with over the span of 20 + years as it relates to my overall service experience!
I have owned a wide range of high line vehicles from four BMWS, Mercedes Benz to my Ford F-150 Limited and can honestly say that Craig is right there at the top.
Thank you Craig and Liberty Ford of Brunswick for taking great care of my Truck!
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