Great Experience With Emich Chevrolet - Adearman
Emich Chevrolet was an incredible experience, from the moment I called all the way through the process of purchasing. Kyler Bejarano helped me all the way through the process, and even when I thought we might not get a deal done he went above and beyond to make sure I was comfortable with our deal! I really appreciate the time he spent with me, as well as the rest of the staff for making the experience so great!
Top Reviewed Specialists At This Dealership
Sales & Customer Satisfaction
Wonderful - Dennisewilliams01
Everything was great, my wife & I were especially impressed with Amy. Her help & professionalism was great. I think my rating just went down from the stupidity of requiring "25 words long". What's s magic about 25 words??? Seems to me it's the stupidity of some pencil pusher. Now, do these extra words give you more help??
Excellent service - KaylaHarm
Bryan was extremely helpful through the whole process. He contacted me promptly after I submitted an online inquiry, and answered all of my questions. When I came to the dealership for my appointment he had everything ready. This has been a great car buying experience overall.
"Steve Rodriguez - J&JP
We made an appointment for a Saturday to test drive a pickup we were interested in. Our schedule changed and we were able to go on the Thursday before. As soon as he heard our name, he automatically knew which vehicle we wanted to see. His attention to detail made our purchase go super smooth. Thanks J&JP
Commercial/Fleet Sales Manager
Exceptional Service - Colorado4life
Danielle displayed exceptional service. She went above and beyond my expectations. Friendly welcome within five minutes of arrival, offered information on hand and her calm, yet confident, appearance relieved any doubt. I was taken care of in and outside of the paperwork and would not only recommend Danielle but Stevinson Chevrolet.
Sales and Leasing
Sales and Leasing Expert
Excellent Service and Teamwork - Chcr
Ghent Chevrolet did a great job working with us and finding a car that would best meet our needs. Jorge and Cristian were fantastic! They really listened to us and pointed us to vehicles that matched what we were looking for. Great customer service and teamwork and very professional. We highly recommend Ghent to anyone looking for a vehicle.
Senior Sales And Leasing Specialist
Used Car Manager
Outstanding Dealership - Tony1964
Carlton Grixby,Kyle Bell, and Steff in finance all made for a fantastic buying experience. They we're all great and made it easy and fun! Will definitely be buying another vehicle from these guys. Steff in finance was exceptional and the best finance manager I've ever dealt with and I've dealt with many.She deserves a big raise. Thanks again to everyone at Ed Bozarth Chevy in Aurora. Anthony Holliman
Superior Customer Service - JWC
Excellent honest service. I am from another state and had to have my Jeep serviced while traveling. Image a appointment and received superior customer service. You cannot go wrong with this dealership. I wish my hometown dealership had the same level of service.
Great atmosphere, ncredible pricing and help!!! - B Sulzen
I would like to thank Jennifer and the rest of the Skyline Crew for the fast and easy transition into our new vehicle!! Highly recommend!!!
Fantastic - Bdejong2
One of the best, cleanest, and most friendly dealerships I have ever been to. Would highly reccomend. Nick and Justin were great and very easy to work with!
We had a very good experience - jimmy
Our experience was pleasant no big pressure to buy and. We feel we got treated with respect
This is our second purchase
Thank You James
Great pricing, great staff - monicaandstevey
Edwin was very professional and knowledgeable. No hassling no pressure. My kind sales rep. They worked with us to make sure it was what we wanted and what worked for us. Thanks guys
Friendly, welcoming Scott Hartwigsen - Karen L Weinmeister
We are very comfortable at this dealership, they and especially Scott Hartwigsen makes every effort to please and answers any question. The service department follows through after the purchase in the same easy way.
Great Service - Cadi Jerry
Thanks for another excellent job, Doug was very attentive and follow up was timely. I used your shuttle service for a ride home and pick up after my car was finished and both drivers were great.
Best Customer Service - Samuel Perez 79
I had visited many other dealerships prior to Len Lyall where they made it seem as if I could purchase any vehicle I wanted but then hit me with Unimaginable interest rates. Len Lyall gave me an in depth and honest review of my credit score and income to insure that I save myself an extreme headache due to misleading contracts.
