Great service!! - Mazda0028
I had a time crunch to get an oil change done. They got everything finished and a recall done with in an hour. Great job!!
Top Reviewed Specialists At This Dealership
Mazda Sales Advisor
Mazda Sales Manager
Mazda Sales Advisor
Above and Beyond - Helen53
We were assisted by salesperson Edida Cruz and had the best car buying experience! Both Edida and her sales manager Larry made us feel like the most valued customer ever. We are very happy with our purchase and in the dealership and people we met at Freeman Mazda. Go there!
Great purchase experience - Sidorov
Charlotte did a great job meeting my purchase needs. Everyone who comes to hiley mazda should see her. Great job, I will definitely recommend you.
Car purchase experience - Stephanie T
I dreaded this in advance due to a bad first experience (another dealership). This was completely different and refreshing to be honest. The staff was very friendly and helpful. I'll recommend to friends in the future!
Excellent as always - Happycustomer123
Outstanding customer service, professional and courteous staff and maintenance personnel. Excellent job taking care of my vehicle. Honest upfront information on the required maintenance and associated cost.
A great experience! - Quirky813
Let me just start by saying that I absolutely dread the new car shopping/buying process but I can honestly say (and I don't say things I don't mean) working with William Ramirez was about the easiest process that I could have imagined. We began conversing through email (never hassled to call me) and he listened to what I said I wanted in a vehicle and he very quickly responded by offering several vehicles to review. I started the process on a Monday or Tuesday and ended up going into the dealership Friday morning at 9am. From the first meeting, William was very knowledgable about the car and took the time to answer all of our questions. We test drove, talked through what I was looking for in a vehicle, the price, my trade-in, etc and we were off to the races. I had already gotten a estimate from Carmax on my trade in plus worked with my credit union to secure financing so I was ready! I told him what I was looking to pay and why. After a few hours, we were the new owners of a 2017 Mazda CX-5 Grand Touring with the Premium Package UNDER what I wanted to pay! I couldn't be more pleased with this transaction and I highly recommend William Ramirez to anyone that is looking to purchase a new Mazda or Ford. He wasn't pushy and I never got the feeling that he was not listening to my requests. Awesome salesman, wish all of my dealings were as pleasant as this one. Kudos AutoNation, William is a keeper!
Top Notch As Usual - MazdaT
Victor always goes above and beyond to make sure everything goes as smoothly as possible, with car service & repair, with top notch professional attitude and honesty. I came here for the life of my Mazda 3, brought my mom here to purchase a Mazda 6 and still get that serviced here as well. All because of the service at this location.
Run, run fast away from here to another dealer - Driver
Sales manager bordering on outright lying about condition of the car I was considering buying. There was hail damage, huge scratches on the hood(another salesman told me they’d placed their Christmas decorations on the hood of this car; how stupid can you be. Somehow this left deep into the metal scratches). I’d had 4-5 conversations with the sales manager via email and text and he never mentioned once that these cars were damaged. When I went to the dealer to see the cars and realized they were damaged I confronted the sales manager and asked, Don’t you think you could have been honest in any of our 5 conversations and told me about the damage on the cars? His answer, I suppose I COULD have, but I didn’t. I told him he is the exact reason people hate car salesmen. He just shrugged. Bad vibe, bad ethics, bad cars, bad deal. Don’t do it. There are better places out there.
Mazda Finance Manager
Classic Mazda of Denton