My second experience was just as excellent as my first one. - KataG.
I made my appointment with Danny, he was very kind and friendly , even know ( as a woman+ car) I didn’t know what I was talking about he stayed kind and helpful.
Trever was the one taking care of the problem with my car. He is excellent!!!!! Kind, helpful and very friendly. He truly cares about his customers. Outstanding service there.
All of this would of been a headache if Linda wouldn’t help me set up my visit and tell me about Norman Frede Chevrolet.
Thank you !
Jeff Pennington Walks on Water - Mary Lou K
I recently purchased a new car at Classic Honda Galveston. I simply cannot tell you what a great experience that was! Jeff is a one in a million sales person who goes out of his way to deliver in all capacities. I could not be anymore pleased and you walk away making a great friend who you know will take care of you in the future and years after that. How lucky I was to have Jeff Pennington. Thanks also to GM Ryan Orewiler who certainly cares about his customers and it is not about making a sale! You both are very special to me. I know no one that has shopped elsewhere that experienced what I did.
Top Reviewed Specialists At This Dealership
Service - Crash
Service was typical being a dealership, it took way too long my truck is my bread and butter. But I know you don't have parts on hand like they use to be back in good old days
Pleasant Purchasing Experience - Frank F
Fred Sanchez was an excellent salesman. Listened to my needs and came through with all of them.
Not only did Fred get me an excellent selling price for my new Equinox, but also an excellent trade-in amount for my car. The rest of the selling process was also hassle free. Every employee I dealt with was pleasant. For the first time in my life I drove away from a dealership in my new car, not feeling like "I had been had." I will recommend DeMontrond Chevrolet to anyone looking for a new vehicle. And will also tell them to as for Fred Sanchez
Veronica did a great job - Truckdriver
Was a pleasure to work with Veronica. We bought a truck within 3 hours and got to drive it home. Thank you for keeping the negotiations swift.
Awesome - Cornbread87
This was the best purchase experience of all time! The customer service was over the time! I extremely recommend Tegeler Chevrolet to anyone who wants to feel comfortable in purchasing a vehicle.
Internet Sales Consultant
Best Ever ... - Cuz 22
The Service Department at AutoNation is the Best that I have ever worked with and I bought my first Chevy Truck in 1976 .. Thanks Jay !!
Jeff Holloway ..
Awesome customer service - Billykrenek
This place offered me the best service at a car dealership that I've ever received in my life. Ask for Chris or Teresa because they go above and beyond to help their customers.
Great service - pumpkin
I had three things repaired on the same day I brought my vehicle in. Great service and repairs.
Everyone friendly and helpful. I plan on using them again in the future and am recommending them to my friends.
Excellent Customer Service - Rodriguezpf
Eric Sullivan is outstanding in seeing that my vehicle is serviced in a quick and professional manner. Eric always meets us in the drive when he sees us drive in. Thanks for the great customer service Eric!!!!
Car maintenance - Mike822
Great place to take your vehicle. Customer service is always great. They are very knowledgeable and helpful. I always feel welcomed unlike other dealerships I’ve dealt with.
Escellent - Darla
Excellent customer service by the Service Department representative. She is very friendly and always puts her customers first. I will for sure be back for service on my cars.
Great customer service. - 1234567890q
Oil change jonathan was the guy who help me.
I alway go there. Very nice people. Prices are ok. I will recomend this autodelear to others.
Great experience! - Charlotte
I found everyone at Classic to be friendly, helpful and willing to go the extra mile to help me and my family find the right car for us. Very professional team! Would highly recommend them to anyone!
Short and sweet - Asmitty
Y'all, this is the best experience I've ever had purchasing a vehicle. So much so, my mom is Planning to purchase a vehicle in the near future.
