New car buying experience - Andrew
Easy process, worked with us on price and monthly payments, got what we came in for and we are excited to get in our new car
Top Reviewed Specialists At This Dealership
Simply The Best - Medic23
So I went to buy a new car, and if you are in the market for a Hundai, look no further then here. I called them, got my nowbsales guy Vinnie on the phone, we set up to come in and it was off. Vinnie handed everything from start to finish and was amazing. The car is great, I went on a road trip to San Diego and my hard plate had not come in yet, no problem, got a new temp FedEx out to San Diego and my hard tag FedEx from them when it came in. The staff is amazing, Vinnie us committed to you from the first phone call till you get the keys and after & beyond. Vinnie called me 4 or 5 times to see how I liked the car, was I happy ect....... They are the best
Service Sucks - done
Been in 3 times for service. First time I had to buy a tire, they said they had it in stock. Got a call that it wasn't the right tire after we already left the car for the repair. Wasted afternoon, got the tire someplace else. Second time had an oil leak, thought it was a warranty issue, turned out to be a loose oil drain plug from an out of state oil change while we were traveling. They fixed it no charge, that was great!
Third time, failed drivers side mirror motor. They had to order it, the motor is not a replaceable part, so an entire mirror assembly is required. They told me a few days at most, no phone call for a week. I had to call for an update. It had come in but now needed to be painted to match the car. I was promised a phone call when it was ready to be installed. Going on the third week, no phone call, tired of chasing these people. The mirror can stay broken - I am all done. Lease is up next year, no more Hyundai's for me.