Satisfied - Revilla758
My wife is just thrilled with the purchase of her car. She has already made a long distance trip and enjoyed the experience in her new car.
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The Best Car buying Experience - Kmain74
Andres made everything so simple and easy with no waiting. This was the best car buying experiences I have ever had and I have had plenty. I would definitely buy my next vehicle from Teagler!
Awesome Friendly staff.
Drove over an hour....worth it - martines
Drove from Houston after a terrible experience with Beck and Masten. Got more truck for a better price. No haggle needed. No time wasted. Premier Autoplex made the car buying experience AWESOME!
Great experience buying our first chevy truck! - blancag
The employees at this dealership are amazing! John Favard was such a helpful and awesome sales man! My family and I will definitely buy our next vehicle here again!
Met my budget - Grandmas car
Robert is a quiet man being that he is not pushy to seal the deal. He gave me all the info i needed in order to make the best decision for my budget and woked it through to management. I have a Ford Edge i love and am excited i was finally able to get an SUV. Initially I Leased thru him and then purchased the vehicle at lease end. Ive had the Edge 3 yrs so far and not a hint of trouble. I so bery much love driving it plan to keep this for another 10-12 Yrs atleast. Thank you Robert and your finance team.
Enjoyable and satisfying purchase - JLC70
Robert Valdez is one of the best salesmen at Ron Carter. He makes the of buying a vehicle pleasurable. As long as Robert is there, Ron Carter and Robert Valdez will be my dealership and salesman.
Thanks to both.
Great Dealership with Great Customer Service - Claudia2018
This Dealership is very Professional and will try their very best to help you. They work very hard and I appreciate them. I mostly appreciate Mr Jose Lemus and Mr Saul Hernandez. These guys know their job. You will not waste your time at Autonation Chevrolet on the Gulf Freeway. Awesome Dealership. Thanks again.
Take advantages of college students with questionable sales - Baywaystinks
Beware of this unscrupulous dealership. They pulled a bait and switch on young college students. Financed a car for someone who was unemployed with a finance company known for not verifying application information. Never do business with this place unless you want to be taken on the deal. Worst car buying experience ever. One star is too much for this dealership. They take advantage of inexperienced college students. Does it get any lower? GM says they signed the papers. How many of us do without knowing the fine print especially when mislead by verbal sales pitch. If you can’t trust a business with your young college kid than shouldn’t be trusted to do business with anyone. The vehicle was way over priced and the finance rate ridiculous. They played some young kids. Buyer beware. Shame on Bayway Chevrolet.
Great experience and very knowledgeable. - Judyr
Sales and finance super nice and easy to work with! Answered all questions I had! Staff went out of their way to help me. Great people!
Service - D.Lee
Took truck in for first oil change and tire rotation. Service writers were friendly, service was very prompt and I am very pleased with Finnegan.
Excellent job! - Sandy
Jonathan was very informative. Jonathan and Kevin listened to our concerns and let us know our options. Jonathan treated us as if we were the only customers they had. The service team is always friendly and professional.
Service - Juetta
10 hours ago
If I could rate a 0 I would, I have been going to classic Chevy for 5 years now. I have bought two cars and was thinking about getting a truck. I will not bring my business here anymore. They do not care about their customers like they use to. I went to service and was not even greeted. They advertise they are open til 6:30 and when I stopped by I had to get out and walk in to ask for help. They guy looked at me crazy when I asked for help, then stated we do not do oil changes anymore. So I’m thinking what dealership does not do oil changes. So I asked what did he mean they don’t do oil changes anymore. He stated it’s after 5:30, I said then why are you all open til 6:30 if you stop at 5:30. That doesnt make sense. He said for pick ups only. Again why are they open if u can’t aervixe anyone. It would be like me having a business and opening the doors and say to my customers oh u can’t ahop here until a certain time. Every time I have visited this location for the past few oil changes have been a huge disappointment. These people are ridiculous and only care about taking your money. I don’t even know why they have 4.5 stars, they must be asking their customers to score them high. This is a horrible place and I will not be coming back.
Vibration assessment - Rdugal
Technician located a bulletin, changed the transmission oil, and the symptom has gone away. Excellent job of recognizing the bulletin and assosiating it with the symptom.