Great Experience - Chevy Girl
I would like to thank Mr. Bob Willis for helping me accomplish on finding my dream car. He was an amazing help and did his best to help me get what I wanted. Best car salesmen ever!!! God bless
Great service - mwc121075
These guys and gals are awesome I am from corpus and In the area for work these people made me feel like family and they did everything possible to get my truck back to me asap!!! I will definitely use them if I need to again and I have already started to spread the work to co-workers about how satisfied I am with the service department keep up the great work y'all are awesome!!!!
POSITIVE EXPERIENCES FOR SEVERAL YEARS - Jeep
We have bought our last several cars from Bounds. Knowing the family gave us confidence we were in good hands. Anytime there seemed to be a glitch, it was quickly tended to and corrected. All seven cars were well priced and we got good trades for our old cars. My husband died and I am about to embark on a new car search. Even though I now live in the Hill Country, I'm probably going back to Bounds. I know I can trust them and they will do me right.
Worst experience in a million miles driven - Dr.Pat
Expensive items sneaked on order sheet. Unable to see computer screen evasive salesperson
"checked" questions asked. No paperwork provided. Financing pushed untruthfully. Dealership gets kickback..
SAM MIFTAH - Ms020106
Made our experience so pleasant answered all of our questions,our sales person was courteous and friendly .I will definitely come back again .Overall Sam made us feel very comfortable in our buying experience.
Extra customer service at the end of the day - Impalafrom Canada
I was driving from Oklahoma City to lake Jackson and my oil life monitor flashed 0% so it said to change oil soon. I pulled into this dealer at 430 pm hoping to get an oil change. I was first advised that all the oil techs were done for the day and referred to a jiffy lube down the street. Just before I left the service area Steven Busch, a service adviser came over and told me that he had found a late working tech that would do the oil change for me. He offered me a bottle of water and a seat in the reception area. He understood my urgency and he went out of his way to find a solution. In 30 min I was on my way at a good price. Thank you Steven Busch for great customer service. What a great service department.
Fast, pleasant experience - vnphantom
We came in after our Internet search for a used car lead to McHaik Chevy. Met Max Dao and he was very nice and pleasant. He showed us the car, advised us on the features of the car and also showed us other cars in our price range so we know our options. We ended up with another car that had less mileage, leather seats, and a lot of nicer features for just a bit more. The sale was quick, no pressure, no back and forth with the “manager” and we didn’t waste a whole day there. Thank you Max Dao and the McHaik Chevy Used Car team!
Best commercial auto buying experience ever - Stephen Phillips
Flawless. Best experience in the 35+ years of buying vehicles. If in need of any commercial vehicle, go see Blake Murray. He and his manager are can do. Was in and out in less than 20 minutes; not one complaint
Fantastic car buying experience!!! - natkelly
I began my search for a new suburban at Buckalew Chevrolet, my salesman Jeff Rea was incredibly knowledgeable about the vehicle which was a plus but one of the best things was I felt comfortable with the process there. He had my car appraised and as soon as it was over he handed me my keys back which made me feel like I could leave if I wanted too! Then I told him I needed to pick up my kids soon and he had the vehicles pulled that would work for me and went over the features quickly but efficiently, no messing around with maybe this one or that one, it was too the point and not a waste of my time!
I went to other dealerships and had horrible experiences, I had one just down the freeway, that actually kept me there for over 2 hours, wouldn't give me my keys back, brought around cars that I wasn't interested in but tried to push and of course the vehicle I went in to look at had miraculously just been sold!
I kept comparing the other dealerships to Buckalew and to Jeff Rea and realized that I would much rather do business with them! I also realized that although the other dealers seemed to have a better price when I went back to compare apples to apples there actually wasn't any comparison! The other dealers were adding in "dealer packages" and not being honest about their prices. Buckalew showed me everything I was paying for and not adding any hidden fees or charges.
I finally went back to Jeff and made the deal! I got there late one evening but we worked the deal quickly and instead of making me wait he put all the paperwork together and I came back the next morning. We were able to go straight to the finance office and John Withrow had us in and out in less than 10 minutes!
I have bought several cars in my life and have actually worked at two different dealerships and this was the easiest, most painless car buying experience I have ever had in my life!!!
