Joe Koubek and Huffines Lewisville deliver again! - Swinning
I have had the opportunity to buy several vehicles over the past 18 years from Joe Koubek and Huffines Chrysler Jeep Dodge Ram Lewisville. Our most recent purchase was a vehicle for my wife. Joe takes exceptional care of his clients and is patient and informative throughout the entire process. I have recommended several friends and family to go get their vehicles from him. They have all been pleased and found what they were looking for. He cares for people and helps them find a quality vehicle for their families needs. Jeff Bockemehl helped us navigate through finance decisions and keeping the kids happy and occupied during the process. Huffines is a quality dealership with great people guiding you from start to finish with your purchase.
Top Reviewed Specialists At This Dealership
Internet Sales Manager
Used Car Sales
Fantastic experience - MMulleady
Classic of Denton created a great and easy experience in buying the right car for me. Salesman Matt Miller was fantastic. Great place! High recommend!
Internet Sales Advisor
New car sales - Alicia
Chris D was my salesman. I was upfront and explained I didnt want to spend my day purchasing a car. He listened and I was in and out in 2 hours. Hes a straight forward and wasy going guy thats not trying to upsell.. Great experience.
New Chrysler Sales
New Car Sales
FANTASTIC - DakotaTK
After a very stressful day of car searching they made it a breeze. I highly recommend cole newsom, and I’m in love with my new Jeep Grand Cherokee!
Great folks at Moritz - Chris & jim say Jeeps Moritz is great
Started with service shop as my current jeep had a leaky sunroof. Moritz was the only dealership that would get me in quickly. I had not used Moritz previously but glad I did this time. Will stick with these guys. We had been thinking of replacing jeep soon so we just we're looking around as long as we were there. Started in Used lot and Dave was great. Said he really didn't have what we're looking for but said he would check around. He called and said there was a 2018 grand cherokee on new lot that he could have pulled around for us to see. In the meantime Service called with estimate and that as the game changer. We didn't want to invest that much when we knew we were replacing soon. So... Dave did a great job finding us a vehicle, we liked it so he hooked us up with Bruce on thNew car lot and I now have a "new" jeep. Trade in was great. Dave and Bruce found incentives to get the price where we wanted.
It was late in the day but they never rushed us. We are very very pleased with both Dave and Bruce.
So our visit was first for service but wound up buying and happy jeep owner
CJDR New Car Sales Consultant
Great Dealership & buying Experience - bozo1234
This was our first vehicle we bought and was a good experience. Great sales staff and administration.
We will be buying from Daniel Passement again.
Purchased 2018 Jeep Wrangler Sahara - Teresa.Williams98
Hassle free experience, excellent service the moment we stepped on the lot. Earl is a remarkable sales agent he listens and responds accordingly! Damien great job also explains the service package.
New Car Sales Associate
New & Pre-owned Sales Executive
Internet Sales Consultant
Great salesman and finance guy - Hester
Will be back great experience , nice friendly people Kevin was straight forward honest and I will be using him again and sending more customers there
Internet New Vehicle Sales Manager
New Car Sales Manager
Awesome experience - JJthree
I found this dealership through the Ram website. They had the exact vehicle I was interested in. I was contacted by Internet manager-Kris who answered my questions and set up an appointment.
I drove 124 miles to get there. On my arrival, Salesman-JT was waiting on me. We took a test drive and he was able to answer all my questions.
JT got the deal I wanted. I met both of the Mr. Elder's who treated my like I was an old friend.
When its time for another Ram, I'll be back!
Thank You - Customer
Friendly people and great service. Jason made it happen! Truck was ready on-time. Would recommend their service to anyone. Extremely happy with the overall experience.
Chrysler Dodge Jeep RAM Sales
Service great, sales staff...run away fast & don't look back - TN Walker
Loved working with Service Center. Very Professional. Salesperson needs new career. Horrible at sales and made promises that he couldn't keep. Wouldn't call back when expected.
