Renewed my fourth lease at Airport Infiniti. - Mrso
Daniel Walker provided excellent customer service to me while deciding on a car and negotiating the terms Was available for questions and worked with me to find a vehicle and payments that I needed. Covered all options that they could offer. I would recommend Daniel Walker and Airport Infiniti as a customer.
Purchased used Toyota - Lisa1234
Very dissatisfied with Infiniti of Akron!! They were very dishonest! I purchased a vehicle after being told a problem, which they said was an easy fix, had been taken care of only to find out that it wasn't! I guess I should not have taken their word, lesson learned! After trying to call the salesperson, only to get his voicemail, I called his supervisor. His fix was for me to take it to a Toyota dealer. After spending that much money and having to take the vehicle someplace the next day to be fixed was ridiculous!! I am not one to write reviews but this experience was very upsetting. I never did get a call from the salesperson or a call back from his supervisor checking to make sure the problem had been fixed, which to me is very poor service. Buyers Beware!!!
Have always been happy - DAC
I always go to Infiniti of Beachwood when my car needs service and I always deal with Mitch. He listens to my requests/concerns and always takes care of things to my satisfaction AND in a timely manner. He also communicates with me clearly about the service being performed. When I need service, it's nice to call him, he remembers me from my visits, and I know he will always take care of things for me.