Easy,Superb Experience!!!!!!!!!! - rd1999rd
Simple and easy transaction!!!!!!!!!! I had excellent service fast process and my saleswoman Amy Luoma was very knowledgeable and helpful and the process was very fast!!!!!!!!!!!! She ROCKS!!!!!!!!!
Thank you Bryan - dagost18
I enjoyed leasing my new Jeep Grand Cherokee from Bryan McLennen. He was quick to respond and stayed after closing hours to get me in the Jeep as soon as possible. Thank you Bryan.
Amazing and friendly staff - Nennie
Doug E Fresh and Adam Hill are by far the greatest. This dealership is far better than Lafontaine in Saline. These two gentlemen are friendly, kind and do everything possible to help their customers!
Top Reviewed Specialists At This Dealership
Sales & Leasing
Super friendly and knowledgeable! - sue roberts
I went to dealer having no idea what i even was looking for! Grand Cherokee caught my eye right away. Shawn came out and showed the Jeep and explained all the gadgets. He was very friendly and not pushy
New/Used Vehicle Sales
New Car Sales
New and Used Sales
Professional and courteous - donna.katafiasz
My car had a recall on the airbag on the passenger side, so there was no charge to me. Kyle was professional and courteous. When I called to get a status on my car Kyle called me back within a half hour.
All jeeps, no pressure - Cghunt1
Kevin made narrowing down the choice a breeze. He quickly put us at ease buying a jeep. There was no high pressure to buy a more expensive vehicle when he found out we were not interested. Unlike the last dealership which is much closer to us. He was well worth the extra distance. He was well- mannered and very personable. We will recommend
him to others.
Awesome - bingobonnie
Are salesman did a wonderful job explaining everything..He took the time to show us different models and made it easy to understand all the options and price
New Vehicle Sales & Leasing Representative
Simple lease return and New lease agreement. - Daniel Negron
The sales support and customer service was friendly and educational. The leasing and financing process was hassle free. I really liked the electronic paperless process.
Lease Retention Manager
Used Car Sales
Great Customer Service - xeniaki01
My experience was quick, and done with no pressure / hassle. I was greeted each time I entered and was provided assists immediately. *I also love my new SUV*
Oil change - spears8500
I got there 15 minutes early and Scott
Took the car right in
Only took half hour didn't have to wait long after working all day
FIVE STARS ISN’T NEARLY ENOUGH!!! - My1tonhorses
OMG!!! I can’t even begin to tell you how fantastic my experience with Chris Campbell was! Are you looking for a salesman who treats you like family, greets you with the biggest smile and a hug,offers you candy, refreshments AND gets you THE BEST DEAL ON YOUR NEW VEHICLE? That would be Chris! This is my third RAM truck lease, and my second lease with Chris. As long as Chris is selling RAM’s I won’t be getting any other brand! I can’t sing his praises loud enough. He is crushing the competition by at least a buck fifty or more! Yeah, that’s not a typo!!! I think there’s magic in his fingertips because he makes it happen! If you’re in the market for a new Chrysler vehicle, RUN don’t walk to see my “Uncle” Chris! You won’t be sorry you did and you’ll be driving away in a very nicely equipped new ride for a GREAT price! Thank you Chris for all you did for me. You rock!!! 👍🏾👍🏾
Buying the perfect Jeep - TLR
Had a wonderful experience purchasing the Jeep. Ray Sweet and his associates made the process very easy and enjoyable from start to finish. Would recommend this dealership to all and will definitely be going here for future purchases.
New Car Sales Manager
New Ram 1500 - Tony101
I leased my new RAM 1500 from here today from Kyle Hartford. He was very attentive to my needs. I owed a lot on my Hyundai Santa Fe and he gave me an amazing deal on my dream vehicle. I’m so happy kyle was recommended to me. At the end of this lease I will be for sure going right back to re-lease with Kyle again!
Used car sales experience - JustARandomGuy
I was in the market to purchase a used car in great condition for a great price. Steve Sylvester went above and beyond to facilitate my experience. I would highly recommend dealing with Steve. He will find a way to make your car buying experience the very best possible.
Used Sales Consultant
Used Car Purchase - George
I have purchased two different vehicles from Blue Water Chrysler Dodge Jeep over the last 5-6 years. Steve Higgins in sales is a fantastic salesman, willing to go the extra mile to make sure his customers are taken care of. The used car manager Steve Kudzia was good to work with as well. They were willing to deal with me on a reasonable price and were quick to get me set up with all the proper paperwork. I purchased a used Durango recently and after I got it home I noticed there was a fog lamp out and one other small inconvenience. I called salesman Steve Higgins and he put me in touch with the repair department. The service department made sure my problems were solved and in quick order, without charging me a penny. Their customer service is the best I've experienced over the years. I would recommend them to anyone.
New Internet Sales Manager
MIKE Poupore is AMAZING!! - Jacob1098
MIKE POUPORE @ Westborn Chrysler is amazing!! Got me into a fabulous vehicle when no one else could!! I could not be happier with the entire experience. Mike made my not so great credit, seem like no big deal. He went above and beyond to get me to a truck that I absolutely love!! I am so grateful to him and his team!! Thank you!!!!
Sales Floor Manager
Excellent Service - LisaT
Roderick Casey is an excellent sales person. He was very knowledgeable of all their products. He worked with me to get me exactly what I wanted.