Great! - ChargerLove12
I always bring my car to Klement for service and most of the time I can find a coupon or special on their website or the Mopar site. Always pay attention and let me know what my options are. Good job.
Fantastic experience - Brende
Went in to test drive a Grand Cherokee, left with a 2018 Challenger. Steve Wooten is a wonderful man to work with when buying a vehicle.
Helped - Straneded
We were driving to Galveston and we hit something in the road ... driving a Honda. We pulled in explained what happened and ask them to check tires and air them up. They put the car up on the rack and inspected underneath and aired up all tires. Thanks Bert!!
very positive experiance - dc1011
very positive experience, Jeremy was very knowledgeable about all the different models of vehicles they had for me to look over. I would recommend to anyone this is the place to go to be treated fairly.
long wait times with little communication - Lakegirl
The only complaint I have is the wait time and communication between service and customer. On this recent visit, I left my car at 6:20pm the day before for a 7am appointment. I called around 2pm to check the status of the repairs but the receptionist said she had to leave a message with service to call me back. It wasnt until 6:17pm that I was called back (service agent had a personal crisis, but someone else could have called me with an update.) My car was left there for another night. I received a call early the next morning for pick up. HB Smart, service agent, was nice and helpful, explaining what had to be done to my car and why. My previous service was on a Saturday morning and I was waiting for more than 2 hours for an oil change and regular inspection.
Great service - Rvara17
This is a great dealership. I’ve dealt with this dealership multiple times and I always leave satisfied. The salesman Carlos Gutierrez is great he’s always a huge help. I highly recommend this place to anybody !
Excellent service, no pressure. - Jeepgirl
My husband and I had a wonderful experience purchasing a new vehicle. There was no pressure. The staff very friendly. I will definitely recommend the dealership to my friends and family.
Exceptional Experience - CLanders
I would recommend this dealership to everyone, my Salesman was Bryant Butler, very knowledgeable, friendly and professional. In and out with my new Dodge Ram 2500 in less than 2 hours start to finish.
The absolute worst. - Matt12
The worst I've ever experienced. I bought a new Jeep Grand Cherokee from Richardson Jeep. It broke down 2 days later and spent 35 days in the shop while Chrysler Jeep technicians made repeated guess attempts to fix the problem. Eventually, they replaced enough parts that the problem resolved, but were never able to pin point the cause. I called Richardson Jeep repeatedly during this process and, while they offered absolutely no assistance at all, was at least assured that they would make it right in the end....they did nothing. Then I wrote a negative review about my experience with them and someone from the dealership wrote back apologizing and requesting that I call them so they could "address my situation." I didn't call at that time because I had already invested hours into trying to get them to lift a single finger while the vehicle was in the shop and I didn't feel like wasting more time with them. However, the vehicle is now experiencing a similar safety problem and I want out of it before it causes an accident.
I called Richardson Jeep this past Thursday morning and asked them to make it right. They seemed very energetic at first and I thought they were actually going to do something. The sales manager me asked to give him a little bit of time to see what he could do to help. I waited almost 2 full business days and still hadn't heard back, so I called again. He apologized and told me he hadn't even looked at it yet, but would do so and call me back. He called me about 30 minutes later and offered to take the vehicle back for $4,500 to $5,000 less than the average trade-in value I found online and to give me "employee pricing" on a new purchase....
This is what "taking care" of a customer means at Richardson Jeep...sell you a brand new vehicle with a major safety defect, do nothing to help you get it fixed and allow you to pay out of pocket for 35 days of rental car fees, and then give you an insultingly low offer to buy the vehicle back and offer a standard discount available to anyone on a new vehicle purchase from them...They are a gross business. Their offer provided a great way for them to make money off me 3 times, but did absolutely nothing to help me overcome the fact that they sold me a dangerous vehicle that I'm afraid to put my family in.
There are a lot of good dealerships out there. Give your business to them. If you like a price at Richardson Jeep, ask a better dealership to match it. I sincerely regret ever stepping foot inside Richardson Jeep.
