Great Experience - Claudia
Robert Espino was very polite, respectful and knowledgeable. I do plan on returning to this location as the customer service was excellent and the waiting area was very clean.
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Pleasant - jose1198
Sal is very knowledgeable and courteous. Would definitely refer family and friends to him. All of the employees that approached us were very courteous. Facilywas very clean.
1 rated dealership - Texasdmarc
Best dealership in Arlington. I spent over 10 hours a day for 6 days trying to get a deal on a car. Ever single dealerships talk to you like you stupid and play these dumb games. This dealership said they wasn't going to play them games they was going to give me a good deal. La'porsha came out and she was friendly knowledgeable and willing to make this my last dealership. She gave me a trade in price that was so good I didn't have to negotiate, it was more than what I wanted. The car I bought had low miles and was the cheapest within 50 miles. If you want to get a new or used car and you tired of the games, you tired of the salesman's thinking they'll Einstein and you some brainless person. Well go to this dealership if you want to trade in your car they going to give you a good prices, if you want to buy a pre-own car they going to have good prices. You walk in you walk out a happy person take my word Classic Chrysler Dodge Jeep Ram Fiat of Arlington get 5 stars!! Ask for the la'porsha see will hook you up
False promises and lack of any customer service - Carbuyer McKinney Texas
After purchasing a vehicle with false miles advertised I was told I would be compensated for the difference in Miles as well as a full tank of gas when I pick up the check the check should be there in four days they told me it has been now 6 weeks and I have called practically every day trying to get someone to call me back and sort this out the sales people will not call you back the store manager will not call you back no matter how many messages you leave and with whom the store manager basically told me the company had bigger things to do than worry about my check I suggest shopping elsewhere it's not worth the hassle
good service at Clay Cooley - olgaibarra
I wanted a new car and I went to clay Cooley Irving tx. As soon as I got there Samuel helped me to find the best truck for me with a good price just how I wanted it .
Customer Service - Brebo4248
I purchased my 2017 Fiat 124 Spider in Austin just a little over 1 month ago. My first trip out of town was to Dallas for the Adele concert. So excited about it all. As soon as we got into Dallas we had car trouble with all kinds of instrument lighting going on. I am very happy to say it did not strand us on the busy I-35. But we could go no faster than 30 mph. Safely off the freeway, called for roadside assist, then I called Holt Fiat of Hurst as this was the closest business for this service. This was over 30 miles away. Around 4:30pm I called to tell them my situation and that I would need a loaner car. Had these tickets for concert since Jan. Marcus assured me there would be a Fiat 500 for our use. Due to 5pm traffic and distance we had to drive I was afraid we would not get the towing done by them closing at 6pm. So I called my Austin Dealership and they gave me the general managers mobile number. When "Mr" Dhruve, GM returned my call he states there was no car to loan. Well, do I need to tell you what I said after a brand new car breaking down in traffic, freeway, under 1,000 miles and it being my very first out of town trip??? He states this without even discussing it with anyone else as far as I know. I told him I was promised one by Marcus. Then I had a few more choice words for him. He then states "if he promised you one, then we will find one!" Happy ending, we got a loaner car thanks to Marcus and for Sean staying after 6p to see we got it. Oh, we got to dealership at 6:03. So kudos to great customers service from Sean and Marcus. Mr. Dhruve, I don't know how you ever got your title with your poor customer satisfaction. And this not so great rating was ALL due to "Mr" Dhruve.
Metroplex Chrysler Dodge Jeep Ram FIAT Sales Showroom