I would and have recommended Jeff Rea to anyone looking to buy a Chevrolet in the future!
Marcus Lofton IS THE BEST - TERRY PYE
My name is Terry, I am a first time buyer totally new to the process and Marcus walked me through the entire ordeal step by step. Ricky Bishop and the Whole Robbins Team really made it a enjoyable experience and they've gained a customer for life.
Headache to say the least. - Brandy Riley
I am not one to leave a review, ever. After the entire process of trading a vehicle at this place, I had come to the conclusion, that car buying, and selling can leave the consumer very vulnerable. Long story short, I signed a contract on 10-10-16, and the finance guy didnt get the deal done untill days before Thanksgiving. I was told they were waiting on tax return documents to come back. After doing some research myself, that was in fact untrue. My trade-in had a loan at a local credit union, and the loan was showing to be late due to the pay off not being received for almost 2 months. I took a big hit on my credit score with the payment not being made. Then, the icing on the cake was getting a call from the finance manager (Mr Herrera) that I needed to come in and sign a new contract, because the original numbers wouldnt work with the bank, and this time around I needed 1000.00 down to complete the deal. I said no, I just want my trade back and want to be done with this place. He screamed at me over the phone that they didnt need my money, and went on and on about how they lost so much money on my deal. Which he then later called and apologized for his behavior on the phone, Im guessing someone heard him yelling at me. Once again, not my problem, I just wanted my truck back. I went back up there the following day after work, (mind you, its quite a drive) with my small children to resign the paperwork. Not one apology, not one sorry for the inconvenience, but rather a confused almost rude finance guy. He was in a hurry to get me out of there. Finally after almost 2 months of driving a vehicle I wasnt even sure that I owned, I was done with this place. I wasnt someone going in with a bad credit score, or needed a last resort, I was shopping here because I had heard great things, so I went. It was a nightmare, and did I mention I went through this process 9 months pregnant? Needless to say I wont recommend any of my clients/friends, I cant imagine anyone having to go through that nonsense. On the flip-side, Khan was super nice, and not his fault the finance department was horrible.
Body shop - Kev777
They fixed my car fast and gave me a loaner. Melvin was great. I will always take my car to Westside Chevrolet. Thanks for the great service.
used truck - William
I bought a used 2014 dodge 2500 from Gulf Coast Chevy. On the test drive the check engine light came on and they promised they would fix it so i went on and singed the paper work. 2 weeks later they told me it was ready. I picked it up and the check engine light came back on. I called several times and let them know even texted the sales person and got no response. Mean while i was left with a $1500.00 repair bill on something they assured me would be fixed.
Dishonest on trade values! - JCS1
I have no complaint with the salesman Michael Ballard. He only did what he was told by the sales manager. I traded in 2 vehicles, a 2005 Chevrolet ¾ ton crew cab w/ 4 WD, diesel that had less than 25k miles and in excellent condition. I also traded a 2014 Mercedes C250 sedan with 5k miles. After almost 2 hrs. of going back and forth the sales manager told my salesman they couldn’t give me more than 41k for the 2 vehicles. This process included at first not honoring the internet price. According to all trade in values I researched the value of both vehicles and found the value at the least 46k. A friend was interested in the truck and called in the AM on the 11th. After calling 3 times he was told the truck had already sold that morning. He asked the price and was told for 25k. I DO NOT like being lied to. I blame your sales manager. I know you are in business to make money, but I think 6500. on one trade is too much. I went in with trade in values I had researched and had online offers above what you allowed. I have purchased 8 new vehicles in the last 6 yrs. and this was the first time I traded. You got to me this time, but you will never get another chance. I told the salesman that that was the first time I had ever purchased a vehicle without pricing other dealers. Shame on me! Thanks for the worst auto deal of my life and I will let all know about this. Your reputation of being dishonest with customers will hurt you and your dealership.
Tegeler Chevrolet Sealy
Chevrolet Buick GMC Sales Manager