Amazing! - Wilden
I had the best service! We loved our car buying experience with Ham at Emich. They were very helpful and got us out quick and easy!
Top Reviewed Specialists At This Dealership
Sales & Customer Satisfaction
Great customer service - Jen.dow
What a great experience .. the wait times for an oil change were longer than expected .. Cody and Jay the GM took care of me and cleaned up my car as well as fixed a nail in my tire .. I have a Camaro SS and it’s my baby .. they cared about her just as much as I do !!
Excellent service! - capplebury
These gentlemen were extremely helpful and made our experience excellent! They represented your dealership in a very positive way. They made sure that we received everything that we needed and were always friendly and courteous. They were knowledgeable and answered all of our questions. Most importantly they made sure we left the dealership with the perfect vehicle. Thank you so much!
New Sales Manager
Purchase a used car - EValdez
Everyone was friendly and helpful and didn't try to show us something we weren't interested in.
Overall it was a very very good experience!
Sales and Leasing Expert
Excellent service - Espxplorer92
Great service . Whitney and rico were excellent and really took the time to help me get the exact vehicle i was looking for. Highly recomended. A+
Senior Sales And Leasing Specialist
Great experience - DC
I have been working with James for about 6 months now. He has been very patient in the process of finding the right truck. It was a great experience and we will return again for our next purchase.
We had a very good experience - jimmy
Our experience was pleasant no big pressure to buy and. We feel we got treated with respect
This is our second purchase
Thank You James
Bought a 2013 impreza - Christopher L Briardy
Kevin was a great sales person to work with. Negotiations were easy and reasonable. He went the extra mile and sent items I left in the car back to me by mail. He was easy to connect with and made the buying process really simple and enjoyable. The finance department moved a little slow and pushed a few extras I didn't want, but not too hard but were also overall pretty easy to work with. I'd definitely go back for a car in future years.
"Steve Rodriguez - J&JP
We made an appointment for a Saturday to test drive a pickup we were interested in. Our schedule changed and we were able to go on the Thursday before. As soon as he heard our name, he automatically knew which vehicle we wanted to see. His attention to detail made our purchase go super smooth. Thanks J&JP
Really Good guys - Rbitv
Done to perfection, on time and under budget. Honest guys that really care about their customers. Ian and Tim are both top notch guys that will go aboove and beyond to help out A+++
Absolutely a great experience buying my Corvette - diggers45
Bart Womack and the team at Purifoy Chevrolet made my buying experience extremely easy and an absolute fun experience. There was no pressure, no haggling, no stress just a good solid experience. Bart was extremely helpful, knew all there was to know about corvettes, had a great attitude and was extremely helpful after the purchase. I'd recommend Bart and Purifoy for anyone looking for a great buying experience for their next vehicle.
Friendly, welcoming Scott Hartwigsen - Karen L Weinmeister
We are very comfortable at this dealership, they and especially Scott Hartwigsen makes every effort to please and answers any question. The service department follows through after the purchase in the same easy way.
Great customer service - Clb1950
I made an appointment and the staff was very accommodating. Service done in a timely manner. Staff very knowledgeable and pleasant. They have a nice waiting room with bottled water available and free popcorn.
Found a great deal even when I wasn't really looking - Young Lady
We went to check out the used car selection and found an incredible deal that we just couldn't pass up. We were only there for two hours and walked away with a car.
Awesome Experience! - Jvsheekey
Rich was very knowledgeable and spent a great deal of time with my wife and I. I never felt pressured or rushed. I would highly recommend buying and automobile from Rich and Johnson Auto Plaza!
Purchase made easy - Maryarneson12
I went into len lyall to purchase a car. Brandon Pryor made my experience very easy and enjoyable. I would definitely go back. Thx Brandon.
One of a kind - MattSbt
I recently puchased a Chevy Silverado from Dellenbach and had an incredible experience. Not only did they fix some chipped paint that was noticed after I purchased it. They diagnosed an engine issue the first time I brought it in and saved me 1000s. This was the first car I’ve purchased in my life where I felt like I lucked out. I will be returning for all my future vehicles
Warning - Micah C
WARNING!!!!! I would not want my friends to buy a car here. I purchased a car here. After less than 30 days it had multiple issues (A/C went out and the starter stoped working) that I could not have seen on the test drive. After bringing the car back to them and showing them the issues, they wanted more money in order to fix the issues. I understand that i bought a used car but i didn't expect to have SO MUCH TROUBLE out of it with no assistance form the dealer. I have had the vehicle about a month and have spent over 600 bucks on repairs. Our A/C still isn't working. They may have decent cars here but if you do have issues don't have any expectation of them working with you. I offered to trade the car back to them and buy another because of the issues and they offered me 3 grand less than I paid less than a month ago! If you know what is good for you, you will not buy a car here. I don't write negative posts often. You have been warned!