Very helpful - Gary Elliott
Well originally found the car on the internet. Cannot remember what site it was but that don't matter. What matters is a service that I received after contacting them. I was debating going look at it or not it was a hundred miles from me. And I happen to check the Carfax which stated it was done by a local car dealer which is only about 5 miles from me. Lou Ricci of Taylor. I was greeted by a gentleman named Joe sitting at the first desk. And I inquired about the car he says yeah that's a car from one of our sister dealerships cool I said. So we handled all the paperwork and transaction rate at the Taylor store. Between communication with Joe and Dwayne at Marlette Jeep and Chrysler dealer in Marlette Michigan. They managed to get me a fantastic deal into play. So I took my trade to Marlette Michigan which was a nice long Cruze about 2 hours. And met Dwayne there at 8:30 in the morning we finish the transaction. I got to drive my new ride home I cannot think of a better way to test drive a car. All parties involved or super great thanks again guys
Great Service Department - abutcher
Been bringing my 2008 Dodge Grand Caravan here for service since I bought it new, and as a 10 year old car with 200,000+ miles, it needs its share of work. Everytime I've brought it in, the service advisors and mechanics have been thorough, fair and have provided quality work.
I highly recommend and would only buy Chrysler vehicles with the Maximum Care Warranty package, google it. It gives you lifetime unlimited miles mechanical coverage.
OIl change and tire rotations - noautonomousrobots
I was pleased with the service. There is often a wait but the lobby is accommodating and comfortable. I was satisfied. There was a complimentary vehicle wash, which is needed for the nasty Michigan salt roads.
Extremely disappointed - Oxpictas
To say I am extremely disappointed would be an understatement. We purchased a used vehicle from this dealership and in the first 25 days of owning the vehicle we have had to take it back to the shop to be repaired, which left our family with only 1 car for approximately 7 days. My husband had to take off work the very next day after we purchased it to take it in due to a tire issue. Here was our only request on buying a vehicle. We wanted a 'reliable' vehicle, yet we did not receive one. The sales person and finance people were very nice and professional when we purchased the vehicle, service manager has been very professional and nice. It is not the people we have an issue with it is the response we have received from the dealership. We sent a letter to Mr. Demers the dealership manager and have not received any response from him at all, not even an acknowledgement that he received the email, not a call to try to work with us on a win win solution. So.. in closing I would just go to another dealership and really research how they handle issues with vehicles purchased at their dealership. Would NOT recommend this dealership to anyone I know, not only that but where I work I talk to about 100 people a week and I have not problem telling them my experience with Cueter Chrysler Jeep Dodge Ram on Washtenaw Ave in Ypsilanti.
Best car buying experience - tjdsmith3
Alix Barone and the team at Jim Riehls made the whole car buying process fast,easy and convenient. I will definitely come back again and highly recommend them.
Excellent quick efficient - lederman69
My salesman Mike Paparelli is great! He makes sure the car I get has the features I need and want. I am always certain of a positive experience with Mike. Sherri, who did all the financing paperwork was prepared and explained the process thoroughly. I was very pleased with the whole experience.
Our favorite dealership - donaldgraham
We have bought and leased from Dick Huvaere's for many, many years, always dealing with Dave Tacconelli He is so personable and only wants the very best for his customers. Thank you Dave and Dick Huvaere. We love our newly leased Dodge Ram truck.
Fast and no hassle! - Danielle
One of the things I dread most is going to car dealerships. With the haggling prices, last minute changes in the cashiers office and taking forever! I was so happy working with John P. at LaFontaine, he was quick, no pressure and had the perfect car for us waiting for a test drive. We love our new Pacifica and he gave us a good price from the get go. I highly recommend John. Even the cashiers office was quick, straight forward and no high pressure sales on extras.
JT is the best! - Leighton812
Called and was connected to John Thomas (JT) regarding a new Jeep - he exceeded my expectations and went above and beyond to get me the car I wanted and more. He will go the extra mile for you and is also a nice guy to deal with. Very responsive - great experience.
Great customer service - JohnDoe1
John was easy to work with and didn't try pushing the sale onto us. The whole dealership was very patient and understanding that we had three children under the age of 6 running around as we couldn't find a babysitter.
subpar customer service - Bethadkins
This dealership had the car we wanted at the price we wanted. Our salesman was very nice. The guys in the showroom were not friendly or accommodating. No one here seems to know how to greet a customer. I’m standing here waairing for a plate and no one has offered me a place to sit, even though I was told it would be 10 minutes. Not to mention the loud and unprofessional conversation happening as we were working out the details with our lovely salesman. Lastly, the finance guy was up selling to my husband and me and we weren’t interested. But he pushed, and tried to make us feel foolish for not getting gap coverage. My husband got the car he wanted at a fair price. But the experience left a bad taste in my mouth. We will not be returning.
Excellent customer service an they worked hard for me. - My jeep
They worked hard to get me in a new car even with challenging credit .. When other places turned me down they didn't ! I left there in a brand new car with negative equity from a car I traded in with them. So they worked hard to get me approved the same day .. Excellent customer service skills.
Alway a great experience. Such a helpful staff! - Ashleyz8314
Scott is amazing. He is so helpful, always available to speak with and and answer any questions or concerns! I would never choose anything beside a Jeep or Chrysler product because of him.
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