Great atmosphere - Jesse3417
The people are very welcoming. The salemen answered all of our questions. He was Knowledgeable about the Vehicle we want it. I highly recommend this place is a great place to by a vehicle.
great scheduled service experieince - chuck don
I took my A7 in for my 45,000 mile maintenance and it couldn't have been better. Antoine was my service advisor; got me set up and into the shuttle with in 5-10 minutes. He kept me updated as promised and my car was ready virtually right at the time he had indicated when I dropped it off. Car was washed and ready to go once I returned. Flawless and hassle free experience.
Customer Service - Brittany Loyd
I have purchased two vehicles from this location and their service is next to none! I've visited numerous location for service and each time I'm very disappointed at the service and the attitudes I receive from the the representatives present. Each and every time I step in the Audi North Houston location I am greater with a smile and a representative that goes above and beyond to meet my needs whether it's a new vehicle, maintenance, or a general question. I refuse to shop anywhere else. The immaculate service exceeds all. It really matters when you are paying for a service and not a car and they truly appreciate your business. It is reflective in each and every employee, including the individuals that only pick up and drop your vehicle off. Everyone goes the extra mile to ensure customer satisfaction at all cost! They will continue to get my business due to the relationship that has been built based on their customer service, trust and loyalty. Words can't express my true gratitude to each and every individual that keeps this place going.
I wish I had read the reviews before going here. I guess... - mari0605
I wish I had read the reviews before going here. I guess since I was buying a used vehicle they thought I was a waste of time. At first the sales person Hector was nice but as soon as he closed the deal with me he was a totally different person; arrogant and rude. I got a call 2 weeks later to ask how the car was so I told him that the vehicles inspection sticker was expired 03-10 bought the car in May (that sticker should have been taken care of before they let me drive off in it); he said he was going to talk to the manager and NEVER called me back. I took care of that myself. They need customers to make money so I DO NOT understand why they lack customer service. Used or new its a sale, right!? I WILL NOT recommend anyone to them. Not nice!