2016 malibu - Malibu0009
Me and my wife are thrilled with our new 2016 Chevy Malibu. We got it from Alfa Romeo Fiat of Fort Worth for a good price!
GREAT EXPERIENCE - JDW1966
This dealership is under new management. I dropped in just after the new group took over. Having purchased dozens of vehicles over the years, I have to say, these guys are great! Every person from sales, to finance, to management was right there to make this easy. The GM took time to make sure I was taken care of and they have followed up with me several times after I purchased the vehicle. Service department was great as well. A few minor issues were immediately resolved and they put me in the same vehicle while they had mine. A rare treat to purchase a vehicle without feeling like I was conned.
Top Reviewed Specialists At This Dealership
Internet Sales Consultant
Pre-Owned Sales Manager
no pressure - 300 guy
Traded in my car and got a good deal on a used car, Kevin Cole was great as my salesman. Thank you again for great service.
Customer Service - Brebo4248
I purchased my 2017 Fiat 124 Spider in Austin just a little over 1 month ago. My first trip out of town was to Dallas for the Adele concert. So excited about it all. As soon as we got into Dallas we had car trouble with all kinds of instrument lighting going on. I am very happy to say it did not strand us on the busy I-35. But we could go no faster than 30 mph. Safely off the freeway, called for roadside assist, then I called Holt Fiat of Hurst as this was the closest business for this service. This was over 30 miles away. Around 4:30pm I called to tell them my situation and that I would need a loaner car. Had these tickets for concert since Jan. Marcus assured me there would be a Fiat 500 for our use. Due to 5pm traffic and distance we had to drive I was afraid we would not get the towing done by them closing at 6pm. So I called my Austin Dealership and they gave me the general managers mobile number. When "Mr" Dhruve, GM returned my call he states there was no car to loan. Well, do I need to tell you what I said after a brand new car breaking down in traffic, freeway, under 1,000 miles and it being my very first out of town trip??? He states this without even discussing it with anyone else as far as I know. I told him I was promised one by Marcus. Then I had a few more choice words for him. He then states "if he promised you one, then we will find one!" Happy ending, we got a loaner car thanks to Marcus and for Sean staying after 6p to see we got it. Oh, we got to dealership at 6:03. So kudos to great customers service from Sean and Marcus. Mr. Dhruve, I don't know how you ever got your title with your poor customer satisfaction. And this not so great rating was ALL due to "Mr" Dhruve.
Liars and Cheats! - Bill12345
I spent the better part of two days negotiating a purchase of a Mercedes and a trade. At the conclusion we shook hands and I prepared my car to be traded. Upon arriving at the dealership I was informed the the lying sales manager was reneging on the deal and they wanted an additional $1,150.00.
BEWARE OF THESE LYING, UNDERHANDED PEOPLE! You would be wise to stand clear of this place...
good service at Clay Cooley - olgaibarra
I wanted a new car and I went to clay Cooley Irving tx. As soon as I got there Samuel helped me to find the best truck for me with a good price just how I wanted it .