First class treatment! - DD
The purchase of my first Cadillac was such a pleasant experience at Les Stanford! Frank was friendly, knowledgeable, and patient while we were looking and test driving. The paperwork and vehicle was ready before I arrived, making the pick up on the next day speedy. All of the staff seemed warm. As I happily drove away in my new purchase, I felt satisfied with both my vehicle and dealership experience. Frank-thanks for picking me up at Enterprise and your excellent customer care. Greg and Lamont, you have a gem on your team (and you both rock too)! Definitely recommend this dealership.
Top Reviewed Specialists At This Dealership
Sales & Leasing Professional-Cadillac/Chevrolet
Sales & Leasing Consultant
ABSOLUTELY PERFECT - Cheyenne
I will always do business with this dealership. They are amazing! Mark and everyone else was so kind and helpful! I’m so happy with my new car!
Worth the trip! - Leahandmatt13
We live in Ohio and received a recommendation to visit Dimitrios in Ann Arbor. From the moment he introduced himself, we were hooked on his radiant personality. We instantly felt like we could trust him like a friend. He was very personable yet professional. He went over every detail we could imagine as this was our first lease. Dimitrios was very knowledgeable yet never pushing us to make a decision. We had a wonderful experience and look forward to recommending him to our closest friends and family!
First Time GM buyer - ToonFan
Neal Wozniak, my sales consultant provided excellent service whilst i grappled with buying domestic for the first time in over 20 years. Mustafa, the finance man was extremely helpful in going through my options and getting me a great finance rate. The dealership was first rate and rivaled any luxury brand foreign or domestic.
thank you for making my car choice so easy and seamless.
Used Sales Consultant
Great customer service!!! - Happy Customer
I walked into Prestige Cadillac at 5 min before closing knowing I probably wouldn't be able to test a car I was interested in. I apologized for being there at closing and was immediately welcomed in and told "we aren't closed until our customers have left". I was introduced to Henry Flakes and the same message was reiterated!! I proceeded to do the test drive and loved the car and left later that evening having purchased the car. Brian was also there to work on the financing angle as well. I returned the next day to sign and get my car but I didn't have anyone to drive it out for me. Henry didn't hesitate and arranged to drive my car to my destination and I returned him back to the dealership. My destination was 40 miles away! This dealership, especially Henry, went above and beyond my expectations!!! Great job Team Prestige!!!
Great 👍🏿 - Lady Cadillac
Top of the line service. I have no complaints. Looking forward to the next time I come. Will recommend this dealership to others. God Bless you all.
Beyond Expectations... Excellence in Customer Satisfaction - jrobert84
I took my vehicle in for service. A couple things I had concerns about on my vehicle and the Crestview team in service greeted me with smiles and made me feel very welcome at the facility. I am very picky with who I deal with for my vehicles and I have to say everything met and exceeded my expectations. Adam Stasik and Donna Labadie are awesome. I will always bring my business to you guys. I will now be servicing my ATS coupe and my CTS-V with you :-)
Review on latest leased car - Thom3030
Beau Glossinger has been my dealer rep for the last 4 cars and it's always good to work with him. I've had all my service at LaFontaine for all the cars and the staff have been great to deal with
Your Highness has Arrived!😊👸 - JacqueLade922
Auto servicemen typically have been dirty, disinterested & disconnected from what a woman's needs are in caring for"her" car...but Not here!
At ""Surburban Cadillac of Plymouth, upon drving into the service dept, you're promptly greeted & treated with the utmost respect. The doors are opened for you & immediately, you're assigned to a Service Professional who "listens" to your reason for coming in. You then are ushered to a comfortable & clean waiting area which is stocked w/warm & cold beverages & fresh baked snacks.
The Service Tech checks back on you & keeps you updated on the process of your auto.
After all work is completed, you're brought back to a shiny glistening washed & vacuumed/cleaned out auto.
Now, how nice of a auo service experience can you get than that? The next best thing they can do to up-do themselves is... fill up my gas tank😉😀
I drive off happy & satisfied with My Crown😊👸
New car purchase - Bill1933o
An enjoyable new car purchase experience. Dealership is a model for a pleasant Cadillac purchase. Dealer understands Cadillac buyers and what the Cadillac brand is, “The Penalty OF Leadership “
2 failed engines and numerous Electrical issues on lease - Sickofit
This dealer is incompetent and u professional. They do not return calls and have no regard for the substandard care they sell and lease. Leased 2013 ATS. 4 cylinder. Needed a. new motor at 15000 miles and then again at 180000. Cue was also a failure. In the shop for weeks. Loaner ATS failed and the dealer did nothing. I had to call them back every time and car can't be fixed Would not recommend GM or this dealer to my worst enemy.
They tried to rip me off - Bullett24
The finance guy and the salesmen undervalued my trade in, and over priced the car they wanted to sell me. Even after I told them I was disabled living on 18K a year they pushed and pushed to close a terrible deal. I have nothing against someone making a living and a company making a profit but anyone who tries to rip off the disabled deserves that special place down under where it's hot.
The salesmen tried to tell me they set prices by Kelly Blue Book. I checked the blue book value and when I told him that he then all of a sudden would not discuss prices over the phone.
Repairs not performed properly on 1st visit. Had to pay... - golfaholic
Repairs not performed properly on 1st visit. Had to pay again for same service. Complaints to district manager went unresponded to. Ended up getting service in Houghton Lake, MI - much better service.
Superior's service sucks. No more of my business.
Les Stanford Chevrolet Cadillac
Stanford-Allen Chevrolet Cadillac