Work on my MKC - Scarfe
My MKC needed work on my tire. Turns out I needed a new tire all together. I called ahead to get a rental car for the time being. Everything was so smooth, from checking in this car, to getting the rental. My rental was a 2018 MKx which was very nice. I was very pleased with the customer service all around and am so happy to be apart of Lincoln! Would definitely recommend!
Top Reviewed Specialists At This Dealership
New Car Sales Consultant
New Car Sales Associate
My Salesmen is awesome! He sold me my first new car 25 yrs - Tina Carpenter
My Salesman was confident he knew the product. My Salesman was accomendating to my needs. My Salesmen was friendly and very professional. My overall experience here was great everything was done in a timely fashion.
Emily Kriszt was amazing! - Annie101
Emily Kriszt was amazing to work with! She made the trade in and buy experience super straight forward. I never felt pushed and it was a very relaxed environment. The dealership is pristine and very comfortable. Not one bad thing to say! I would highly recommend them to anyone! Also, loving my new MKZ!
lease experience - bossman
I received very personalized service through the entire process. I live within walking distance of another dealership, but my relatives recommended Southgate and I am extremely happen that I followed their recommendation.
They got me the color combination that I wanted and tastefully personalized it. They picked me up from another brand's dealership when I returned my prior lease.
The experience was better than what I had previously encountered.
Great service - Rem
Tim was one of the kindest sales guys I had ever met. To receive a text message before 8:00 am I thought was a joke, but it was actually Tim responding to my online inquiry. That was pretty darn awesome!
Purchasing a used car. - Falcon
Salesperson who worked with us Tim Stasinski was great never ever pressured us to make the sale. I would buy a car or truck from Tim anytime. The sales experience was really nice and pleasurable and even enjoyable. I still can't believe that their is a salesperson that knows how to treat their customers.
Best car purchased ever in my lifetime of 60 plus years.
Perfect from start to finish - Patsy Ann
Today, a beautiful Lincoln MKC was delivered right to my door by Eva Meade. From start to finish, Eva was fantastic. She was professional, kind, extremely thorough (especially with the tutorial for this old lady who " didn't get it" over and over - and never lost her wonderful sense of humor. I would not hesitate to refer Lincoln of Troy and, especially, Eva Meade, to anyone wanting a wonderful purchasing experience. Eva Meade is not a salesperson, but rather a friend who helps folks get new cars and teaches them how to make them work. God bless this lovely woman. Thanks to all at Lincoln of Troy.
Valerie's unxpected surpise - valval1987
Jim and Jere were the best car sales people i've every dealt with and the staff made me feel very comfortable,i went to Varsity Lincoln to get my truck appraised not thinking i could afford the suv that i wanted,I walked in just to get a appraisal and drove out with a 2015 Lincoln Navigator its not bran new but its new to me,the .Thank You Jim and Jere
great - shindler
1st meeting with this dealership
hard time listing all of the adjectives concerning this individual
two words about him
after meeting others at the dealership
but Mark stands out better than any person or dealership ever
he is number # 1
New car - Lmijat
Extremely please with the service and impressed that all my expectations were met when purchasing a new vehicle. Al Liparoto was friendly & pleasant! Will make all purchases through this dealership.
sales dept desperatelylacking. Parts and service were great - Wifeloves2shop
Poorly treated by two different new car salesmen on 2 separate occasions. The salesman today had little to no interest in helping me. I walked in with the intention of buying and paying cash for a new Volvo. I could tell right away that he has no desire to help me. Very condescending.
In past when visiting the service department, I'm treated wonderfully. The parts department was especially helpful. It's because of parts and service that I will refrain from leaving only 1 star. Also Naz has always been very nice and helpful.
Great experience - Linny
Wonderful experience in purchasing a new vehicle . Pleasant and knowledgable employees . Clean and very presentable enviroment . Answered all questions, allowed a test drive and explained additional services with the " Lincoln Way". Recommend highly.
Just disappointed - Chad S Greer
Our 2017 Escape was in for a small accident. Took 2 weeks due to a back ordered part, not Imlay City Fords fault. My issues with them though include multiple non returned phone calls, they promised a vehicle to drive and never came through, rude customer service when I could get my service guy on the phone, and they left greasy hand prints all over the inside of my car. I will not be back.
Jack Demmer Lincoln