Very helpful and super nice salesman that work with you - icelady605
The sales people were friendly and helped us with the car that my brother wanted. Working with both Glenn and Marcus made looking for a car easy.
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Went to buy a Rogue and came out with a Murano. - Happy in my car
This dealership did not high pressure me in anyway. They were informative and helped me make the best decision for the right vehicle and cost that fit my needs. Provided a fair trade-in on my old car and made the entire process very comfortable and pleasant.
After my purchase the follow up to assist with transferring my insurance and thank you gift were a pleasant surprise. I have bought from other dealerships in the past and never received the attention to detail that I got from Nissan of North Olmsted.
Thank you Nissan of North Olmsted Team!
Most people find car buying an unpleasant experience, BUT ha - Rematierra2
Most people find car buying an unpleasant experience, BUT having worked with Mark D. for several years, 4 vehicles, we don't even look anywhere else. Thanks Mark, Thanks I-90 Nissan!!
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Amazing purchase - Steelers4115
Greeted by Felix outside of dealership which was a nice first impression in regards to customer service. Friendly and good at building rapport with client. Knowledge of the car could have been better. Car sold itself more less.
Went back and forth with price to make sure we paid what we felt was the right price and we felt good about it but did feel undervalued as a customer when the GM came over to immediately suggest “something that was within our budget”. It wasn’t by any means outside of our budget but the fact that the price they started off with was wrong from the price online is what bothered me when it came to negotiating.
Thumbs up for Felix getting us a price we could agree upon and better yet the dream car my fiancé has always wanted. I would also like to thank Guy Ghrist on his service as he made us feel great about our purchase and even better hooked us up with the right warranties down the road. Very professional and knowledgeable in his field.
Overall good experience and would do business or purchase another car from Ken Ganley Nissan again!
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Certified Sales & Leasing Consultant
Why I would recommend Mansfield Nissan. - Dave
I have been taking my 2012 Nissan Altima to Mansfield Nissan for the past five years. The service we have received over that period of time has been great. We bought our Altima at a dealer out of state, but I have never felt that I been treated differently than if I would have bought the vehicle at Mansfield Nissan. The Service Department is always professional and courteous. They explain things very thoroughly and I certainly appreciate the job they do. I would recommend Mansfield Nissan to anyone without any hesitation whatsoever.
Quick and professional - Akron330
Hands down this was the fastest, easiest, most professional setting to purchase a car that I've ever experienced. Josh and Brett were amazing!! I appreciate how courteous they were. The free beverages, soda, popcorn, and snacks were a true bonus!!! I highly recommend!!
I have Nissan Quest 2011 and Nissan seantra 2014 - Sirima krabnoi
Today I have problem with the engine and I call to make appointment they said I can come now so service is fast also I like the environment
Napoleon rocks! - Deb1234567
Service was unparalleled! The service person I worked with, John “Napoleon” Gradomski was a real peach. He was friendly and responsive. Working with Napoleon and Adam Gaydos has been nothing less than fabulous!!
GREAT SALES - george
Luke Richardson was my sales man, very good job, found just what I was looking for.
George Strong I would highly reccomend his expertise. This is my 4th car from Waikem.
Caution Deceptive Trade Practices - GuitarGuy
Shortly after purchasing a used 2014 altima from another dealer, the car began to have ignition problems (not Ganley’s fault, although the car was originally from that location). However, after bringing the vehicle into Ganley Nissan Mayfield to diagnose, I was told by Service Manager Leo Beer, Jr. and his mechanic, that it was caused by “bad gas” and my manufacturer’s warranty was now void. On the receipt the mechanic indicated he “removed and wiped the spark plugs.”
After following all their recommendations, as I relied on their diagnosis, my car failed to start again while I was out of town. My only option was to due a spark plug change on the fly. While removing my plugs I noticed they were COVERED in oil. This was only a few days after the “bad gas” diagnosis. There is NO WAY a trained mechanic could EVER mistake oil on the spark plugs for “bad gas.”
Outraged, I returned to Ganley Nissan Mayfield and confronted Mr. Beer with the oil covered spark plugs AND his mechanic’s statement that he had wiped the plugs. Mr. Beer took the oil covered plugs from me, smelled them, and said, “smells like bad gas to me.” I have never been so offended.
I then immediately brought my car to Bedford Nissan for a diagnosis. They diagnosed a cracked block and warranty replaced the entire engine. Bedford Nissan was equally outraged and provided great service and I highly recommend them.
Later, I returned to Ganley Nissan Mayfield and requested from Mr. Beer a refund for my “misdiagnosis.” He refused to refund my money following a personal visit AND an email. Eventually, I contacted the Attorney General and was promptly refunded my money.
Great Personal Experience - djs2842
I came to Bedford Nissan to look at a car I was interested in. Our sales consultant, Jon Hausman,
was excellant at meeting my needs to obtain the car that he showed me. He had the car ready to test drive when I got there.He was nice and personable and explained everything that I needed to know.
I would recommend Nissan Bedford to other people.
First Car - tcross241
This was my first car and I couldn't be happier. I was able to get what I was looking for and for a price that was in my budget. My salesman, Shawn, was very knowledgeable about the car and did everything he could to get me the price I wanted. He answered all my questions and made it a smooth process. That first car is always a tough buy but I'm glad I made it.
The Service Dept is the "Stealership" Epitomized - jk317
The service department here is an example of the reason people avoid taking their car to the "stealership". I had a leak in my 2012 Nissan Rogue's external transmission cooler (a common problem according to Google) that caused the fluid level to get low. I took the car in and was quoted $1,312.45 as a "starting point" to see if it would fix the leaking problem. They told me it was 2-3 days for them to get the part and another day to install from there. Not being made of money, I found that the typical cost of this replacement is $468 with Genuine Nissan parts. I also found a non-OEM version of the part on amazon with 1-day free prime shipping for $83.57. It requires 3 bolts, and 2 hose clips to install the part. Needless to say, something is out of wack here. In the end, I ended up paying a $125 "inspection fee" and went another full day without a car. The experience was frustrating, costly, and pointless. We normally buy 2 year old cars and keep them for 5 years. When we go to replace this car next year, it won't be with Nissan of Streetsboro.
Lied about warranty on used vehicle to get sale. - upsetcarbuyer
I would avoid this dealership at all costs. We bought a used vehicle and was told we had a bumper to bumper warranty for 5 year or 60,000 miles. Which at the time of purchase would have given us another 2 years and/or 16,000 miles of full warranty.
Now in May of 2018 the back door of our used vehicle won't open and I brought it into the dealership to get this fixed since I assumed it was under our bumper to bumper warranty. I was told that our warranty expired at 36,000 miles and we were liable for the full cost of fixing the door. If we would have known that we really had no warranty on this vehicle when we bought it, we would have never purchased the vehicle. I know the salesman Max was desperate because we told him we were on our way to go look at a vehicle at a nearby dealership. That's when we were told about this magical warranty that never even existed. I emailed our salesman and the email bounced back as undeliverable. Probably due to him being let go or quitting.
Finance Manager and Sales
Nissan of North Olmsted