Boughtout léase - Ramirez222
Worked with chris Passio it was great to do so very profesional helped us do a lease buyout would defently recomend anybody who needs a new car to check Auto Nation North over all great team
Service: None. Bill: Big. - MountainMan
Several years ago, I took my new-to-me vehicle to Hudson. Two days later without vehicle, the bill included $300 for a new keyless entry antenna. Took to Lakewood dealership and learned that no new part was installed and received the service and part for no-charge warranty replacement. This year, went in for a fluid leak. Two days later without vehicle, charged $75 for no leak found. Leak in window washer fluid reservoir is obvious. No service provided by Hudson. Absolutely a FRAUD.
Friendly and knowledgeable assistance - Moparfan
We recently traded vehicles and found Aaron to be especially helpful in the process. Aaron was knowledgeable of the product and attentive to all of our questions and concerns. We’ve greatly appreciated Aaron’s follow up contact regarding our satisfaction with our purchase as well. We would gladly work with Aaron again for any of our future needs.
Unprofessional and pushy - Hbdavidson
I have dealt with my fair share of car salesmen and finance managers. My husband and I were shopping around for a specific truck that we had in mind. We were pre-approved with Capitol One, so we were aware that we could be approved. We drove an hour and a half from our home to look at a vehicle that was a trade-in from a previous few days. We spoke with them on a Thursday MORNING and went up on a LATE Saturday MORNING. They had yet to put it though inspection even after confirming with us 3 times that we were coming. I spoke with two people Kristi and Edwin, both confirmed my arrival by email AND text message. When we got there, they were SO busy that neither one of them worked with us and had another salesperson? work with us. That is fine, and didn't really bother me, it was the fact that they set us down at a table in the showroom to fill out our own credit app. NEVER in my car buying experience have I had this happen and I have bought FIVE cars from a dealer before. After reviewing our credit and knowing that we were NOT putting money down and were NOT trading a vehicle in they came back at us with an offer of having to put money down and that our payment range for the amount we were financing and our credit was unrealistic. We refused and they went back to play with numbers. I know they didn't try very hard or even come down on the price of the truck (Steve, an employee, had just got done telling us they didn't think it would sell and planned on taking it to auction, therefore at that point we were the better option for them to make money) because they couldn't get anything to "work". Which my husband and I are very self aware of our credit and our purchasing power. We knew xxxx good and well that this was a lie. Needless to say we didn't get a truck from them, and returned to VW in Grand Junction and purchased a truck with a loan almost twice the amount of what Mountain Chevy said they couldn't make work. Oh well their loss and not ours.
This dealership really messed up my truck - ChryslerNoMore
This is going to be a long one...
I am a consulting forester from East Texas and was in the area last July performing inventory and analysis data collections in the National Forests surrounding Salida, Co. I usually refrain from having my vehicle serviced by any dealership due to the price, but was left with very few options as I was so far from home and just wanted the truck repaired correctly and quickly (looking back now, 0 out of 2 of those criteria were met). My breakdown happened on July 4th of all days, so I was very understanding that they didn't really get a chance to look at it until about a week after dropoff, and really didn't mind that it took 3 weeks to get the truck back (the truck "needed" a new transmission). Because I had work to do in the Uncompahgre NF while my truck sat, I rented a vehicle, hired a taxi company to take me to Gunnison to retrieve that rental vehicle, and was only out 5K for the transmission and about 1K for rental/taxi fees. All good, the truck had about 180K miles on it and I was driving at much higher elevations and steeper slopes than what the truck was used to. I had accepted the new trans. that came with a good warranty as a cost of business. Upon picking up my vehicle, I was assured by Danny (last name redacted) that if anything should go wrong with the transmission, I could go into ANY dealership, and they would fix me up.
