Salesmen - jagxf15
Walked in to look at a car and was very surprised how laid back and unpretentious everyone was. There was no pressure and once I decided to purchase the car our salesman AJ made the process as easy as he could. The finance department was equally pleasant to deal with. No high pressure sales pitch on additional service warranty’s. Overall, I positive experience.
Top Reviewed Specialists At This Dealership
Ignatius (King Rat) - King Rat
Excellent services received from inception of my purchase and trade-in experience at this Dealership. Totally attributed to the professionalism, confidence, non-pushy staff from the Receptionist (Ms. Sarah) , the Master Sales Consultant/Guild Member (Mr. Alex Nasledov) and the Finance Director (Frank Pecka) resulting as an indelible reminder that when I am ready for another purchase/trade-in, I will most certainly return to them for my next vehicle purchase venture.
Poor Customer Service - Johnson
Making an appointment by phone with the appointment desk continues to be an absolute nightmare. I have a jag and this marks the third time that I've made an appointment for service and had the same awful experience. My check engine light came on two days ago, so I immediately called to make an appointment and was told someone would call me back to try to get me in soon since I'm worried about continuing to drive the car under the circumstances. No one ever called. I called back and was disconnected twice before finally talking to someone at the appointment desk who scheduled my service for next week (6 days away) even after learning that my check engine light is on. No advise, no warnings, no consultation - I just need to continue to drive around for 6 days with my check engine light on before Momentum will service my jag. That's ridiculous! My husband has a Toyota and he warned me about Jaguar's service.
Jaguar North Houston - Stevek
Purchased a Jaguar XF Diesel from Jaguar North Houston. I love vthe car and the dealer made buying easy. I have never owned a Jag or a diesel. I am pleased with the car. I would recommend the dealer.
Jaguar Land Rover Houston Central