Hassle free and friendly service! We had a great experience! - MattOlmstead
Hassle free and great experience! The sales team was friendly and no pressure sales tactics. I would recommend this dealership to anyone. Thank you Terry Layman for a wonderful experience!
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Used Car Sales
New Car Sales
Great service - J2
We were looking for the Chrysler Pacifica and Matt made the transition of purchasing it seamless. The process of the purchase was only an hour long
Internet Sales Advisor
Satisfied customer - Happy customer
We went to a dealership before going to SS Dodge. We walked within 5 minutes cause didn’t get good vibe from other dealership. So we came to SS Dodge and Josh Hernandez was our salesman. Instantly got a good vibe from him. Not pushy just very good personality. Would recommend Josh Hernandez to be your salesman if you go to SS Dodge
Satisfied customer - Bassin life
It was a pleasure to deal with Ed Mack, I hope to see him in the near future on other purchases from this dealership.
I will tell everyone about the great selection
New Car Internet Sales
New Car Sales Manager
Good Experience - randallmahon02
This buying experience was a very easy and pretty quick experience with no "run around". We were not pestured or pressured about buying a vehicle but it was a very easy experience.
Buying a new Vehicle - Mark J
Morris's Tompkins was are salesman for me and my wife's new vehicle, he took the time to go over every detail inside and out on our new vehicle even helping us to set up the little thing like registering our vehicles through the Sxm Guardian system. And also to be noted me and my wife are from Houston and my father recommend me to come down to Plano Tx to do business with them and I have to say it was all worth it.
And also when the other salesmen by the name of Adam help me with my initial process on locate my truck so even though he was in my final salesman she actually took the time to locate my truck I would highly recommend this place to buy a new or used vehicle.
Buy a new vehicle - Ewolf
Tek was honest genuine and didn’t beat around bush he was awesome had a few vehicles we could choose from and test drive them all with little to no down time start to finish
New Car Sales Associate
INCREDIBLE CUSTOMER SERVICE AND FANTASTIC SALES FORCE! - Lisa D,
INCREDIBLE CUSTOMER SERVICE!!! EXCELLENT SALES STAFF!!!!
We purchased a used pickup truck for my son who is 18. He worked all summer and saved his money up to buy the truck he REALLY wanted. Two weeks into owning it and paying cash for it ($9500.00) the truck just stopped. Dead. I called Joey the Service Manager there and they got it in ASAP. I was having to leave town and explained the urgency of getting this vehicle fixed so that my son could have wheels while I was out. Joey and his team worked diligently and got it fixed in less than two days! Constant phone contact, emailing and wonderful communication by them to keep us in the loop and get the job done on time and NO CHARGE! I can't begin to tell you how this kind of services does NOT EXIST in the city at the city dealerships! This is the second vehicle I bought from this dealership and the second one I bought this year. (two teenagers driving age) I can tell you that Bonham Chrysler Dodge beat the city dealership HANDS-DOWN. No comparison at all! The city dealership could give two flips that my kid was driving a car with issues that they sold me, but not this dealership. I could keep going on but it is clear that Bonham Chrysler Dodge takes pride in their inventory used or new, takes pride in their customer service. They walk the walk, they put their money where their mouth is and the DELIVER! Don't waste your time with anybody else!
Certified Sales Associate
Great service - We goats
Took my truck in to get it checked out because it had an electrical issue they got it right in checked it out and fixed it fast mike was very helpful and understanding wesley was also a great help
certified sales professional
Great Experience - Claudia
Robert Espino was very polite, respectful and knowledgeable. I do plan on returning to this location as the customer service was excellent and the waiting area was very clean.
Internet Sales Consultant
AWESOME! AWESOME! AWESOME! - TSayman
Mario helped me get out of a car on its last leg and into a brand new Dodge Charger! All on my own AND I am still within my budget! He was easy to work with and made sure I understood everything that was being offered, and he’s funny too! Mario and the team of men he worked with Rob, Mike, & the others worked together to help get me into a new reliable car, I’m forever thankful! Will be taking my fiancé back there to look for his new vehicle soon so he will stop trying to drive mine!! Lol
Great Service! - SRTJoe
A few weeks ago took my Ram 1500 in for an oil change, tire rotation & 3 recalls.. asked the service tech if my truck would be completed same day.
Gave me a loaner Jeep to use while my truck was being worked on.
