Lots of years - Decades of visits
Freeman dealerships are some of the best in the DFW area. Have used the body shop for over 35 years, bought first of several vehicles in 1987. Found service experience second to none over these many years.
Breath of Fresh air - Robert Berger
This was one of the best experiences I have had at a dealership. Friendly, courteous service with no pressure.David showed more professionalism than I have seen in many years at any car dealership , to include Audi and Mercedes. He spent time to insure that he explained each feature of the car and went the extra mile to make sure I was comfortable with the vehicle
Dependable - TundraLover
They got my products I ordered in sooner than promised and finished the installation on time with no delays. I also received a loaner vehicle and Aaron was smart enough to give me a vehicle that he knew I was interested in purchasing later this year. Now, maybe sooner rather than later. This entire dealership has great customer experience.
Unexpected Pleasure and Purchase - TomF
My positive impression of the dealership began when I was met at the door and guided to the best employee to help with my interest in a Genesis, Tom Chu. Tom was extremely knowledgeable about the Genesis G90 and listened carefully to assess my needs and interests. I originally intended to simply drive a Genesis G90 as I had done a good bit of online analysis of many luxury vehicles. After the drive, Tom found the perfect model and color. He then put together an offer I couldn't refuse. Tom knows his products and understands how to deal with people. In the past, I've not enjoyed buying a new car, but this time, Tom made my experience rewarding. Thanks, Tom!
Overall experience - Fino00
The staff is amazing and service team is extremely friendly. They took care of all of my requests. From an oil change and finance questions!!
Jazmin Rocks! - Chris2011
I just want to take a moment to acknowledge Jazmin and her stellar customer service. I spent the better part of two hours being given the runaround by Hyundai’s Blue Link customer service team. They told me I could only enroll online. After the online enrollment was unsuccessful, it gave a message that I had to go to the local dealer to enroll. After being on the phone with dealership for 15 minutes, I was told I had to go back the Blue Link’s customer service. I called them back and was told I had go back to the dealer to have the VIN cleared. I called the dealer back and was transferred to the same gentleman I’d just spoken to, who transferred me to Jazmin. By this time, I was extremely frustrated and discouraged in getting the service. Jazmin was able to turn my frustration completely around! Jazmin was able to get my service activated and had me on my way in less than 5 minutes. The Bob Stallings dealership has to know that they have an employee that delivered flawless customer service in Jazmin. She truly showed herself to be THE WORLD’S BEST IN CUSTOMER SERVICE!! Thank you, Jazmin!
Excellent and thorough experience - Steve707
Was cross-shopping a Ford Fusion vs. the Hyundai Sonata. Soon realized the Sonata was a better fit (literally) for me as I am a big guy. More room behind the wheel and the doors open almost 90 degrees allowing much better ingress/egress for the old, fat and infirm such as I.
Had contacted the dealership through the internet and scheduled a time to come in and see Eddie Frazer. Eddie was very thorough, friendly, knowledgeable and helpful. I soon determined the Sonata was for me and we agreed on price.
Very quick, enjoyable experience. Eddie even removed the toll tag on my old vehicle before I drove off in the Sonata. I would recommend Eddie and the dealership.
Scott Pricer - blackirish777
We like our new vehicle. The service at this dealership was great. Larry was very knowledgeable and was helpful through the whole process. Thanks for all of the help.
Purchase - rjmillican
Trey was very straight forward and gave us the information we needed and Bailey was very efficient at closing the deal. My only complaint would be the interior rear window was not cleaned!
Potter - rusty7
I was very please with all of the service provided to me! Tommy was very nice and thorough! The car is great and my daughter loves it! Thanks again Tommy! 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻 The car handles great, drives smoothly and meets our needs!
Vehicle purchase - sgh.vippass
It was a great experience. I got the car I really wanted, in the color I wanted. I can’t thank the staff enough for how much they helped me.
Pick your car out online - toddremery
Picked out car and did most of the paperwork from Home. Should have saved a lot of time. Financial department was 80% of my time.
New Santa Fe - geobow0917
So far am pleased with Santa Fe, it's ride and handling, fuel mileage, features and comfort. Do with the option of electric folding mirrors was available on Santa Fe.
Out of the wa but worth it - tuffy_tac
Overall experience nice. Salesman and manager very cordial. I have bought several new vehicles from different Dealers, and feel this was one of best experiences I have had. would highly recommend this dealership especially to older people who don't like a lot of back and fourth negotians
Very friendly and I felt comfortable. Communication was A+ - Linny
An ad from CarMax popped up on my computer as I was looking for info on my CX9, It was a CX9 that had low mileage and only 5 years old. It was late at night and I asked the dealership if the car was still available. Immediately, I received at least 4 responses. The salesmen were in communication all the time,. Any question was answered immediately. Cody was very friendly and put me at ease. I am buying the car today,
Great job brad cox - leslie83
I really like my car and love my experience it went great love how they really worked with us on price to try and get it to where we could afford it im so in love witht he car and this times experience
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