NO PRESSURE SALES! - SuzanneJ
Contacted Purifoy Chevrolet when I found the vehicle I had been searching for on car guru. Meet with Tyler for a test drive. He did a great job going through the truck with me. I was unable to buy the truck that day as we were waiting to close on a property a week later. It could have been a long week but Tyler was gracious when I would call everyday to see if the truck was still there. His sense of humor got me through. Great salesman, and everyone I worked with to get the deal done were great! Thanks Purifoy Chevrolet!
Bought a 2013 impreza - Christopher L Briardy
Kevin was a great sales person to work with. Negotiations were easy and reasonable. He went the extra mile and sent items I left in the car back to me by mail. He was easy to connect with and made the buying process really simple and enjoyable. The finance department moved a little slow and pushed a few extras I didn't want, but not too hard but were also overall pretty easy to work with. I'd definitely go back for a car in future years.
Great experience when buying our truck - cjb
Rich was great to deal with - no hassles at all, and he even found us a better interest rate than our credit union. We were in and out of the dealership with our new (used) truck in less than an hour and a half. Not only will we go back to buy our next vehicle, we will refer everyone we know who is looking for a vehicle to Rich.
Gregg & Carrie Baldwin
One of a kind - MattSbt
I recently puchased a Chevy Silverado from Dellenbach and had an incredible experience. Not only did they fix some chipped paint that was noticed after I purchased it. They diagnosed an engine issue the first time I brought it in and saved me 1000s. This was the first car I’ve purchased in my life where I felt like I lucked out. I will be returning for all my future vehicles
Boughtout léase - Ramirez222
Worked with chris Passio it was great to do so very profesional helped us do a lease buyout would defently recomend anybody who needs a new car to check Auto Nation North over all great team
Service: None. Bill: Big. - MountainMan
Several years ago, I took my new-to-me vehicle to Hudson. Two days later without vehicle, the bill included $300 for a new keyless entry antenna. Took to Lakewood dealership and learned that no new part was installed and received the service and part for no-charge warranty replacement. This year, went in for a fluid leak. Two days later without vehicle, charged $75 for no leak found. Leak in window washer fluid reservoir is obvious. No service provided by Hudson. Absolutely a FRAUD.
Friendly and knowledgeable assistance - Moparfan
We recently traded vehicles and found Aaron to be especially helpful in the process. Aaron was knowledgeable of the product and attentive to all of our questions and concerns. We’ve greatly appreciated Aaron’s follow up contact regarding our satisfaction with our purchase as well. We would gladly work with Aaron again for any of our future needs.
This dealership really messed up my truck - ChryslerNoMore
This is going to be a long one...
I am a consulting forester from East Texas and was in the area last July performing inventory and analysis data collections in the National Forests surrounding Salida, Co. I usually refrain from having my vehicle serviced by any dealership due to the price, but was left with very few options as I was so far from home and just wanted the truck repaired correctly and quickly (looking back now, 0 out of 2 of those criteria were met). My breakdown happened on July 4th of all days, so I was very understanding that they didn't really get a chance to look at it until about a week after dropoff, and really didn't mind that it took 3 weeks to get the truck back (the truck "needed" a new transmission). Because I had work to do in the Uncompahgre NF while my truck sat, I rented a vehicle, hired a taxi company to take me to Gunnison to retrieve that rental vehicle, and was only out 5K for the transmission and about 1K for rental/taxi fees. All good, the truck had about 180K miles on it and I was driving at much higher elevations and steeper slopes than what the truck was used to. I had accepted the new trans. that came with a good warranty as a cost of business. Upon picking up my vehicle, I was assured by Danny (last name redacted) that if anything should go wrong with the transmission, I could go into ANY dealership, and they would fix me up.
