Great Service - Donna
Dealership was friendly and vey easy to work with. Chris was very knowledgeable and fast follow through to trade in and buy car. Would highly recommend Chris Garner
Top Reviewed Specialists At This Dealership
Mazda Sales Advisor
Mazda Sales Manager
Excellent experience - Glover
Had my first oil change yesterday anxd as usual, Terri did not disappoint with her timliness and to make sure the customer was happy. So glad I bought and have service at freeman Mazda
Internet Sales Manager
Amazing, friendly, professional - Niklbasham
Greg Powell is phenominal!! I've never had anyone at a dealership treat me so well. He totally changed my view about a car salesman. All around great guy!!
Very accommodating friendly service . - pstone67.
The whole crew was awesome from the GM to the sales Finance was incredible as well ! Gabby Bart and Bret and Nasser were great I test drove the car with Gabby. Very professional lady.
A great experience! - Quirky813
Let me just start by saying that I absolutely dread the new car shopping/buying process but I can honestly say (and I don't say things I don't mean) working with William Ramirez was about the easiest process that I could have imagined. We began conversing through email (never hassled to call me) and he listened to what I said I wanted in a vehicle and he very quickly responded by offering several vehicles to review. I started the process on a Monday or Tuesday and ended up going into the dealership Friday morning at 9am. From the first meeting, William was very knowledgable about the car and took the time to answer all of our questions. We test drove, talked through what I was looking for in a vehicle, the price, my trade-in, etc and we were off to the races. I had already gotten a estimate from Carmax on my trade in plus worked with my credit union to secure financing so I was ready! I told him what I was looking to pay and why. After a few hours, we were the new owners of a 2017 Mazda CX-5 Grand Touring with the Premium Package UNDER what I wanted to pay! I couldn't be more pleased with this transaction and I highly recommend William Ramirez to anyone that is looking to purchase a new Mazda or Ford. He wasn't pushy and I never got the feeling that he was not listening to my requests. Awesome salesman, wish all of my dealings were as pleasant as this one. Kudos AutoNation, William is a keeper!
Good shopping experience - P
detailed introduction. The salesman and the manager are very patient. The car I bought is very nice, and I really like my new car! ! it is really a good shopping experience!
Rude and Deceiving - KAL686150
I inquired about a car that was listed online at a GREAT price. Todd informed me the price was a mistake but to stop in to see if we could still work out a deal. I thought the price was too good to be true so I should have known better. Mistakes happen. I wasn’t upset. I still went in, test drove the car and sat down with Todd to talk about numbers. I was up front on what I wanted to pay for the car. He first came with an astronomical number like most sales associates do. But when I began to negotiate Todd became rude and acted as if I was the dumb one for wanting a fair price. He told me I wasn’t serious about purchasing a car and he would get my keys. He not once tried to counter my offer. I spent a total of 10 mins talking to him. Now I do appreciate him not wasting my time but I don’t appreciate him questioning my intent. I would not go to a dealership to waste my own time. Long story short, I purchased the vehicle I wanted from another dealership. And I later found out the vechile I was looking at at Hiley had hail damage. Which they did not inform me of.
Got a new car and incredible service! - andrewbabb
I originally went in to window-shop some used Mazda 3s, but Darian Cunningham was able to find a NEW Mazda 3 in my price range and it was a no-brainer. Came back later that evening go do paperwork and was out of there in no time. Tommy in Finance literally wrote out all of their warranty programs and add-ons and made it very easy to see which ones were going to be useful and which weren’t.
Later, there were some minor maintenance issues and we couldn’t quite agree on who was responsible for it. Mike Domenico helped out here and offered to take care of it, which was incredibly helpful.
Classic Mazda of Denton
Mazda Finance Manager
Mazda Sales Advisor