Great service and excellent customer service - Griff
Has a great experience there; I went to promotion today giving us to try out the new line of trucks. Ray came up to me to help me out to let me know what going and was helpful the rest of the way. Alone with the Salesman's Aaron Roeder taken me to test drive the new RAM and was very friendly and informative. Would recommend to my friends and family looking forward to go there again to get service. Thx again!!!
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The best car buying experience in my life - Melika Hunter
JB was my salesman and from the moment I arrived he went above and beyond to make sure that everything on my check list was crossed off, he made sure that I left with exactly what I wanted.. I strongly recommend that everyone looking for a new car goes and talks with JB because he's gonna get u in what u want for a affordable price.. I'll never go to another car lot again now that I've bought a car from Alfa Romeo Fiat, I'm home..
no pressure - 300 guy
Traded in my car and got a good deal on a used car, Kevin Cole was great as my salesman. Thank you again for great service.
Customer Service - Brebo4248
I purchased my 2017 Fiat 124 Spider in Austin just a little over 1 month ago. My first trip out of town was to Dallas for the Adele concert. So excited about it all. As soon as we got into Dallas we had car trouble with all kinds of instrument lighting going on. I am very happy to say it did not strand us on the busy I-35. But we could go no faster than 30 mph. Safely off the freeway, called for roadside assist, then I called Holt Fiat of Hurst as this was the closest business for this service. This was over 30 miles away. Around 4:30pm I called to tell them my situation and that I would need a loaner car. Had these tickets for concert since Jan. Marcus assured me there would be a Fiat 500 for our use. Due to 5pm traffic and distance we had to drive I was afraid we would not get the towing done by them closing at 6pm. So I called my Austin Dealership and they gave me the general managers mobile number. When "Mr" Dhruve, GM returned my call he states there was no car to loan. Well, do I need to tell you what I said after a brand new car breaking down in traffic, freeway, under 1,000 miles and it being my very first out of town trip??? He states this without even discussing it with anyone else as far as I know. I told him I was promised one by Marcus. Then I had a few more choice words for him. He then states "if he promised you one, then we will find one!" Happy ending, we got a loaner car thanks to Marcus and for Sean staying after 6p to see we got it. Oh, we got to dealership at 6:03. So kudos to great customers service from Sean and Marcus. Mr. Dhruve, I don't know how you ever got your title with your poor customer satisfaction. And this not so great rating was ALL due to "Mr" Dhruve.
Watch out for Frank Ivens - Jeepguy
Read the reviews below and Frank Ivens name keeps popping up. I purchased a 2015 Jeep SRT last October. I had car trouble driving my trade from Denver to McKinney and was told my $5000 trade was now worth $500. The chrome wheels on the 2005 Grand Cherokee alone were worth $1000 before taking in the fact the rubber was only two weeks old. I was stuck so I went ahead with the transaction and only asked Frank that he get me an English manual for the vehicle. It's now 6 months and 10-15 emails later and I still don't have a manual. It sounds like I got off better then many of those who have posted here thought. My advise would be to find someone else to buy a car from.
good service at Clay Cooley - olgaibarra
I wanted a new car and I went to clay Cooley Irving tx. As soon as I got there Samuel helped me to find the best truck for me with a good price just how I wanted it .