Fast forward to April 23, 2018, about 9 months and less than 20,000 miles on the new transmission: I'm back in Texas and broken down on the side of the highway...in the middle of nowhere. I had my vehicle towed to my local dealership as it appeared that there was a problem with the transmission. Upon inspection by the good people at Mike Perry Chrysler Jeep Ram in Nacogdoches, TX, the technician who installed my transmission in Salida failed to properly tighten the bolts connecting the transfer case to the transmission. In fact, a couple of the bolts were missing altogether. The result of the botched "repair" by Salida Town & Country damaged the new transmission and transfer case beyond repair. No problem, I thought, the warranty will surely cover this foul-up...boy was I wrong. Apparently Chrysler warranties only cover parts, not installation errors; they leave the dealership that did the work to decide whether or not to make things right. I know... Now we are about to start getting into some numbers; namely how much, in USD, this dealership has cost me. I wont be including any time lost trying to get ahold of the people that work at this dealership (including the owner himself), just what I actually had to pay for walking into this dealership. I'll do some rounding to make the math easy:
$5,000.....initial repair (I think it was actually $5,300, but we're rounding)
$1,000.....initial 3 weeks rental car fees/cab fare (at least)
$8,000.....transmission #2 and transfer case
$2,000.....6 weeks of rental car fees in TX
That totals 16K, and you may be wondering: "why did it take 6 weeks to repair the transmission and transfer case the 2nd time?" Well, hold your horses; this is where it gets really humiliating for Salida Town & Country.
I called Salida Town & Country to let them know what was going on as soon as the second breakdown occurred. I spoke with a young man (name redacted), who informed me that Danny (the man who I dealt with in 2017) no longer worked at the dealership, but that he would let his manager know and that he would get back with me. Good thing I didn't hold my breath. I tried several more times and was put through to voicemail; many more times. I really wish I would have kept track of the number of times I called and the number of voice messages I left for these people. I left multiple messages for 4 different employees over the next month and a half with only a couple call-backs. Our conversations were always brief, apologetic, and full of it ("we are still trying to get ahold of your dealership"). I sent emails with zero responses; I even sent them pictures that the Texas dealership took of all the damage (some are included at the end of this post). The service manager at the Texas dealership even tried to get ahold of the Salida dealership on my behalf with very little success. After weeks of pure frustration, I finally decided to get Chrysler Corporation involved; of course the "complaint department" is just some call center that's located who knows where. My first conversation with them led to the young lady putting me on hold and calling Salida Town & Country herself. I waited for 10-15 minutes and was then told that she did make contact and that the two dealerships were in communication with each other and "the ball was rolling." (This is what Salida T & C told Chrysler Corp.) Immediately after having this conversation, I called the Texas dealership and was told that they hadn't heard from Salida T & C at all. Probably not a good sign that a Chrysler dealership isn't being truthful to Chrysler Corporation. It was 6 weeks after the breakdown when I finally just started bugging the receptionist non-stop and wouldn't accept "he's in a meeting" any longer. I literally called and called and called and called and finally got a call back, and was told that they would not be helping with the repair because the bolts should have been checked during regular maintenance. I almost laughed...almost. You mean to tell me that checking the transfer case/transmission bolts for tightness is considered regular maintenance? And why should I have to check your technician's work after I pay double what any non-dealership mechanic would have charged? And why did you wait 6 WEEKS to bear this news to me?
So, I feel like I was strung along by the folks at Salida Town & Country. Had they at least had enough spine to tell me up front that they had no intention of standing behind their work, at least I wouldn't have had the rental car fees and headache of calling them every other day for a month and a half. Down here in Texas, we call that chicken-youknowwhat (rhymes with chicken-split). And if you made it this far in my commentary, know that I waited a couple weeks so this review would be less scathing. And I do plan on sending a copy of this review to the BBB, Chrysler Corp., and anyone else I deem needs to be warned about Salida Town & Country's complete lack of professionalism and human decency. Pictures of the botched replaced transmission are included below:
Don't Mess With Texas
CF, Certified Arborist #TX4320-A
Service department - woodsky
Rude and unapologetic staff. Not the way you want to be treated right after buying a new car from them. I don't want to here "It's not our problem".
It took me 25 mins to find a sales Rep after I walked in... - weckers
It took me 25 mins to find a sales Rep after I walked in the office with sales reps sitting around. I was told and x amount one day and the next day I was told the price was 4k more then the agreement price... they never tried to make it right or honor the price... good luck on getting help and beware of the agreement price!!!!!
Superior Customer Service - JWC
Excellent honest service. I am from another state and had to have my Jeep serviced while traveling. Image a appointment and received superior customer service. You cannot go wrong with this dealership. I wish my hometown dealership had the same level of service.
Dead battery - GlendaB
I had a dead battery and it was almost closing, but the service dept and mechanic went to great lenghts to help me. I am a single woman, and with help like this it makes me happy.
Used Car Director