24 hrs later my truck was ready .
Go see Christina Ybarra at Meadors’ service dept.
Thank you guys,
Internet New Vehicle Sales Manager
Excellent buying experience !!! - ScottWaller
I purchased a pre-owned from Elder, Alexis Johnson and Forrest Elder are the BEST at customer service ! The truck was exactly what I was looking for and at a very good price . Alexis made sure that my buying experience was that of what I receive from the luxury dealers in Dallas. Bringing my vehicle and paper work to me in another town was A+++++++. Thanks Alexis.
Let's keep it #1! - Deadhead
Clay your Jeep service advisors are top notch. The coffee bar, not so much. Looking for sugar with no help. Had to walk across the sales office and get it myself. It's the little things that mean alot.
Fantastic experience - Brende
Went in to test drive a Grand Cherokee, left with a 2018 Challenger. Steve Wooten is a wonderful man to work with when buying a vehicle.
Happy Face - Ovshooter
I bought a clean used jeep. Everyone is very nice. Even after the sale. Haven't bought a car in 10 years, very impressed. Any of the sales people are nice. I used Zack Barnes. Thanks every one!
very positive experiance - dc1011
very positive experience, Jeremy was very knowledgeable about all the different models of vehicles they had for me to look over. I would recommend to anyone this is the place to go to be treated fairly.
GOOD AND QUICK - billy2455
EVERYTHING WAS GOOD NO PUSHLY SALES PEOPLE
DONE WHAT THEY SAID THEY WOULD DO IN A TIMELY MANNER
VERY NICE SERVICE STAFF WOULD RECOMMEND TO FRIENDS AND FAMILY
Worst car buying experience ever - Kkresta
Worst dealership ever. Purchased ram 2500 9.10.18....as of 11.15.18 still dont have my new plates. Temp plates expired. Very shady sales manager. They use a lot of shady sales tactics which i called them out on and my salesperson agreed with me but said it is policy....my ram was supposedly certified. It had broken seat belts, no coolant in engine, not detailed, smelled terrible, missing parts to jack set, no service records provided, tires inflated to twice the max rating, no cabin air filter, squeaking brakes, rattling ac fan.....when i called about the issues i was told by the sales manager, "i guess we are even" then he told me i mislead them on a service light on my trade in even though i provided paperwork from 3rd party ASE mechanic regarding error code and replacement estimate.....the sales manager told me the cost would be 4 times the quote......they also told me they completed recall repairs on my new truck but at my first oil change at a different dealership it hadnt been done....they took 2 months to pay off my trade in resulting in me getting charged late fees and toll charges for a vehicle i no longer own......now when i call bossier no one will let me talk to the general manager....no one will call me back.
Great service - Rvara17
This is a great dealership. I’ve dealt with this dealership multiple times and I always leave satisfied. The salesman Carlos Gutierrez is great he’s always a huge help. I highly recommend this place to anybody !
My Dealership for life - Hoke50
Easy, laid back buying experience. These guys were so patient and kind and put up with my indecisivene so that I was happy in the end. Thank you!
1 rated dealership - Texasdmarc
Best dealership in Arlington. I spent over 10 hours a day for 6 days trying to get a deal on a car. Ever single dealerships talk to you like you stupid and play these dumb games. This dealership said they wasn't going to play them games they was going to give me a good deal. La'porsha came out and she was friendly knowledgeable and willing to make this my last dealership. She gave me a trade in price that was so good I didn't have to negotiate, it was more than what I wanted. The car I bought had low miles and was the cheapest within 50 miles. If you want to get a new or used car and you tired of the games, you tired of the salesman's thinking they'll Einstein and you some brainless person. Well go to this dealership if you want to trade in your car they going to give you a good prices, if you want to buy a pre-own car they going to have good prices. You walk in you walk out a happy person take my word Classic Chrysler Dodge Jeep Ram Fiat of Arlington get 5 stars!! Ask for the la'porsha see will hook you up
Great Dealership - Jada
Initially, I went to this dealership on 12/5/2018 to test drive a new jeep wrangler but ended up falling in love with a 2017 dodge charger SE. Ryan, the used car salesman, worked diligently and persistently to get me into the car. He would not take no for an answer and exceeded above and beyond to meet my expectations. Jay, the sales manager, worked well with me on the monthly payments and overall price of the car. This is my first time purchasing a vehicle on my own and I must say the customer service and deal I received exceeded beyond my original expectations. I love my car so far. I just bought it on 12/6/2018 and I plan on doing another update after my first month experience. Thank you all.