Poor Service to Purchase - DRROBERTBREEN
I test drove a used vehicle with salesperson. The vehicle showed low on gas but he insisted no need to stop...2 blocks from returning it ran out of gas! When we got back he told me he would call me "the next day." One week passed, I called him back, he was "out of town...call the other salesperson." I called and left a message but no return call. Because I was interested in the car I called one more time to person who is associated with my credit union. She assured me she could help. I went with her to test drive AGAIN, and I pulled over to put the top down (convertible). The top wouldn't come down, and had to drive back with whining of broken convertible. She apologized, and told me it would be fixed and she would call me back. Its been almost a week and no call back. The same car is still on their lot for sale. I've purchased over 50 vehicles in my life, but my next one will NOT be from Rockwall Chrysler Jeep Dodge!
Best car buying experience ever!! - Khen
I just want to thank Kevin Cole for being an excellent person! Not saleman but truly cared about my car buying experience. He went above and beyond customer service and genuinely love's what he's doesfair, upfront and honest and makes sure his client's are happy in the end. I am one happy lady!
Traded for upgrade - Rebel 1
Brought in a nice 2012 Dodge Ram quad cab w/hemi,they appraised it at being worth $12k payoff was $12.8k. They payed it off & sold me
a 2019 Rebel Crew Cab w/4x4 & 9speaker audio Alpine system w/subwoofer. Beautiful truck with a service contract. Vehicle price was very reasonable,& the sales person Valentine Daniels was very thorough.
Clueless - Truck55
My Ford F-150 was hit by lightning and I took it to this local dealership for repairs, which were mostly electrical. It is now well over 2 months later and my truck is still not repaired. Oh, I’ve picked it up 3 times from them, supposedly completely repaired, but it still is not running. I got almost 3 miles from the dealership before it stalled and died exactly like the two previous times that I picked it up. Customer service is horrible. When you call to talk to, the service reps, service managers and the “head” of service you usually get voice mail and many times the voice mail boxes are full. It doesn’t matter much because you seldom get a call back when you leave a message. I’ve given up. I’ll go somewhere else and you should too. It is laughable that they call what they have a “service” department.
First class sales Representative - Layne
I am thrilled with the service Lindsey Cox gave my daughter and I as we shopped for her first car. Lindsey made her feel comfortable and special. She went the extra mile answering questions, making sure everything was ready, and making the purchase an easy and pleasant experience. I look forward to shopping at this dealership again for my next purchase. Thanks again, Lindsey!
Shop somewhere else!! - Bryan
For anyone in the DFW area or if you know someone up here, DO NOT look to buy a vehicle from Frisco Chrysler Dodge Jeep Ram! I have never been so turned off by a dealership’s unwillingness to work with me! It took all afternoon to get the General Sales Manager to call me back after leaving messages with 5 different people. It took sending a message through the dealership website that wasn’t too nice to get his attention and make him get in touch with me. Keep in mind I am already a customer, not a new customer, and he talks to me with disregard and condescension. I am relatively new to sales as an occupation, but even I know you DO NOT treat a current client that way if you want to keep them!! You cannot tell me that a purchase cannot be undone (especially after only 1.5 business days), you are just unwilling to do anything about it. I will never, NEVER work with this dealership again, and if you don’t want to be treated as just another line item in the sales ledger instead of a person, you shouldn’t either!!!
Truck problem 9 hours from home - Creach
David Wilsie and the technician were awesome. I had just got to town after a 9 hour drive and had a problem with my truck and they worked my me in like it was no problem. They were busy but got it done with ease and made me feel comfortable in the process. I can’t say thank you enough for taking care of me so I could take care of my family.
Ask for Joe Ferguson - Adrian
Straight forward and no games played. Great dealer incentives to boot. Love our new 2019 Ram Larime! Awesome truck and love it! Thanks Joe Ferguson!
Fraudulent business practices - Madbuyer1234
Avoid at all cost.. this place is horrible in every sense of the word! They will tell you anything for a sale. Read your paper work carefully. Buy from another place. There are a lot of complaints filed against this place!
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