Great truck shopping experience! - Tim Piwowarski
Great truck shopping experience, lots of good used trucks to choose from, friendly and knowledgeable employees that work hard to find what your looking for, and free coffee!
Top Reviewed Specialists At This Dealership
Customer Care Manager
If I could give them negative stars I would! - carguy310
They have to be the most unfriendly, unwelcoming, rude cars sales people I've ever dealt with. Called ahead to see if we could find out which trims they had in stock of the new 2019 sante fe's. Jeff Bushar was chomping on his lunch or snacks while he was talking to us over the phone. Every other word was interrupted by him smacking food in his mouth. Not only was this disgusting to listen to, but extremely rude. When we made it to the dealership later on, not one single sales person bothered to get up from their cubicles to greet us and say hello. After waiting for a few minutes, I had to walk up to them and ask if anyone was working. It felt like I was bothering them for wanting to give them my business. The final straw that forced me to walk away was when I asked what the difference was between the new 2019 sante fe and 2019 sante fe XL. I knew that the regular sante fe did not have the 3rd row seating and was explicit in asking if they could give me dimensions so I knew how much cubic feet I would be losing going with the smaller. They could not, or did not want to pro vie this information for some reason. Ben Sliwinski just kept telling me that I would be losing the 3rd row seating and seemed bothered when I asked if they could look up dimensions (which they DID NOT do BTW). If I could summarize my experience with Ben Sliwinski, it would be he DID NOT care about providing good customer service, nor making any effort to make a new car sale. Adamm Davis, you just lost business today because of these two. I will not be recommending your dealership to anyone in my network of friends and working professionals. I will make sure I post at least 3 reviews online and in various social media sites so that everyone knows the kind of customer service they should expect at your dealership. Shame on you guys.
Novemeber 30, 2017 Purchase - liretta
Excellent customer service, friendly staff, clean showroom, and they helped me into the car that I wanted. The options they offered and the pricing breakdown were well explained. Everything was done in a timely manner and I drove off the lot in a wonderful new car.
Thank you Elder Hyundai - seklinger13
Great experience all around. I appreciate the time, curtesy, and straight forwardness from everyone involved. This is my second Hyundai vehicle, and both have been great. I will happily recommend Elder Hyundai.
Service Department Rocks! - tinayoung
Considering my car sat at another dealership due to my motor being locked up for 3 weeks without being looked at or anything, my level of frustration had reached its max. On a whim i called Feldman and explained my situation. My car was picked up from the other dealership and sent there. Within a couple of hours they called me with the diagnosis and plan. Fortunately, for me what happened fell under a recall and Hyundai was responsible for costs. The Feldman service department was able to install a new motor and job complete in 5 days when the other dealership couldnt do in 3 weeks. Hands down this service department is the best! They were easy to work with, very friendly and extremely helpful. I have recommended them to all i talk to and will continue to! Thanks for everything you did!!
Purchase experience - slatack
Never felt pressured into my purchased. Never felt like I was being rushed. Don took the time to make sure that everything was to my satisfaction and that I understood everything. Was the easiest car purchase I have ever had.
Good Experience - brian
The salesman, Ethan, was very courteous, polite and soft-spoken and yet was very efficient in getting things done. It was a pleasure dealing with him. Just by chance I ended up buying a used Cadilac when I was only looking for Subarus or an Escapes. And I couldn't be happier with the Cadilac.
Thank you Jay - Hopey85
Jay saulsberry was great. Very kind and helpful even though I had a unique situation. He helped me see how things were possible and never made me feel like an inconvenience. Thank you Jay!