Vehicle purchase Jeep Patriat - Jeeploverdeanna1025
Excellent service all the way around, made it so easy for us, even let us take our vehicle home, and pay Tues when we get the insurance check after our purchase Sat.
Down to earth - BobsRamTruck
Straight forward. Discussed each detail and followed up with me. Have a new truck and a friend. This is the only place I recommend. Great place.
Great service - Elbert Ray Forman
Was able to schedule service at a convenient time. Staff kept me updated on progress of repairs and recommendations. Car was ready in very reasonable amount of time.
Car #3 ......Feel Good ! - RFTIII
Went to another dealership to look at a model not in inventory at Don Davis. Was not impressed with that model. Went to Don Davis to buy something else. Damian Haye met us on the lot. From the beginning he was very courteous and friendly. From then on he treated us like family, as is the case at Don Davis that is why they are my preferred dealership. Damian Haye took care of us even more so after the paperwork was done. Transferring belongings, going over all of the features ( which he was very familiar with ) even taking pictures. Can't say enough good about my new "friend" ! You need a car ? Go see Damian at Don Davis !
Fantastic experience! - GG
I looked at every Dodge Chrysler Jeep dealership east of Ft. Worth and was beyond satisfied with my experience with Rueben Perez at Huffines in Plano. Reuben is very passionate about what he does and a wealth of knowledge. Everyone at this dealership was personable, friendly and honest. The honesty and lack of pressure was a relief in the car buying experience. Their systemic/technological upgrades during the financial portion of the process was a great enhancement as well.
Great experience - Lanny
This was an easy and painless purchase for me and my wife. Thanks to all of the staff that we had the pleasure to work with.
Stands by their word - manuel gentry
I bought a used vehicle from Josh Hernandez found out it had a problem, he said he would take care of, and he did. Very good salesman to deal with, honest and trustworthy. I would recommend anybody looking for a new or used car ,truck to ask for him .A+++++
Easy purchase - tlb30
Smooth purchase experience. Had a crushing 4.5 hr drive to get there but the friendly staff, unbeatable pricing and great trade in pricing made the drive worth it.
Excellent experience - Michael 123
Awesome experience. Would highly recommended to family and friends. Staff very friendly and helpful. I would definitely purchase my next vehicle there. Amy Bulloch is an excellent sales woman.
Awesome experience - JJthree
I found this dealership through the Ram website. They had the exact vehicle I was interested in. I was contacted by Internet manager-Kris who answered my questions and set up an appointment.
I drove 124 miles to get there. On my arrival, Salesman-JT was waiting on me. We took a test drive and he was able to answer all my questions.
JT got the deal I wanted. I met both of the Mr. Elder's who treated my like I was an old friend.
When its time for another Ram, I'll be back!
Top Reviewed Specialists At This Dealership
New Car Sales Manager
Good service - Jamed
I have gotten very good service at this dealership . I called on Thursday and got in Fridsy morning and they did the service while i waited , just one hour.
Great! - ChargerLove12
I always bring my car to Klement for service and most of the time I can find a coupon or special on their website or the Mopar site. Always pay attention and let me know what my options are. Good job.
Perfect!!!! - Trevor Swenson
I bought 2 vehicles from this dealer over the space of 6 weeks. Everything went exceptionally well. I was very impressed with how awesome these purchases went. I flew in from AZ and they picked me up at the airport an hour drive away. I would definitely recommend them to anyone who is in the market for a new vehicle. Perfect! A+++ ask for Shelby!
Great - Brad crawford
Great experience, everyone's friendly and knowledgeable. You will feel like part of the family after you're finished getting a great deal!
very positive experiance - dc1011
very positive experience, Jeremy was very knowledgeable about all the different models of vehicles they had for me to look over. I would recommend to anyone this is the place to go to be treated fairly.
Water pump repair. - 2007 Nitro
Water pump failed while driving in Rockwall. Brought car to Rockwall Dodge service dept late evening. Service rep immediately inquired nature of problem. Mechanic diagnosed needed repair next day. Agreed to needed repair which was accomplished next day in AM. Very courteous and professional service.
