Oil change and tire rotation,winter checkup - timmasma
We had the car serviced, excellent care,friendly employees, car washed after service, nice waiting area with refreshments, and tv , in and out in good time
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
I leased a 2017 Ford Escape SE - Casey Bates
I had an awesome experience dealing with Ryan at Parkway. He was so helpful and helped me find exactly what I wanted within the budget I had set. I would definitely send anyone I know that wants a new vehicle to him. For it being my first new car, it was a fantastic experience!
Was the job done? - Ryan Eakins
I bring my 2017 Ford Focus there for its first scheduled maintenance. Me being in the car industry as well I know a couple things that sometimes slip by during scheduled service work. Knowing this I did a few things beforehand to my car that would tell me what was done and what was not. Most of the the little things I did we're done like loosening up some of the caps on the fluids in my car to make sure they were checked in making little on the weights of my wheels so I know they were rotated. But the final thing I did is put a label that said remove tag around the spare tires air nozzle, which when I got it back I checked immediately. To my disappointment it was not removed or moved it all. Being this was my first visit for service work at this dealership I was doing these measures to make sure I could trust the dealership with any future work to my car. Then not checking the spare tire pressure this makes me question if they are actually doing everything else that was supposed to be done during my scheduled maintenance I would like my car to last and I can only do so if all the maintenance is done correctly. But overall I had a good experience my service advisor was very nice to me and it turned out my service was free because it was my first one. Hopefully I am wrong about any other checks not being made and only my spare tire wasn't checked. I will be back again for my next service but hopefully next time they check everything.
New 2017 Ford Escape - kelseywhite12
John was fantastic with helping me find my new Ford Escape! I told him many "must haves" and he was able to find me the perfect car. Very professional and helpful. Will be returning any time I need a new vehicle!
Service Sells... - Fox Fanily
Sales sells the first, Service sells the rest...that's an old saying around dealerships and it still holds true today...that's why we buy from Donley Ford - their service department.
2010 civic si - DavidsonH2O
Very courteous and friendly and accommodating. Upon arrival , car was ready to test drive as they said it would be. We came to an agreement on price very easily and the sale was pretty painless. Good experience.
Great service - Gl1008
Brought a used car for my son. They could not have been anymore helpful . They went above and beyond to make sure I was satisfied
Good experience - Super duty rules!
Happy to say they weren't to pushy or using typical carlot crap tactics. Went pretty smooth. Going to a car lot is usually the last thing I want to do but these guys were refreshing. Treated very well.
i had a bad experience here - nanea2000
bought a used car from here, typical sales tactics, when asked to match kbb value i was told that nobody in the whole United States in the car business uses or looks at Kelly Blue Book, because it has no basis in reality, i even found another car at another dealership that was the kbb price and they would still not price match, sales man had cheap tactics like trying to promote local business. The car was missing some accessories on delivery was told they were on order and i should pick them up the next week, never heard back from them now they wont answer phone calls or emails. if you have to buy anything from here id get them to put everything in writing. after delivery to find that the stereo was not working properly, had to leave the car in service for weeks. id try to avoid as much as possible.
New car - joseph77
We just bought a new MKZ car and we love the ride and the looks of the interior. We where happy that our sales rep. Jeff called four times to see if we had any problems that tells me someone cares about the customer after they buy. So far thumbs up for Liberty ford.
Friendly - Mrichards24
Dave Ewing was a very nice guy and helped me when I needed a vehicle most. The car is great and I'll definitely be back for some oil changes.
Expensive repair, problem not even fixed after 10 days. - james
Took Piaggio scooter in for repair, it had under 100 miles on it. Ten days later they said it was repaired, $ 175.00 in labor, they said they cleaned carborater real good.Drove my scooter home that day and the next day it would not start! Called dealership and they said maybe needs a new carborater, they will pick scooter the next day and give me a price on a new carborator. No one ever called me back and no one picked up the scooter, what a joke, piss poor way to run a business
Financial Services Manager
Klaben Ford Lincoln
Parkway Ford Lincoln