Great Service - EDC2064
Ana, was great from day 1 throughout the purchase process. I really appreciate her picking the right truck for me. I get a tons of complements from friends and co-workers. Unfortunately most of my co-workers live on the opposite side of town but, I keep mentioning the dealership just in case.
Record discussion with tech/managers to cover yourself. - Legreenwood
It's time for me to switch dealership that services my car. Location is convenient but it's always something not done, misinformation or incomplete.
Crooked!! - MofTSC
Bought a used vehicle here. Has been in the shop 3 times in the 3 weeks that we have had it. The guy above all the salesman is so rude and made every experience feel like it was our fault and talked down to us. He got called out on his crooked lies at the end of it. We will NEVER do business with them again. I feel sorry for anyone that has to deal with the guy. One guy ruined it all. Oh and the rental they set us up for? Closes before we can even get there.
Bought a 2018 Colorado - Nifeman
Great people to work with. Very knowledgeable, nice selection of trucks they had the truck I was looking for. At a price I could agree with.
Best commercial auto buying experience ever - Stephen Phillips
Flawless. Best experience in the 35+ years of buying vehicles. If in need of any commercial vehicle, go see Blake Murray. He and his manager are can do. Was in and out in less than 20 minutes; not one complaint
Great customer services from Leslie Hernández - Sfalconet
Nice people and Leslie Hernández she is the best
I do recommend this please and ask for Leslie she speak Spanish
She will able to help you e
POSITIVE EXPERIENCES FOR SEVERAL YEARS - Jeep
We have bought our last several cars from Bounds. Knowing the family gave us confidence we were in good hands. Anytime there seemed to be a glitch, it was quickly tended to and corrected. All seven cars were well priced and we got good trades for our old cars. My husband died and I am about to embark on a new car search. Even though I now live in the Hill Country, I'm probably going back to Bounds. I know I can trust them and they will do me right.
Happy Consumer - Patty
My sales rep was Justin Watson, He messaged me when I was shopping online and he had no problem going and putting his “ hands on” the vehicle I found online. He had it up front when I arrived and made the process quick and easy!! Gaston was very thorough in his paperwork and even found me some more money off!! I would highly recommend this dealership and they have my business.
SCAM would not trust Munday Chevrolet! - Kellyshearer07
I Received a letter in the mail OFFERING to buy my truck to bring it up to munday Chevrolet that they will buy my truck for $52,635.00 even if I don’t buy a truck. They offered me $7000,00 less and would not give me a print out so I could think it over. Said they won’t do that it’s in the system. Seems Really shady to me. Also the guy who sent me the offer would not even meet up with me. -Rodney Crow- .
I would not believe there offers they send to you in the mail and I wouldn’t trust these guys.
SCAM SCAM SCAM !!!!! Be Fair warned!
HOW BUYING A CAR SHOULD BE - Mcooper67
This place is a dying breed really as the name on the sign means something because they still own the dealership.My moms salesperson Amy Mcguigan was exceptional and I would highly recommend you ask for her if you want a pleasant no bs experience. This was by far and away the easiest vehicle purchase I have ever been a part of.Scott Kaufman one of the managers was awesome too..Donnie Buckalew even came by and visited with us as well,most dealers wouldn't bother to take the time.If you are in the market for a Chevy or a used car I highly recommend Buckalew Chevrolet.No hidden dealer fees that a lot of dealers charge to pad their bottom line.
2017 Z71 transmission shift problem... - Britter38
Brought my truck in to Joyce Cullin, and she found there was a bulletin from Chevy about reprogramming the shift pattern in my model year and trim level (LTZ Z71). With my job time is a luxury, and she knows that, and had the transmission tech take it right back. Back on the rig now 2 weeks later and running perfectly.
Ask for Ryan - txstringking
Car #4 from Ryan is the nicest one yet. He has taken care of me since the first one back in 2012. This guy bends over backwards for me and I know Im not a high roller, but he treats me like one.
Worst car experience - Amanda
First they “lost the inspection paper” or more like forgot to do it. Received a phone call about two weeks from when the buyers tag paper plates expired that they were going to mail our plates to us. Our buyer tag paper plates are now expired. Plates are no where to be found and it seems as if we’re getting the run around. Josh (used cars manager) is also extremely rude and does not have customer service. When I told him the situation he responded, “let’s just blame it on the post office”. Biggest joke of my life. Worst car buying experience ever.