Right truck at right price. - Randy
I wanted a new vehicle. Drove many cars suvs and trucks at many dealerships. Waxahachie Ford was unsurpassed. No pressure, just answers and suggestions. I am turned off by salesmen who want you to do everything they say instead of trying to find what I want to do and who don’t know how their vehicles work. I wanted adaptive cruise control and many test cars didn’t have it. Also some salesmen told me where to turn and got back to dealership before I could experience the cruise control even if it was on the car I was testing. Many didn’t know if it was stop and go cruise. Many didn’t know which cars had it.
Dealer Committed fraud BUYER BEWARE - Fulgham
I only had a test drive with this dealership. I did not make a purchase. I have 2 complaints. The first is when I was shopping online I received a code for a $50 gift card with a scheduled test drive and I never received it. I’ve inquired about it several times and received no response. Secondly, about 2 months after my test drive I received a toll bill for a vehicle that the state of Texas shows was in my name for 3 weeks. The Texas DMV has record that I purchased that vehicle from Dallas Dodge. I also received a notification from carfax that the vehicle in question was recently serviced. I never signed any loan or title documentation with this dealership My personal information was used to commit fraud by someone at the dealership. A quick search online shows that the salesman (Valentine Daniels) is still employed there and the dealership nor the corporate office has rectified the situation. They never apologized or admitting to doing anything wrong.
Crap service - Rick4483
Dishonest Dealership should be their title. $70.00 to install their battery? Really.
So much more. Just awful. Hidden charges, over all bad service. Mark tried. All new team there again. Horrible management.
Awesome truck buying experience - susanneeley3
At Dodge McKinney my salesman was very informative this whole experience was easy and would recommend to other ,all employees are very freindly and very helpfulwith what you are looking for😁
Disrespectful - Rafa
Worse Veterans Day ever!! After negotiating a deal for two days I was told that I wasted their time. Albert the sales person was very professional and went out of his way to make the deal happen. Kyle the manager on the other hand was very disrespectful and belittling. So I submitted my trade on the Frisco Dodge website and asked Kyle why they wouldn’t honor that value if it’s on their website. The vehicle was a demo and I was told from the get go that it would discounted and I qualified for additional savings. After the second night of being there for 3 hours, Kyle finally came out to tell me that no more discounts could be added. So I asked about my military discount that’s advertised and also about the value given for my trade on the website, Kyle said “So! I can’t honor it. Where do you work anyway or do you work?” I asked him what does that matter? Do I look like I can’t afford it? He knows I’m a Veteran! And I should have said that I have held a professional job for 23 years but I let him talk and I should have put my foot down but instead but my tongue. Kyle went off on me in front of a showroom floor full of customers just because I didn’t tell him where I work and I asked for my military discount. Then he proceeded to tell me not to waste his time nor his sales person but never apologized for taking up my time.
What a way to celebrate Veterans Day!!! Please don’t do business with this dealership because they clearly have no respect for your time, Veterans, not saving you money and will be very disrespectful if you don’t agree on their terms.
The best staff ever - Doracoronado1@gmail
David wilsie is an exceptional person. Very knowledgeable, professional and made my experience smooth and easy. I never normally have the dealership service my car however he is the type of staff member that will bring me back as a loyal customer. Thank you David.
Terriable experience with service department. - Bruce
Not a fast friendly customer service dept. There is no one there to meet and greet you in the drop off line. I always have to get out and go find a service advisor. When you walk in the office, there is still no greeting and all the employees seem to think they are invisible and don’t acknowledge you.
That’s just part of my problem with their service. I took my car in for a check engine light. First time was an easy fix, was told to bring back if the light came back on.
When I returned i was informed I need an appointment, enterprise was out of cars, and they were backed up. Also having a 2013 and no extended warranty seemed to be a mark against me. Service advisor very rude and inpatient with me when I continue to defend myself for not having an appointment for a random check engine light. My mistake expecting friendly service like the week before. Would like to give zero stars for friendly service.
Don Davis Dodge Chrysler Jeep
Forest Lane Chrysler Dodge Jeep Ram
Meador Dodge Chrysler Jeep RAM
Pre-Owned Sales Associate