Customer Service - Brittany Loyd
I have purchased two vehicles from this location and their service is next to none! I've visited numerous location for service and each time I'm very disappointed at the service and the attitudes I receive from the the representatives present. Each and every time I step in the Audi North Houston location I am greater with a smile and a representative that goes above and beyond to meet my needs whether it's a new vehicle, maintenance, or a general question. I refuse to shop anywhere else. The immaculate service exceeds all. It really matters when you are paying for a service and not a car and they truly appreciate your business. It is reflective in each and every employee, including the individuals that only pick up and drop your vehicle off. Everyone goes the extra mile to ensure customer satisfaction at all cost! They will continue to get my business due to the relationship that has been built based on their customer service, trust and loyalty. Words can't express my true gratitude to each and every individual that keeps this place going.
Excellent Experience with the sales and finance team. - tawhid23
Saad Saad worked with me and helped me feel confident about the new buy, Q5. Everything went smoothly. I highly recommend coming to this dealership for a great car buying experience.
non threatening and pleasant atmosphere - bayadog
i have been looking for a used honda crv for 8 months. thousands of cars reviewed. dozens of dealerships visited. audi central is the lowest price for an used vehicle. they have the least amount of days on the lot for used cars in texas. the car was perfect. the process was seamless and time efficient. they sent the shuttle to pick me up. gased the venicle and cleaned it again. it is spotless.
the coffee is fabulous. the nut bars to die for. Matt and J.T. great. spoke honestly with me in order to assist me in making a decision.
i will definitely buy another used vehicle from audi central. thank you matt and J.T. i love my 2006 honda crv.
i do not buy cars because of the adversion to dealerships. audi central is like visiting relatives. relaxed and there for you. I loved it!!!!!
I wish I had read the reviews before going here. I guess... - mari0605
I wish I had read the reviews before going here. I guess since I was buying a used vehicle they thought I was a waste of time. At first the sales person Hector was nice but as soon as he closed the deal with me he was a totally different person; arrogant and rude. I got a call 2 weeks later to ask how the car was so I told him that the vehicles inspection sticker was expired 03-10 bought the car in May (that sticker should have been taken care of before they let me drive off in it); he said he was going to talk to the manager and NEVER called me back. I took care of that myself. They need customers to make money so I DO NOT understand why they lack customer service. Used or new its a sale, right!? I WILL NOT recommend anyone to them. Not nice!