Chris Lovelady and Service Department top rated!! - TracyfromOmaha
We were in Riverside Texas, June 2018, from Omaha, NE visiting family. My check engine light came on in my 2011 Chevy Cruze. We called Wiesner Chevrolet in Huntsville and Chris Lovelady went above and beyond to make sure we could get the car into their service department, get the warranty work approved (replacing entire turbo system), and have our car ready in a very timely matter so we could get home. The service mechanics and Mr. Lovelady are top notch and we are so appreciative of the extra effort they put in to getting my car fixed. I would definitely recommend Wiesner Chevrolet. Thanks again!!
Headache to say the least. - Brandy Riley
I am not one to leave a review, ever. After the entire process of trading a vehicle at this place, I had come to the conclusion, that car buying, and selling can leave the consumer very vulnerable. Long story short, I signed a contract on 10-10-16, and the finance guy didnt get the deal done untill days before Thanksgiving. I was told they were waiting on tax return documents to come back. After doing some research myself, that was in fact untrue. My trade-in had a loan at a local credit union, and the loan was showing to be late due to the pay off not being received for almost 2 months. I took a big hit on my credit score with the payment not being made. Then, the icing on the cake was getting a call from the finance manager (Mr Herrera) that I needed to come in and sign a new contract, because the original numbers wouldnt work with the bank, and this time around I needed 1000.00 down to complete the deal. I said no, I just want my trade back and want to be done with this place. He screamed at me over the phone that they didnt need my money, and went on and on about how they lost so much money on my deal. Which he then later called and apologized for his behavior on the phone, Im guessing someone heard him yelling at me. Once again, not my problem, I just wanted my truck back. I went back up there the following day after work, (mind you, its quite a drive) with my small children to resign the paperwork. Not one apology, not one sorry for the inconvenience, but rather a confused almost rude finance guy. He was in a hurry to get me out of there. Finally after almost 2 months of driving a vehicle I wasnt even sure that I owned, I was done with this place. I wasnt someone going in with a bad credit score, or needed a last resort, I was shopping here because I had heard great things, so I went. It was a nightmare, and did I mention I went through this process 9 months pregnant? Needless to say I wont recommend any of my clients/friends, I cant imagine anyone having to go through that nonsense. On the flip-side, Khan was super nice, and not his fault the finance department was horrible.
Questable repair work - Not Happy
I have a 2016 GMC Denali 3500HD with less than 25000 miles brought to dealer with steering box leaking and a lot of play in steering and while the truck was in for service I let them do a oil change and lube. They replace steering box and change oil. Picked up truck and drop off my 2014 GMC pickup for a/c blowing hot air. Still had play in steering. Got under truck to take a look, notice steering box leaking grease and no boot covering shaft coming out of steering box, splash plate covering steering box area was warped on one side and bolt hole areas were cracked and fracture, and truck was not lubed during oil change. Returned truck to dealer to get above fixed. They now said it’s was a wore out idle arm so they replace it and adjusted toe. They replace boot on steering box shaft (which they forgot first repair) and splash shield.did not lube truck again. Play in steering gone but now have a vibration in steering wheel witch I didn’t have before. Without them test driving now the problem is my tires. Being a xxxxxxx to prove a point I went to a tire dealer and purchase 6 new michlen tires (1800.00) same as tires that come on truck witch only had 25000 miles. Return to dealer made them test drive and they said problem still tires and they need to do a 140 dollar road balance. And ask when do I wanted to make a appointment. The service advisors can do all this without checking the work already done by a mechanic that can’t even replace parts without forgetting some. And as far as getting it lube you have to tell them 3 time. I only asked twice because they do not grease unless told to. It’s my mistake to think they would lube truck when paying 225.00 for a lube and oil change without being told to grease grease certs. Quick lube did it for free. A/C on 2014 another long story.
Sales lady very nice but management of dealership horrible - Unhappy buyer
We bought a 2017 car from Knapp Chevrolet, paid cash and have called them repeatedly about not received our license plates and Title.. it has been almost 3 months. I spoke with manager Luell who was very rude. We are owed a refund of overpayment on our cashiers check and was told by finance manager that we would receive it the next week and still do not have it. We are sending complaint to General Motors, attorney generals office and BBB. We feel this is deceptive trade practice. I would never recommend this company to anyone.
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