enjoyable experience - Cubcadet2018
I came to Tony from another chevy dealer with a lease that was almost up on miles. I told him what I wanted and what I was already quoted. He crunched some numbers for me, gave me several options and his honest opinion. Not once did I feel I was being forced in to a deal or being taken advantage of. I left with a deal I was Happy with and I did not have to waste my whole day getting it.
Top Reviewed Specialists At This Dealership
Great Salesperson - John Boy
Trish is a great salesman who care very deeply for people..She will go out of her way to make sure you are satisfied.
She is the type of person that will check on you after the sale to see how things are going and if you may have any concerns or questions.
She is a genuine person who tells you everything up front and suggest things that will benefit the customer.
This the third vehicle that I have lease from Trish Hampton and I can say it will not be my last one.
If any one is looking for a sincere, honest and caring salesperson, then Trish Hampton at MARK CHEVROLET is the person.
First class treatment! - DD
The purchase of my first Cadillac was such a pleasant experience at Les Stanford! Frank was friendly, knowledgeable, and patient while we were looking and test driving. The paperwork and vehicle was ready before I arrived, making the pick up on the next day speedy. All of the staff seemed warm. As I happily drove away in my new purchase, I felt satisfied with both my vehicle and dealership experience. Frank-thanks for picking me up at Enterprise and your excellent customer care. Greg and Lamont, you have a gem on your team (and you both rock too)! Definitely recommend this dealership.
Sales & Leasing Professional-Cadillac/Chevrolet
Sales & Leasing Consultant
Transparency at its finest! - jenny c
Kevin Kelsey is a model for anyone in customer service and sales. He is knowledgeable, honest and available. Kevin helped my daughter and I with co-leasing a Chevrolet Cruz. It was a return visit for us. I looked around at a couple of other dealers and could find no one who listened to and worked towards the best deal for us the way Kevin did. I highly recommend Kevin and Bill Crispin.
Great! - motay887
Nate Ward was wonderful. Did everything to give us a good deal. Very parient. All the staff were friendly. Highly recommend to anyone needing a good deal!
Sales & Leasing Specialist
ABSOLUTELY PERFECT - Cheyenne
I will always do business with this dealership. They are amazing! Mark and everyone else was so kind and helpful! I’m so happy with my new car!
Great buying experience!! - Jennifer Davis
Dominic was great!! He made me and my family feel so comfortable. He explained everything so it was clearly understood and helped buy a great car!! Our best interest seemed very important to Dominic and I would recommend in a heart beat!! Thank you Dominic and Sierra Chevrolet for a great buying experience!!
Sales & Leasing Consultant
Great Service - vander
stopped in to shop and left with a new car...Sean, Lance and Josh were all excellent and the customer service was outstanding
Sean is new but He was very helpful and took his time to accommodate us
Used Internet Manager
General Sales Manager
First time Chevy owner - Carrie H
Duane Hess at Dick Genthe Chevrolet made my first Chevy experience wonderful! My free time is very limited and he was able to expedite the process quickly so that I did not have to spend the day at the dealership. He was thorough, professional and listened to my needs. He made this quick and easy and sent me home with the vehicle I wanted. Elijah was wonderful as well. He explained everything I needed to know and also did not take up a lot of my time.Definitely recommend!
New / Used Sales Professional
New and Used Vehicle Sales
Stress free experience at Buff Whelan :) - sunshine18
Torrie was great! She made my whole experience at Buff Whelan stress free. She made the whole process quick and easy with getting me into a new lease. Everything was ready for me when I arrived at Buff Whelan. Torrie is kind and was very patient with me in helping me get the vehicle I wanted. I couldn't have asked for a better experience.
New Vehicle Sales
Great expierence as usual with Damon - Silverado 2018
Thank you Damon for a great expierence selecting our new Silverado 2018. As always smooth transition.. Love this dealership and it’s service. Will recommend to my friends.
Customer Care Specialist
Great experience at Fox Chevrolet - Lreyes06
Phil helped us as always and we were very happy with the results. Our new Equinox is running great and we will be back for our next lease. Thanks!
Worth the trip! - Leahandmatt13
We live in Ohio and received a recommendation to visit Dimitrios in Ann Arbor. From the moment he introduced himself, we were hooked on his radiant personality. We instantly felt like we could trust him like a friend. He was very personable yet professional. He went over every detail we could imagine as this was our first lease. Dimitrios was very knowledgeable yet never pushing us to make a decision. We had a wonderful experience and look forward to recommending him to our closest friends and family!
