Unable to make a deal - brandino36
My only complaint with the dealership is that we were unable to make a deal. They assured me that they have never lost a customer due to pricing, however when I did some research and explained what other dealers in LA and the Bay area were offering me they simply told me that I would have better luck at one of those dealerships I would have rather kept my business local, but for a difference of a couple thousand dollars I will gladly buy someone's lunch and gas money to drive me to one of those locations. Again I have no other complaints about the dealership other than that, but they did lose a customer due to pricing.
Bait and switch tactics - carshopper
A vehicle that was sold on December 6, 2017 was still being advertised on cudlautosmart.com on March 31, 2018. When I called the dealership, I was told that it had been sold, but they had two other similar vehicles for sale. I wasted $40 for a CARFAX report on the vehicle. It should not take almost 4 months for them to update the website when a vehicle is sold. A dealership that uses these tactics cannot be trusted.
New car - sddmobley2
No problem with this dealership. I won't be having routine maintenance due to I live out of the area of Merced. Sales person was personable.
OUTSTANDING SERVICE - Neil Williams
Chris Daniel does an excellent job of representing your dealership when it comes to customer service. When I arrived early for my 7:30 am. appointment he greeted me with a smile and said, " Good morning, Mr. Williams, what can I do for you?" Chris is very thorough and reviews everything when checking in and out as to what is needed and what was done to the vehicle which is much appreciated. He truly is an OUTSTANDING employee which is one of the main reasons that I return to your dealership compared to others that I have experienced over the years. Neil Williams/Hanford