Highly recommend - BHENDERSON0703
I am highly recommending this to all my family and friends they are the best people ever they are vary family oriented and they will go above and beyond for there customers
first time buyer! - JoshTrujillo
I'm a first time buyer and James Guerrero made the process smooth and easy! All of the staff were friendly and made me feel real comfortable. Would definitely recommend to anybody looking to get a new vehicle
Purchase vehicle - LarryC
I traded a vehicle in when I got there they had my trade valued at 15 instead of the 19700 we had agreed to on the phone. Told them I three dealers offer the 19 in three weeks. just didn't have the color I wanted. That is why I drove the 9hr to your dealership.. Figured he was playing me for a fool. Told him I'd leave without the truck an he said, But you drove a long way. I told him I could drive the long way back without it. He got up an said let me ask if I can get you more. Came back and said he typed it in wrong, he had put Tradesman instead of Express. Likely excuse. Then gave me 19 instead if the 19700. Then the Finance Man, charged me taxes on it. said in Texas they had to, told him we pay taxes when we get our tags. That I had never paid taxes out of state. But wouldn't listen, called a buddy of mine who's been a dealer for 40 years. Called a buddy of his, a Cadillac dealer in Texas. And he said it was up to the dealer. Dealer said they were try'n to finance the taxes to make a little more off me, made sense to me. Told them I'd pay cash for it. Hor not.e said I still had to pay the taxes. He said I'd get an extra $750 off to finance it is the only reason I did. Probably didn't get it. Now I've got to wait an see what kind of mess this turns out to be. Cause I was getting a vanity plate for it. Can't do it now, got to wait a year. Then nobody offered to show me how to operate none of the equipment on the truck. It's a Longhorn an got a lot of stuff to learn. The salesman was nice but I've had better. Then added a couple things to it after giving me a total on truck before I came down. Like A $1300 bullcrap dealer accessory charge for nitrogen an pinstripe an wheel locks. What a joke. Then was there nearly 3 hours waiting to get the papers done. I like my truck, hope it's last a while. I've bought 5 new vehicles in the last 7 years. 3 from the same dealer. But yours is the only dealership I honestly don't know if I'd come back to buy another one
Fantastic experience - Brende
Went in to test drive a Grand Cherokee, left with a 2018 Challenger. Steve Wooten is a wonderful man to work with when buying a vehicle.
New Dodge Ram Advertising - Charles Burrus
We went to the Dealer on Saturday 14 to look at the trucks that they had posted on the Internet.After looking at the trucks and talking to Justin and then he hooks me up with George the salesman. The truck wasn't delivered yet so we looked at the others on the lot.But when I find one and George looks it, I find out that they not able to do the price that is advertised.He laughs about it being a mistake but they advertise it with a rebate of $39,000.00. That is their mistake not mine,or is it a gimmick to get people to drive up. I would like to buy the truck for what it's advertised at. Or is it called False Advertising, I am confused, other businesses who adds come out wrong stand behind their mistake.
Oil Change - Kingbrad
Came in for an oil change. Bill was my Service Advisor. He was very nice and friendly. Had my car in and out in seconds. Really satisfied with my experience there.
Recabting Review - sonii_gonzales
I left an unfavorable review, but will recant on some of it. In general, friendly doesn't describe this dealerships. However, after an issue occurred with my vehicle (was there buying one for my father), they jumped thru hoops to help us. I appreciate their help and concern.
Helped - Straneded
We were driving to Galveston and we hit something in the road ... driving a Honda. We pulled in explained what happened and ask them to check tires and air them up. They put the car up on the rack and inspected underneath and aired up all tires. Thanks Bert!!
Awesome place to buy a Jeep. - Jknight1984
Tracy took time to show me all the units I was interested in and also emailed me pictures of a few while I was at other dealerships earlier in the day. Once I parked my truck in front he met me outside shook my hand and made me feel like family. Thank you for making my first time buying a new vehicle feel like the right decision and helping me find the right deal. I will only deal with Roger Williams as a dealer and Tracy IS MY SALESMAN FOR LIFE NOW! Good job guys.
Bought new car - Dissapointed
Went to buy a truck and made it really clear what I wanted and how much would be able to pay a month. Got a migraine while I was there told them I had a headache and they laughed. Thought I was kidding. Became the not so proud owner of a truck that cos about 200 dollars more than I wanted to pay. When I called them to tell them I would just come back for my previous vehicle they said they had already sent it to auction and I should have changed my mind earlier. But they had not told me the perimeter of time I had to Change my mind or I could of come sooner. Waited several days for sales manager to return my call but he never did. I have bought cars from them for 20 years, but I won't be making it 21. Would rather ride a donkey anywhere I have to go.
Fraudulent business practices - Madbuyer1234
Avoid at all cost.. this place is horrible in every sense of the word! They will tell you anything for a sale. Read your paper work carefully. Buy from another place. There are a lot of complaints filed against this place!
Great Experience - JJM21
Woohoo what a great dealership!!!! I visited several Dodge dealerships looking for the right Ram Sport. I came across this dealership and gave it a try.. What a great move. My salesman was Steve Roeder and he was great from the start to the end. He was very friendly and went above and beyond texting me photos of Rams. He did not have one that fit my need but he did not stop there. He went and brought in another sport from another dealership to make the purchase happen. He kept me in the loop the entire time. I also had the pleasure to work with Aaron Reoder and Amber in finance, she was so helpful and very detailed about everything. Aaron stayed in contact with me too when Steve was off and did not miss a beat. It was a great experience all around and made you feel like family.
Excellent customer service - GrantW
I visited the service department after being disappointed with two other Chrysler dealerships in town . I was pleased by the speedy service and professional behavior of Service Advisor Rolando Garcia Jr. and his team . All in all a very good experience, I will be back .
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