Very Good - Afrank
My experience was great and fast everyone was helpful friendly and transparent. I would recommend the dealership as well as the sales person who helped me
Engine warranty work 2015 LTZ Impala - Nope
I had a noise coming from my engine and had the car towed to the dealer. They did a.diagnostic test and called me with the results. Everything was covered under the powertrain warranty. I got a loaner car and was caked when my car was ready. I have had the car now for 2 weeks and it runs like brand new at 77000 miles
Sales and Leasing Professional
Lease - Pete
Amanda handled my lease, and she turned a process that I was dreading, into a very pleasant experience. She is very professional and dedicated to taking care of her customers. Highly recommend
Oil Change - brews1
As always, courteous and efficient service !! We could easily go anywhere for an oil change, but always choose Chelsea Chevrolet Buick for all our vehicles.
warranty work - Countrydoc
I bought a 2013 Chevy Diesel truck in February 2017. Last month a problem developed with the diesel exhaust filter, and later was found to also be the catalytic converter. Fortunately, this was all still covered under warranty. The work was done very professionally, without complaint or foot-dragging. I have been a customer at this dealership for the past 13 years and the service has always been good.
Purchase of our 2017 Malibu - 2017 Malibu
I wanted to commend Larry Wahl and the entire team at Knapp for their fantastic attitude and service to my wife and I while we purchased our new Malibu. Larry did everything we could have asked for to answer our questions and assist us in every step of the way so that we could make the best decision for us. Never felt pressure, just a sincere willingness to assist and provide service. Thank you all!
Went in for simple oil change - Amyd
GREAT SERVICE! I never expected to get such awesome service at a dealership! I went in for an oil change (no appointment necessary I might add!) and they found a leak by the transmission. I was offered a loaner while they looked at the car and that whole process took like 5 minutes. So easy. The next day i got a call that my car was done so I went to pick it up. Turns out it was the oil pan seal leaking and since it was a default in manufacturing he had GM pay for the service! So so awesome. Best experience I have ever had with car servicing in general.
Excellent service! - mariakat888
The service center employees were very knowledgeable and completed my oil change in a timely fashion. They checked all the fluids, belts and other things also.
Exceeded my expectations - Connieforth26
Kameron was very friendly and professional. He made me laugh and feel at ease. He found a great lease for me, better than what I was looking for! Dustin went over other policies with me and provided helpful information. Dustin, Matt and Brandon were all very friendly. I had fun on my birthday!
Honest, caring and professional staff - Deborrah Stallworth
Everyone from the time you sign in made me feel at home. I trust the staff with my car. Everyone wants you to be comfortable, offers coffee and assures you that you will be taken care of in a timely manner. They always update you on your vehicle by text or verbally.
oil change - green
always have a very helpful experience and the dealership is very clean. Sometimes I have to wait a few minutes because everybody is busy. Thank you
everyone there very willing to help in any way they can. - pds12
Sales very intentave to your needs and try to give you answers to all your questions, which they did for me.Would work with Mike Daly again.
Great purchase! - CWJeeoDM
Sales experience was great. Happy with the purchase and the price. I Wish I would have been given a full tank of gas with new car purchase.
Dishonest and unprofessional - Rater123
Unprofessional, waste of time, dishonest.
The sales people were nice on the surface. However, they knew very little about the car; anything we asked about, they either couldn't answer or had to look up, and they said some things that were incorrect as well, that we knew just from our preliminary research or found out later.
The real reason we were so disappointed, however, is that they played us. We decided to buy a used vehicle from them a couple of days after test-driving it. We called first thing in the morning to ask whether the vehicle was still available. They said it was available and that as soon as we showed them proof of insurance, the vehicle would be held for us. We sent the proof of insurance and they confirmed receipt, before we drove 30 miles to the dealership. When we got there, they were friendly and tried to stall us, then finally told us the car was out for a test drive and the other people have first right of refusal. They had us drive out 30 miles each way (they knew where we were coming from), just to sell the car out from under us, after we spent hours on the phone with them and the insurance company to get everything set up.
Their refusal to admit mistake and try to patronize us rather than owning up to what they did only made it worse.
Companies like this one is why car sales people have a reputation for being sleazy.
1st scheduled maintenance - diamondback
I dropped my truck off at appointed time and returned a few hours later. My truck was done including a wash. Very convenient . I recommend making an appointment.
New Lease Deal! - Tim
Andrew Pavlik was awesome to work with and got us a great deal in one day. Had all paperwork ready to go when we arrived for a very fast experience.
Simply Phenomenal! - SharSchot
From the first contact to the delivery, all I can say is wow! Looking for a new or used car don't waste your time anywhere else. Go to Heidebreicht Chevrolet, you won't be disappointed!
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