Fast forward to April 23, 2018, about 9 months and less than 20,000 miles on the new transmission: I'm back in Texas and broken down on the side of the highway...in the middle of nowhere. I had my vehicle towed to my local dealership as it appeared that there was a problem with the transmission. Upon inspection by the good people at Mike Perry Chrysler Jeep Ram in Nacogdoches, TX, the technician who installed my transmission in Salida failed to properly tighten the bolts connecting the transfer case to the transmission. In fact, a couple of the bolts were missing altogether. The result of the botched "repair" by Salida Town & Country damaged the new transmission and transfer case beyond repair. No problem, I thought, the warranty will surely cover this foul-up...boy was I wrong. Apparently Chrysler warranties only cover parts, not installation errors; they leave the dealership that did the work to decide whether or not to make things right. I know... Now we are about to start getting into some numbers; namely how much, in USD, this dealership has cost me. I wont be including any time lost trying to get ahold of the people that work at this dealership (including the owner himself), just what I actually had to pay for walking into this dealership. I'll do some rounding to make the math easy:
$5,000.....initial repair (I think it was actually $5,300, but we're rounding)
$1,000.....initial 3 weeks rental car fees/cab fare (at least)
$8,000.....transmission #2 and transfer case
$2,000.....6 weeks of rental car fees in TX
That totals 16K, and you may be wondering: "why did it take 6 weeks to repair the transmission and transfer case the 2nd time?" Well, hold your horses; this is where it gets really humiliating for Salida Town & Country.
I called Salida Town & Country to let them know what was going on as soon as the second breakdown occurred. I spoke with a young man (name redacted), who informed me that Danny (the man who I dealt with in 2017) no longer worked at the dealership, but that he would let his manager know and that he would get back with me. Good thing I didn't hold my breath. I tried several more times and was put through to voicemail; many more times. I really wish I would have kept track of the number of times I called and the number of voice messages I left for these people. I left multiple messages for 4 different employees over the next month and a half with only a couple call-backs. Our conversations were always brief, apologetic, and full of it ("we are still trying to get ahold of your dealership"). I sent emails with zero responses; I even sent them pictures that the Texas dealership took of all the damage (some are included at the end of this post). The service manager at the Texas dealership even tried to get ahold of the Salida dealership on my behalf with very little success. After weeks of pure frustration, I finally decided to get Chrysler Corporation involved; of course the "complaint department" is just some call center that's located who knows where. My first conversation with them led to the young lady putting me on hold and calling Salida Town & Country herself. I waited for 10-15 minutes and was then told that she did make contact and that the two dealerships were in communication with each other and "the ball was rolling." (This is what Salida T & C told Chrysler Corp.) Immediately after having this conversation, I called the Texas dealership and was told that they hadn't heard from Salida T & C at all. Probably not a good sign that a Chrysler dealership isn't being truthful to Chrysler Corporation. It was 6 weeks after the breakdown when I finally just started bugging the receptionist non-stop and wouldn't accept "he's in a meeting" any longer. I literally called and called and called and called and finally got a call back, and was told that they would not be helping with the repair because the bolts should have been checked during regular maintenance. I almost laughed...almost. You mean to tell me that checking the transfer case/transmission bolts for tightness is considered regular maintenance? And why should I have to check your technician's work after I pay double what any non-dealership mechanic would have charged? And why did you wait 6 WEEKS to bear this news to me?
So, I feel like I was strung along by the folks at Salida Town & Country. Had they at least had enough spine to tell me up front that they had no intention of standing behind their work, at least I wouldn't have had the rental car fees and headache of calling them every other day for a month and a half. Down here in Texas, we call that chicken-youknowwhat (rhymes with chicken-split). And if you made it this far in my commentary, know that I waited a couple weeks so this review would be less scathing. And I do plan on sending a copy of this review to the BBB, Chrysler Corp., and anyone else I deem needs to be warned about Salida Town & Country's complete lack of professionalism and human decency. Pictures of the botched replaced transmission are included below:
Don't Mess With Texas
CF, Certified Arborist #TX4320-A
Service department - woodsky
Rude and unapologetic staff. Not the way you want to be treated right after buying a new car from them. I don't want to here "It's not our problem".
It took me 25 mins to find a sales Rep after I walked in... - weckers
It took me 25 mins to find a sales Rep after I walked in the office with sales reps sitting around. I was told and x amount one day and the next day I was told the price was 4k more then the agreement price... they never tried to make it right or honor the price... good luck on getting help and beware of the agreement price!!!!!
Dead battery - GlendaB
I had a dead battery and it was almost closing, but the service dept and mechanic went to great lenghts to help me. I am a single woman, and with help like this it makes me happy.
John Elway Chevrolet
Used Car Director